Quick Facts About Perfect nails
Perfect Nails Place, as evidenced by the comments above, has both strengths and weaknesses that can be examined in detail.
Starting with the strengths, one recurring positive aspect mentioned in the comments is the friendliness of the staff. Multiple reviewers noted that the employees were nice and down to earth, creating a welcoming and enjoyable atmosphere for customers. Additionally, one customer specifically mentioned the positive experience they had with Cindy, who was described as cool, funny, and providing great service. This suggests that there are some staff members who excel in customer service and have built a loyal clientele.
Another strength mentioned in the comments is the skill level of the staff. While some customers expressed dissatisfaction with the final outcome of their nails, several positive comments were made about the quality of the service. For example, one reviewer stated that they have been going to Perfect Nails Place for a long time and have always been satisfied with the service. This indicates that there are employees who are capable of providing a good manicure or pedicure, leading to customer satisfaction.
Moving on to the weaknesses, one common complaint raised by multiple customers is the issue of cleanliness. Several reviewers mentioned that the salon appeared dirty, with a covered counter and dirty tools. One customer even described the bathroom as unclean, suggesting a disregard for sanitation and hygiene. These comments raise concerns about the overall cleanliness and professionalism of the establishment, which can be a major turn-off for customers, especially in the beauty industry where cleanliness is of utmost importance.
Another weakness highlighted in the comments is the inconsistency in pricing. Several customers mentioned that they were charged different prices for the same service on different occasions. This lack of transparency and consistency in pricing is seen as a dishonest practice and can be highly frustrating for customers. It demonstrates a lack of clear communication and a failure to establish trust and credibility with customers.
Furthermore, there were complaints about the quality of the work done at Perfect Nails Place. Several customers mentioned that their nails were not shaped properly or cut unevenly, indicating a lack of attention to detail and precision in their work. This suggests a lack of skill or training among some of the staff members, leading to unsatisfactory results for customers.
Lastly, several commenters discussed their negative experiences with customer service. One reviewer mentioned encountering a manager with a horrible attitude, while another mentioned being met with rudeness and intentional overcharging. These comments point to a lack of professionalism and respect towards customers, which can have a significant impact on the overall experience and reputation of the salon.
In conclusion, Perfect Nails Place has both strengths and weaknesses that can be gleaned from the comments provided. The strengths include the friendliness of some staff members and positive experiences with skilled employees. However, the weaknesses include cleanliness issues, inconsistency in pricing, subpar quality of work, and negative customer service experiences. These areas of improvement should be addressed by the salon in order to provide a consistently positive experience for customers and maintain a good reputation in the industry.
Best TL Reviews
Let me start by saying I’ve gone to this place 3 times before making this review. They are nice people but the price for the work does not add up. I don’t mind paying but when I say it’s not shaped right and it becomes an argument I have to draw the line. I ended up not getting the pedicure and paid 80$ for a basic full set with white powder. Overall I do not recommend. The pictures are after I tried to reshape them smh.
I decided to try a new nail place since I am new to the neighborhood. Upon arrival the place was completely empty which should’ve been a warning sign. The staff was unprofessional and my nails came out nothing like the picture I had shown. They kept yelling at their dog the whole time I was in there which made me extremely sad and uncomfortable, he seemed like a friendly boy. The counter was covered in nail dust and all the tools were extremely dirty. At one point the man doing my nails noticed he had a hangnail and decided to take a nail tool and get it out halfway through my manicure. If that wasn’t enough, I was charged $70 for my acrylics in total for a sloppy job, and uncomfortable experience. Will not be going back, honestly save your money and go else where.
I go here for a few months for the same thing I get charged different price every time I get ripped off. By the people doing my nails first. Sad you can't trust. I won't be going hey again. Put up a detailed price list because you cheated me 3 times.
I wanted my nails done after a long time due to COVID. I was in the area so I went to Perfect Nail. I should have turned around when my gut said, “why is this place empty” The woman and the man were friendly, but after soaking my feet he wanted to use an old pumice on my feet. I told him to sale me one. That was my biggest clue, but I stayed. WhenI went to use the toilet there was no toilet paper and the bathroom had dirty everywhere, the sink was dirty and it just like the owner didn’t care. There is definitely no sanitizing going on in that place. When I went to dry my nails the counter across from have trails of dirty down the sides and edges where the display was. Finally when I was done he took that piece that keeps my toes from touching and put it in a bucket behind the dryer and I wondered how many ppl feet he ha e infected . I will never go there again
Let’s just say I will never come back to this place again. I received a manicure and pedicure. Nails are cut very uneven. It doesn’t even look like someone professional has done them. My previous polish was still on the sides of my nails and it was rushed. The place was empty so she had more than enough time to take her time. Also when it was time for me to dry I had left my shoes at the station where she did my nails and I told her I left them over there. She told me once I’m done drying I can go get them. And then she decided to kick my shoes over to me. That was extremely rude and I didn’t like it at all. I will never come back. 40 dollars a waste!!!!
Honestly I would not even give them one star. If I could them a negative five stars I would! The costumer service is horrible and the lady that's the manager has a horrible attitude! I went to get my nails painted and they chipped the next day. I went back in there and I couldn't even get it out my mouth why I was back, she already knew. So that told me right then and there she didn't do her best on my nails. I politely asked her to redo my nails and she says no, she's just going to put another coat on top of the coat that's already on my nails. I told her no she's going to take off this nail polish and redo my polish. In order for her to do her job l, I had to argue with her and take off my OWN polish. She told me to never come back to her store but that's not a problem because I should've known the place was horrible at their job when I walked in on a beautiful Saturday afternoon and saw the place empty. The place needs to go out of business or find a new manager to run the place.
I have been going to Perfect Nails FOREVER since I was a teenager and I love them! Cindy is so cool, funny, and down to earth. The service is great and I always leave with a smile. I live all the way in Petersburg and still make the ride to get my eyebrows snatched to perfection.
Went in for a simple polish change and was charged $55. When I asked for a break down they did not give me one. They intentionally overcharged me besides being rude to me and my 7yo. Will not be returning.
Perfect nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | Closed |
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Location
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