Nailtique

+1 812-333-6381

2890 E 3rd St, Bloomington, IN 47401 United States of America

Open Today: -

Quick Facts About Nailtique

Nailtique Place is a nail salon with a range of strengths and weaknesses, as indicated by the comments provided. In order to understand the overall performance of the salon, it is important to consider both positive and negative experiences shared by customers.

Starting with the strengths, several customers mentioned the skill and expertise of the nail technicians. One customer, Kevin, was specifically praised for his amazing designs. This indicates that Nailtique Place has talented staff members who are able to provide unique and creative nail art. Another strength highlighted by a customer was the longevity of the acrylic nails. Unlike other salons, the customer's nails did not fall off or lift within a week or two. This suggests that the salon uses high-quality products and techniques, resulting in long-lasting results.

The cleanliness of the salon was also mentioned as a strength by a customer who is a transplant patient. This customer specifically noted the importance of cleanliness for someone in their condition, indicating that Nailtique Place maintains a hygienic environment. Additionally, the customer appreciated that the staff members listened to their preferences and executed the manicure and pedicure exactly as requested. This highlights the salon's ability to deliver personalized services and satisfy customer demands.

On the other hand, Nailtique Place has several weaknesses as well, as expressed by dissatisfied customers. One major issue was the inconsistency in service quality. For instance, a customer mentioned that despite paying for the most expensive pedicure, the massage part was not as long as advertised. This suggests a lack of attention to detail and failure to fulfill service promises. Another customer complained about the poor cleaning of dead skin around the toenail area during a pedicure. This indicates a lack of attention and care provided by the technician.

Furthermore, a customer had a negative experience with a nail technician who reportedly took advantage of them. The technician used unnecessary tools and services to inflate the bill and disregarded the customer's preferences. The roughness of the foot massage and the incomplete clipping of skin pieces added to the overall dissatisfaction. This highlights inconsistencies in staff behavior and suggests a lack of professionalism and customer-oriented approach.

The pricing and quality of work were also mentioned as weaknesses. One customer was dissatisfied with the uneven white tips of the full set they received, indicating a lack of attention to detail and quality control. Additionally, another customer mentioned that they paid a high price for a poor job. These experiences suggest that the salon may not provide value for money in terms of service quality.

The lack of proper customer service was another weakness highlighted by several customers. One customer mentioned that they were not greeted upon entering the salon and another shared an experience where someone was attended to before them despite having an appointment. These instances suggest a lack of organization and a disregard for customer satisfaction.

Another significant issue arose when a customer complained about the unprofessional behavior of a nail technician and the dismissiveness of the manager. The employee allegedly yelled at the customer and refused to fix their nails or address their concerns. This indicates a lack of accountability and a toxic work environment which can greatly impact the salon's reputation.

In conclusion, Nailtique Place has several strengths, including skilled technicians, long-lasting acrylic nails, cleanliness, and personalized services. However, there are also notable weaknesses such as inconsistency in service quality, poor customer service, unprofessional behavior, and a lack of attention to detail. These weaknesses can greatly impact the overall customer experience and the salon's reputation. It is important for Nailtique Place to address these issues in order to enhance customer satisfaction and improve their standing in the industry.

Best TL Reviews

My new favorite place and Kevin is my new favorite nail tech. First, he is amazing at designs. Second, just about every time I get acrylics/fill, my nails will fall off and lift really bad within a week& a half or two weeks. I’ve always had that problem but it doesn’t happen here. A little pricier (these nails were a fill with design and trim down - $45 without tip) but definitely worth it.

I got the most expensive pedicure but the massage part was definitely not as long as it stated, otherwise it was good. I had Kelly who did a powder dip on my nails with some nail art. I’ll definitely be going back again to her. She did a great job! They are clean which is important to a transplant patient like myself.

Everyone works there is very friendly and nice and they care and listen what do you want and they do exactly the same way that you want, they do perfectly I am really happy when They did my manicure and pedicure

I was not impressed with the gentleman who did my pedicure. He didn’t do a good job cleaning up the dead skin around the toenail area, nor did he seem to really care. When he pulled out the “cheese grater”, he made me feel as if my feet NEEDED it. My gut said that they really weren’t that bad, but if he thought so. What I didn’t realize until it was time to pay (and my friends bill was way cheaper and her toes looked way better because someone else did hers) was that he did that just so he could charge me for it. It’s not that my feet needed it, he just wanted to take advantage of the situation. Then, to top things off, I had already told him no lotion. I do not want my legs and feet rubbed. Well, before I could stop him, he went ahead and started rubbing it on. He was incredibly rough. He applied so much pressure to the bottom of my foot that it made my foot jerk. Then there is the matter of all the skin pieces sticking up that didn’t get clipped all the way. This whole experience was a total disaster. I’m going back in today to have someone fix it and let them know that I won’t be back.

I got a full set done . The guy took about 2 hours and I got white tips . And my nails lasted for a week not even a full week . And the white tips were uneven and the price together was horrible too . Should not pay that much when they give a horrible job!!

I am only giving a 2 start because the lady who did our pedicures was nice. But they didn't greet us when we walked in. They pulled someone in front of us when we had an appointment scheduled. They couldn't get the mail polish open so the color my friend ended up with wasn't even what she picked out. It wasn't the neatest shop. I will not be returning.

Wow!!! I haven't been here in about 10 years, and Kelly did a fantastic job with my Chrome gel nails today!! She had a different kind of chrome that has flakes in it that I have never seen before, and it is so gorgeous. She really took her time and shaped my nails nicely, and the color is fantastic. I'm so impressed!! I was afraid I was going to have to go to Indianapolis to get this kind of quality, but thank goodness I can stay in my hometown.

I had a friend that got her nails done and they are NOTHING like what she asked for. She requested long nails and the nail tech disregarded it and made them short and charged her $75 it. He got upset when she expressed that’s not what she asked for and repeatedly told her that what she is asking for is a dumb request and what he’s doing is better. We went back inside to express that she is unhappy with her nails and the guy that did her nails instantly started yelling at her about how he’s not fixing them or taking them off. She was waving his hands in her face and we did nothing but remained calm. We initially called the police but then told them to cancel the car that was coming because the manager ended up showing up. Even when she showed up she was extremely dismissive and didn’t have her employee take accountability for getting in my friends face. I don’t recommend anyone to EVER go there.