Quick Facts About Cherie Lash & Nail Salon
Strengths:
1. Sanitary practices: The salon is highly praised for its cleanliness and hygiene. Customers appreciate the effort put into maintaining a sanitary environment, which is crucial for services like nail and lash treatments.
2. Quality pedicures: Many customers have had positive experiences with pedicures at Cherie Lash & Nail Salon. The staff is described as friendly and professional, and the pedicures themselves are said to be amazing. This indicates that the salon excels in providing high-quality pedicure services.
3. Reasonable prices: Multiple comments mention that the prices at Cherie Lash & Nail Salon are reasonable. This is a strength as it attracts customers who are conscious of their budgets and looking for affordable options.
4. Friendly staff: Despite some negative comments about specific individuals, many customers mention that the staff at the salon is friendly and pleasant. Friendly customer service is an important strength as it helps create a positive experience for customers.
5. Clean environment: Customers consistently comment on the salon's clean and well-maintained atmosphere. This is a crucial strength, particularly in the beauty and wellness industry, as it helps create a sense of trust and professionalism.
Weaknesses:
1. Inconsistent quality: Some comments highlight inconsistencies in the quality of services. While some customers have had great experiences, others mention a decline in service quality over time. This indicates a potential weakness in maintaining consistent standards across the salon.
2. Unfriendly manicurist: One comment specifically mentions an unfriendly manicurist. Unfriendly staff members can create a negative atmosphere and deter customers from returning or recommending the salon.
3. Inability to execute specific requests: Several comments mention that the salon failed to fulfill specific requests, such as achieving a desired nail shape or applying polish as requested. This indicates a weakness in their ability to meet customer preferences and could lead to customer dissatisfaction.
4. Lack of appointment respect: One comment mentions that appointments are not respected at the salon. This is a significant weakness as it can lead to customer frustration and may deter potential customers from making appointments.
5. Accidents and injuries: Some customers report accidents and injuries during their visit. This includes cuts during pedicures and raw skin from filing nails. These incidents reflect a weakness in the technical skills and attention to detail of the staff members performing these services.
In conclusion, Cherie Lash & Nail Salon has strengths such as a sanitary environment, quality pedicures, reasonable prices, friendly staff, and a clean atmosphere. However, weaknesses include inconsistent service quality, an unfriendly manicurist, inability to meet specific requests, lack of appointment respect, and incidents of accidents and injuries. These weaknesses highlight areas where improvement is needed to enhance customer satisfaction and maintain a positive reputation.
Best TL Reviews
I have gotten a few pedicures here. The first one was fantastic! They have been worse and worse since then. This last one was horrible. She wouldn’t cut my nails shorter even though I kept asking. And the polish job was HORRIBLE! I’m really disappointed!
Best place for a pedicure. Extremely OCD conscious. Very sanitary. The full set acrylics were not as great. They were crooked, too long, and I asked for something similar to a coffin shape and he gave me square. Manicurist is also unfriendly. The lady who paints the nails is sweet and adorable and friendly and the pedicurist is friendly and professional, but the manicurist had one comfort zone of long square tips and anything outside of that frustrates him and he spends 5 minutes aggressively letting you know it frustrates him. The photo with the yellow and green sweater is what I got, and the photo of the pink nails is what I showed him and asked for. Note the crooked middle finger nail on my hand ????. Prices are amazing. Pedicure is amazing. Depends on what you're looking for with your manicure.
Edit: 4 weeks later and the full set has yet to peel or break even a little bit. HIGH quality acrylic sets, but again, not the shape I wanted
Cute Spot, very clean. Have gone in a couple times and as many chances as I give something always ends up wrong. First, don't bother making appointment it's not respected. Second, got spa pedicure ($26 value) a couple times and yesterday 9/14/17 girl did the most basic pedicure didn't use any sort of separation on my toes when painting them and now I have chipped toes. No cleaning of toes nothing. Nails were gorgeous got a bright yellow gel, and realized my nails are full of dents. Not sure if product being used doesnt work or why they end up this way a day after.
I made an appointment and was seen on time. The staff is friendly and did a great job on my nails.
During my pedicure the nail tech cut my big toe so badly. There is still dried blood I cannot get off because it's so painful. I can't even wear closed shoes right now. Also, when filing my nails for a fill the nail tech kept hitting my skin making it raw all around my nails. I woke up with my finger tips throbbing. The owner who paints the nails is completely rude and the coats are uneven. They like to insult their clients too. I will be finding a new place for nails.
Clean friendly and reasonably priced. Ashley does a great job on lashes. Would recommend to everyone. Nice people all things
I was in Long Beach on vacation from Texas and Ashley worked me in to her busy schedule. She did an AMAZING fill on my lashes! She is very talented and the shop was extremely clean! Go see her for your lashes...she is the BEST!!⭐️⭐️⭐️⭐️⭐️
Ashley is amazing with lashes very detailed my lashes look natural.
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