Quick Facts About Eden Nails
Strengths:
1. Positive customer experience: Yvonne, one of the nail technicians, has provided exceptional service and delivered beautiful nails. The customer received compliments on her nails shortly after leaving the salon, indicating high-quality work.
2. Clean and pleasant atmosphere: The salon has a pleasant atmosphere, which is important for customers who want to relax and enjoy their experience. This positive ambiance also encourages customers to return.
3. Friendly and efficient staff: The staff at Eden Nails, as reported by customers, is friendly, welcoming, and attentive. They greet customers with a smile and provide efficient service, ensuring a positive experience.
4. Wide variety of services: Eden Nails offers a wide range of services, including nail enhancements, nail art, and pedicures. Customers appreciate the variety available, giving them numerous options to choose from.
5. Long-lasting results: Several customers have mentioned that their nails from Eden Nails have lasted longer than expected, even when they couldn't immediately get back for a touch-up. This indicates that the quality of their products and techniques is excellent.
6. Ability for custom designs: Tony and the other staff members have shown the ability to create custom designs and hand-painted artwork on nails. This demonstrates their skill and creativity, attracting customers who want unique and personalized nail designs.
Weaknesses:
1. Inconsistent quality: One customer reported that their nails were poorly done, with crooked nails and an uneven application of dip. This suggests that there may be some inconsistency in the quality of the work provided by different nail technicians at Eden Nails.
2. Communication issues: One customer expressed frustration with their appointment experience, noting that they had to wait for an hour before being attended to. Additionally, the customer felt that they were promised services that the salon couldn't provide, leading to a waste of time. This indicates a potential communication problem within the salon and a failure in managing customer expectations.
3. Limited color selection: Another customer mentioned that they were told the salon didn't have the colors they had originally chosen from the sample. This suggests that there may be limitations in the salon's inventory, which can be disappointing for customers who have specific color preferences.
4. Time management: One customer stated that they had to wait for a long time past their appointment time to be attended to. This indicates a potential issue with the salon's scheduling and time management, which can lead to customer frustration and dissatisfaction.
Overall, Eden Nails has several strengths, including positive customer experiences, a clean and pleasant atmosphere, friendly and efficient staff, a wide variety of services, long-lasting results, and the ability to create custom designs. However, there are weaknesses that need to be addressed, such as inconsistent quality, communication issues, limited color selection, and time management. By addressing these weaknesses, Eden Nails can further improve their reputation and attract more satisfied customers.
Best TL Reviews
Got my nails done today and at first thought they looked good. Wrong! Once I got to my car and got a better look. I realized two nails are ridiculously crooked, the dip does not cover my entire nail bed on a majority of my fingers and they are far from correctly filled (bumpy) . Highly disappointed.
Yvonne did my nails better than I expected. I wanted Galaxy/Universe nails and she delivered!! Absolutely beautiful ???? I already got two compliments not even 10 minutes out of salon! I will definitely go back.
Made an appointment sat for an hour after my appointment time to finally have someone come over to ask what i wanted I showed them a picture of something they couldn't do. So I picked new colors and then I was told they don't have the colors I just picked from their samples... don't tell someone you can do anything and then tell them no to everything they pick in your establishment. I ended up leaving after wasting 2 hours of my time for absolutely nothing. I will not be going back EVER. I ended up at a different nail salon and got exactly what I wanted and tipped them well.
First time customer. The atmosphere was pleasant. John did a nice job on my nails. I watched a person get a pedicure and it made me want one immediately! I will be back to get my nails redone and for the pedicure...
I'm so busy with work that it's great to call and book an appointment. My nails are always looking good, clean, and the staff is friendly. They last long too incase I can't get in as well.
Tony and everyone at Eden Nails are great! I get pink & white for nails and pedicure for toes. Love their ability to design & add hand painted artwork too.
We walked in on Sunday morning shortly after they opened and the staff was so friendly. We had 2 lovely ladies give us pedicures and were in and out in under an hour. My boyfriend didn't get color but I had bright pink gel color applied to my toes and they look fantastic! We will go back again when we are in the area. Thanks!
Eden Nails is by FAR the best nail salon I have ever been to. There a huge variety of gel colors, and the salon was super cute and clean. My nail tech was ICONIC!!! She made the cutest design for my nails. I will be back ASAP
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Eden Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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