Quick Facts About Eagle Nail LLC
Strengths:
1. Professionalism: Multiple comments mentioned the professional and confident nature of the nail technicians. They were praised for their expertise and skill in providing nail services.
2. Quick service: Many customers appreciated the efficiency and quickness of the service provided. This suggests that Eagle Nail LLC values the time of their customers and strives to provide prompt service.
3. Clean and comfortable environment: The parlor was described as clean and well-kept. This indicates that the establishment prioritizes cleanliness and provides a comfortable atmosphere for customers.
4. Wide selection of colors: Customers mentioned that the nail color walls were well-stocked and organized, giving them a wide range of options to choose from. This demonstrates that Eagle Nail LLC provides a diverse selection of nail polish colors to meet customers' preferences.
5. Customer satisfaction: Several comments highlighted that customers were happy with the results of their nail services. They felt beautiful and showed off their nails proudly. This suggests that Eagle Nail LLC values customer satisfaction and strives to deliver high-quality nail services.
Weaknesses:
1. Inconsistent quality: One customer mentioned that their acrylic nails were not dried thoroughly and bent, leading to subsequent issues with the nails lifting. This indicates a lack of consistency in the quality of the service provided.
2. Poor customer service: Another customer complained about the lack of apology from the technician responsible for their nails and described the lackluster job done. The customer also mentioned that they had to clip their nails themselves after a rushed job. This suggests a lack of customer service and attentiveness to the customer's concerns.
3. Long wait times: One customer mentioned that their friend had a delayed appointment and was informed of a 40-minute wait even after the appointment time was already delayed. This indicates a potential issue with managing appointments and could lead to customer dissatisfaction.
4. Unpleasant experience: One customer had a negative experience with a technician who caused them discomfort and made them bleed multiple times during the manicure. This illustrates a lack of attention to detail and poor customer service.
5. Lack of ownership: The customer who requested a refund mentioned that the technician initially did not want to refund the service and shifted blame onto the customer, citing their nail bed as the reason for the issues. This suggests a lack of responsibility and ownership for the poor service provided.
Overall, while Eagle Nail LLC has strengths such as professionalism, efficiency, and customer satisfaction, they also have weaknesses in terms of inconsistent quality, poor customer service, long wait times, unpleasant experiences, and a lack of accountability. These areas should be addressed in order to enhance the overall customer experience and reputation of the business.
Best TL Reviews
My friend was having a hard day, and wanted to feel as pretty as I know she is. So I went with her to get her nails redone.
The service was immediate, quick, and very professional. I was transfixed watching her artist work; she was clearly confident and well-rehearsed. She was so good I was tempted to get my own nails done (but I always chip them off within an hour when I pick up a guitar so I decided to wait).
The parlor was very clean and comfortable. There was light and touching country music playing, which is not usually my genre of choice, but they were playing some darn good ones.
The nail color walls were stocked and well-organized. You can get any colour you like.
My friend *did* feel so pretty, and showed off her new nails to everyone we met. So thanks again for helping her.
I went to get my nails done 5/12, as I was leaving the acrylic wasn’t dry and bent. I went back and the woman who did them which she didn’t apologize AT ALL. the man who helped apologized. The next day both were lifting, including the one they fixed the day prior. I went back a second time in two days and asked for a refund. She said the first week was free to fix any… It doesn’t make sense to keep going back and two nails are already off. And it also weakens the nail bed to go back that often. She didn’t want to give me a refund at first. Said fine, and that my nail bed was the reason they weren’t staying on. It was my fault and not hers. After filing the polish off my nails she clipped the one that was broken and shooed me away. Didn’t soak the nails off, didn’t take the nails off just I clipped them and left them like this for me to do the rest because she did a lackluster job and was mad. And even then there was no apologies for the inconvenience, or rushed job, she just told me that’s the only refund she’d do. First and last time going. Will not be back
Had the best first experience at the salon today! My mom and I got French manicure dip powder nails with tips and we absolutely LOVE our nails! Everybody was so sweet and welcoming! Highly recommend this salon! We will be back!☺️
Got my nails done there about an hour ago. Just went to get a simple manicure and I’ve gotten a manicure here before and it was amazing. My friend also went to get a full set. She had an appointment at 4 and was told it was going to be a 40 minute wait even after her appt was delayed once already. Finally sat down and the man who did my nails didn’t finish the service and completely wrecked my cuticles. He made me bleed 3 times in a row. It’s not as bad in the picture but it was bad and uncomfortable in the moment. He had an attitude the entire time and I won’t be returning here ever again.
Eagle nails is my new favorite place! I walked in and felt like a queen! The girls are quick, detail-oriented, professional, and so fun. The salon is clean and so cute! My nails look better than they ever have. I can’t wait to go back!
I visited this establishment for the first time today. I was extremely impressed. T and Lin are both very talented and friendly women. I will definitely be going back. The salon was clean and well kept and prices were competitive. Thank you ladies for the beautiful new nails and the friendly conversation ????
My favorite Nail tech Sisters T & Lin from LV in Canton are the new owners of this business. They opened 11/21/22 and are offering 15% off services! I love how professional and personable they are. They do an amazing job with my nails, are super patient, quick service and always fit me in for an appt. The salon is beautiful, clean, an overall nice atmosphere. Stop in for your next nail service you won’t be disappointed.
My daughters and I came in for acrylic fill and they did a wonderful job. We will be coming back for sure.
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Eagle Nail LLC Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Checks
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Debit cards
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | Closed |
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