Farmington Nails

+1 248-478-6987

21017 Farmington Rd, Farmington Hills, MI 48336 United States of America

Open Today: Closed

Quick Facts About Farmington Nails

Farmington Nails place has several strengths and weaknesses based on the comments provided.

One of the strengths highlighted by the comments is the patience and helpfulness of the staff. In one comment, a customer mentions that the staff walked them through the process even though they were clueless about nails. This indicates that the staff at Farmington Nails place are accommodating and attentive towards their customers, making them feel comfortable and satisfied with their experience.

Another strength of Farmington Nails place is their wide selection of colors. A customer comments that they have a great selection of colors to choose from, which suggests that the salon offers a variety of options to cater to different customer preferences. This can be a significant advantage, as customers often look for a salon that can offer them a wide range of choices.

The quality of the services provided at Farmington Nails place is also highlighted as a strength. Multiple customers mention that they were happy with their nails and that they got exactly what they asked for. This indicates that the salon pays attention to detail and strives to meet the specific requests of their customers. Additionally, the salon offers unique services such as polygel sets, which can attract customers who are interested in trying new and innovative treatments.

Cleanliness and adherence to safety measures are mentioned as strengths of Farmington Nails place. A customer notes that the salon follows safety protocols such as wearing masks and practicing social distancing. This is crucial in today's environment, where customers prioritize the health and safety of themselves and those around them. The commitment to cleanliness and safety measures can help build trust and loyalty among customers.

Farmington Nails place also has some weaknesses based on the comments. A recurring complaint is the issue of time management. One customer mentions that the salon opened later than the advertised time and another customer expresses frustration about the change in operating hours. These incidents might lead to customer dissatisfaction and a perception that their time is not valued by the salon. Punctuality and clear communication regarding operating hours are crucial aspects that should be addressed to improve customer experience.

The long wait time is another weakness mentioned in the comments. While one customer acknowledges that the salon had a long wait time due to limited staff, it can still be seen as a negative factor that might deter potential customers. Efficient scheduling and proper staffing can help minimize wait times and create a more seamless experience for customers.

In conclusion, Farmington Nails place has strengths such as patient and helpful staff, a wide selection of colors, quality services, cleanliness, and adherence to safety measures. However, the salon also has weaknesses including issues with time management and long wait times. By addressing the weaknesses, Farmington Nails place can enhance the overall customer experience and further establish its reputation as a preferred nail salon in the area.

Best TL Reviews

I'm a little clueless when it comes to nails, but they were super patient and walked me through it. They also stayed until 7:20, since my sister was getting her nails done with me and it took a little longer. This was a walk-in, but we were seated and attended to immediately. I got fillers (set from a diff salon), my sister got a new set. Both loved it.

Came here today desperate after I put a callous peel on my feet weeks ago which has tortured me with constantly peeling feet. Arrived around 5pm. It was not busy and I was greeted right away with a smile. They have a great selection of colors. The man who did my pedicure was very nice and determined to make my toes look better and neat - which I am so grateful for. I observed the other nail techs were engaged with their customers as well. I’ll be back for sure!!

My first visit was very pleasant a couple of weeks ago. I got exactly what I asked for with nobody trying to upcharge or upsell additional services. My pedicure felt and looked great and my manicure as well. I want to try a polygel set and so far this is the first place I’ve encountered that offers it, so that may be my next visit!

Did an amazing job with my nails love the colors and design she really made me feel comfortable and appreciated.

Had to come once for a fill because my nail salon was too busy and now I’m loyal. She does the BEST job ever on my nails, good prices, and always interesting documentaries on TV instead of HGTV or Dr.Phil... I love it! - did the chrome topping on lime green

Great experience however, time is critical!!! The sign on the door says 10-7, which turns out to NOT be true!????. Then, after calling to confirm the time, I was told 11-6…. I show up again at 10:55am, at 11:17, still NOT open!!! We don’t have time to waste, and considering the gas prices, gas either!!! I love how she does my nails but, I’m irritated when my time is wasted!!!????????

My mom and I came in to get our nails done and although we had a long wait time, since it’s just the owner and her mother working, I was able to get really cute shellac acrylic nails while my mom got a pedicure from the mother! Very hard working and she was going from client to client like a little busy bee! Although she was quick, she was diligent and my nails came out exactly I wanted them to !

Very clean & they adhere to safety measures (masks & soc distancing). Their prices are good & they did a great job on my pedicure, as well as my nieces acrylics. The daughter/mom team are very nice & professional too so it's my new favorite nail place