Sun Beauty Supply

+1 662-324-9332

301 MS-182, Starkville, MS 39759 United States of America

Open Today: -

Quick Facts About Sun Beauty Supply

Sun Beauty Supply has a mix of strengths and weaknesses, as indicated by the comments. The strengths include a great atmosphere, friendly and helpful staff, a large selection of beauty supplies, and a clean and spacious store. On the other hand, some weaknesses include poor customer service, attitudes from certain staff members, lack of specific hair products, and instances of uncomfortable experiences for customers.

One of the major strengths of Sun Beauty Supply mentioned in the comments is the great atmosphere. One customer expresses their love for the store and the people, and specifically mentions Tina as being sweet. This positive atmosphere helps create a welcoming environment for customers and potentially enhances their shopping experience.

Another strength is the friendly and helpful staff. Multiple comments highlight the staff's willingness to assist customers and greet them with a smile. The ladies working at the store are specifically mentioned as being very helpful. This level of customer service can greatly improve the overall perception of the store and build customer loyalty.

Additionally, the store is praised for having a large selection of beauty supplies. One customer mentions finding everything they needed, while another appreciates the availability of colorful hair. This wide range of products can attract different types of customers and cater to their specific needs, thereby increasing the chances of making a sale.

A clean and spacious store is also noted as a positive aspect. This enhances the shopping experience by providing a comfortable and organized environment for customers to browse and locate products easily. Customers may be more inclined to spend more time in a clean and spacious store, leading to potential increased sales.

However, there are also some weaknesses that can be identified. One major weakness mentioned by multiple customers is poor customer service and attitudes from certain staff members. One customer describes a negative experience with a lady who had an attitude the whole time and was on her phone instead of assisting the customer. Another customer mentions that the staff always has an attitude and never wants to help. These instances of poor customer service can deter customers and result in lost business.

Another weakness highlighted is the lack of specific hair products. One customer mentions not finding the hair they were looking for. This indicates a potential gap in the store's inventory and may lead customers to search for their desired products elsewhere. It is important for a beauty supply store to have a wide range of products to fulfill customer needs and preferences.

Furthermore, a customer describes feeling uncomfortable in the store due to an employee staring at them and another making derogatory comments. This indicates a lack of professionalism in handling customer interactions and creating a welcoming and respectful environment. Instances like these can result in customers deciding not to return to the store and potentially spreading negative reviews.

In conclusion, Sun Beauty Supply has strengths such as a great atmosphere, friendly and helpful staff, a large selection of beauty supplies, and a clean and spacious store. However, there are also weaknesses, including poor customer service, attitudes from staff members, lack of specific hair products, and instances of uncomfortable experiences for customers. These weaknesses need to be addressed in order to improve the overall customer experience and ensure customer satisfaction.

Best TL Reviews

My 1 store I love it great atmosphere, great people love it, love Tina she so sweet...

My first time going to this store I was looking for a wig for myself because the other beauty supply didn’t have any good ones. So I walk in no Hello how are you? Also this lady was bougie the whole time! She was talking to her friend or whatever I had to ask for a wig and she had an attitude the whole time! I payed an expensive price for the wig! I went in for the second time. Knowing me I thought you as a store owner should help your customers and get what they needed! But when I went up to the cash register she was there on her phone I asked may I get a wig. She said Honey you got to pick the wig you can’t just ask with out picking one. Okay well who is going to help me get the wig when I can’t go behind the counter! It was a boy in there very nice helped me with my wig but this woman is way to Bougie to have a store!! If you can’t welcome your customers and see to it they get the help they need you honestly need to close it!! Very disrespectful!

Went to the new location, looks nice but I didn't feel comfortable. One of the lady's who worked there was staring at me the whole time from the minute I walked in. A guy then came in about 5 minutes later "jokingly" stating that I looked like a thug. I tried to ignore the statement while I was checking out even when he " sarcastically " starting mentioning drugs to me. Don't think I'll be returning to this location.

They didn't have the hair I was looking for, but they had the colorful hair... that I really loved.

They welcome you with a smile ,when you enter the store.assist you with there help.always greet you also with a hello.and have nice day.

The ladies that work here are very helpful!

I loved the store. It has a large selection of beauty supplies. Clean and spacious enough. I found everything I needed.

They always have an attitude and always want to act bougie. They never want to help nobody. Just poor customer service ????????