Lee Nails & Spa

+1 573-616-2234

2401 Missouri Blvd, Jefferson City, MO 65109 United States of America

Open Today: -

Quick Facts About Lee Nails & Spa

Lee Nails & Spa receives a mix of positive and negative comments from customers, which indicate both strengths and weaknesses of the establishment.

Starting with the strengths, one recurring theme in the comments is the cleanliness of the place. Customers mention that the establishment is clean and well-maintained, which is an important factor for many when choosing a nail salon. This indicates that Lee Nails & Spa takes hygiene seriously and puts effort into creating a clean and pleasant environment for their customers.

Additionally, several customers mention the friendly and kind nature of the staff. Friendly and attentive staff can greatly enhance the customer experience and make them feel comfortable and valued. It seems that T and Michael, in particular, are mentioned as being skilled and talented in their work, with one customer praising T's attention to detail and Michael's creativity. This indicates that Lee Nails & Spa employs skilled technicians who excel at their craft.

Another strength highlighted in the comments is the quality of the work done by the technicians. Customers mention being happy with their nails and toes, expressing satisfaction with both the outcome and the price. This suggests that Lee Nails & Spa provides good value for money and delivers satisfactory results to their customers.

On the other hand, there are also weaknesses mentioned in the comments. One recurring issue is the wait time experienced by customers. Some customers mention waiting for a significant amount of time, even when they had made an appointment. Customers expect their time to be respected, and excessively long wait times can be frustrating and inconvenient, leading to negative experiences and dissatisfaction.

Another weakness mentioned is the lack of attention to detail or mistakes made by the technicians. One customer mentions that their cuticle was accidentally filed, leading to bleeding. While this was referred to as an honest mistake, it still reflects a lack of carefulness on the part of the technician. Another customer mentions that their nails were not fully covered and that the acrylic was coming off their natural nail. These incidents indicate that there may be inconsistencies in the quality and attention to detail among the technicians at Lee Nails & Spa.

Furthermore, there are instances of poor customer service mentioned in the comments. One customer explains how they were charged extra for removing gel polish, which they felt should have been included in the service. Another customer shares a frustrating experience where they were charged full price for a service they felt was the fault of miscommunication. These incidents highlight flaws in the way customer interactions are handled and suggest a need for improvement in customer service at Lee Nails & Spa.

In conclusion, Lee Nails & Spa has strengths in terms of cleanliness, friendly staff, skilled technicians, and satisfactory results. However, there are weaknesses in terms of wait times, attention to detail, and occasional lapses in customer service. Addressing these weaknesses could help Lee Nails & Spa improve their overall customer experience and reputation.

Best TL Reviews

I got my nails done Wednesday, now it is Friday, and everything was good! I did notice as one of the workers was filing my nails they filed my cuticle and it was an honest accident but it just stung a little but I didn’t pay any attention to it. The next day I was putting some laundry away and my cuticle started bleeding everywhere. This is not meant to be a bad review AT ALL because I will most likely come back but I just wanted Lees to be aware and more careful if they read the reviews next time. The pictures are from after I cleaned it up and it’s healing.

I went in on Friday October 8th. I had an appt for 5 pm. I went in 30 minutes early and sat for 50 minutes. They kept taking walk ins before me. I finally was brought too a station and they didn't fully cover my nails and the acrylic is coming off my natural nail. I usually have good service but not this time. Do not recommend.

We really enjoyed our experience. The place was clean. My nail Technician was VERY kind and my toes look fabulous.

I got a pedicure with the bags of wax that go on your feet. Love the massage chairs. Only thing I don't like is that they charged me an extra $5 to remove the little bit of remaining gel polish I had on my toes before they cut my nails.

The person that did my nails did a fabulous job. I couldn't be more happy with nails or the price. I definitely recommend and I will be going back.

I went in a couple weeks ago and got these super cute pink Ombre acrylic dip nails. I was happy with my service. It was $60 and I was told when I needed a fill it would just be $30. I make an appt and come back in 2 weeks. When I get there the guys asks me if my nails were dip or acrylic. I said dip because that is what I thought he did. So he takes off all my nails then goes you had acrylic dip not dip powder.. He ends up completely re doing my nails. He shapes them very pointy so I ask if he can round them as I wanted almond shape. He fixed it a little bit but not really. They are defiantly not almond shape. He ended up charging me full price because I told him the wrong thing. Like I am not the nail tech, how am I supposed to know? Needless to say I wont be going back. Awful customer service.

Very nice experience with the pedicure I received today.

No waiting. We were seated quickly. The staff was very nice and our nails look great.

T and Michael are both amazing at what they do. T has GREAT attention to detail (pictured) and Michael is very creative!