Best Nails & Hair

+1 909-793-7210

914 Orange St D, Redlands, CA 92374 United States of America

Open Today: -

Quick Facts About Best Nails & Hair

Strengths:

1. Professional and friendly staff: Multiple comments highlight the friendly and professional nature of the staff at Best Nails & Hair place. This indicates that the employees have good customer service skills and create a positive experience for their clients.

2. Skillful manicurists: Customers have expressed satisfaction with the quality of the manicures and pedicures performed by the salon's technicians. Comments mention specific nail technicians, such as Kathy and Cathy, who are praised for their work and ability to replicate desired designs.

3. Efficient service: Some customers appreciate the speed and efficiency of the nail technicians, mentioning that they are fast without sacrificing the quality of the service. This could be a strength for individuals who are looking for a quick appointment or have a busy schedule.

4. Clean and professional environment: Multiple comments mention that the salon is clean and professional, which contributes to a pleasant experience for the customers. A clean and well-maintained environment reflects positively on the salon's image and professionalism.

5. Availability of appointments: Several comments highlight the ease of scheduling appointments at Best Nails & Hair place. Customers appreciate being able to make a same-day appointment, indicating that the salon is accessible and responsive to customers' needs.

Weaknesses:

1. Inconsistency in service quality: There are comments from customers who had negative experiences with specific nail technicians, reporting that their nails were not done to their satisfaction. This suggests that there may be inconsistencies in the skill level or attention to detail among the staff members.

2. Lack of attention to customer preferences: One customer mentioned that their request for a specific nail shape was not fully met, leading to dissatisfaction. This indicates a potential weakness in communication between the customer and the nail technician, as well as a lack of attention to detail.

3. Slow drying time: A customer mentioned that the salon does not offer fast drying options for manicures, and the standard drying time is around half an hour. This could be a weakness for individuals who are looking for a quicker drying process.

4. Pricing issues: There are comments mentioning an increase in prices for kids' haircuts, which left customers feeling dissatisfied. This indicates a potential weakness in pricing transparency and consistency, as well as a lack of communication with customers regarding price changes.

5. Negative experiences with certain technicians: A customer expressed disappointment with the work done by two specific nail technicians, describing it as subpar. This raises concerns about the overall consistency and quality control within the salon.

Best TL Reviews

I am not happy with my Pedicure. I asked that she cut my nails straight across not circular. She cut them straight across but left the corners with sharp ends. I’ll have to go someplace next week to get the corners cut so they won’t cut into the toe next to it. I had a mani and when I asked how do they dry the nails they don’t. You wait about a 1/2 hr. I asked about a fast dry and was told it was $10 and would also take a 1/2 hr.

I won’t recommend anyone to go there and I certainly won’t go back. CJ

I loved the staff they were friendly and professional. They did an amazing job on my daughter's manicure and pedicure. Kathy did an amazing job on my manicure and pedicure as well. I loved the color I picked. Such a beautiful color. I will definitely come back to this place.

First time at this nail salon and Cathy is terrific

I am definitely going back and have finally found my new manicurist. She is very fast and does a great job

I am very satisfied.

Called to make an appointment and I got in the same day. Friendly service and got the haircut my daughter wanted. The only thing is that kids cut price went up. They charged me $18 to trim off about four inches. Before pandemic, I had taken my daughter here to get a short bob and they only charged me $12.

I took a chance on a smaller nail salon and let me tell you do not go here. I was hoping to see Kathy because I read so many good reviews about her work but I got two men that completely messed up my full set and pedicure. I could’ve done a better job in my opinion and I was upset by how much I had to pay for nails I didn’t even like

Cathy has been my nail tech for over a year. I love her work. Whatever picture I bring to her she can duplicate to the tee. Not to mention their so friendly and the shop is always clean and professional...L

I had been looking for a nail shop while I have been here in Redlands ( I live in Vegas) and I came across Best Nails. They are professional and courteous. Cathy is awesome. I love the fact that when I have an appointment that I don’t have to wait.

Cathay and her staff were very friendly! Great service!