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Nail Art

+1 260-248-2960
482 W Plaza Dr, Columbia City, IN 46725 United States of America
Open Today: 09:30 AM - 07:30 PM

Quick Facts About Nail Art

Nail Art Place has received mixed reviews from customers, highlighting both strengths and weaknesses of the establishment. In order to provide a comprehensive analysis, this paper will examine the strengths and weaknesses of the business based on the comments provided.
One recurring criticism highlighted by customers is the poor quality of service and the lack of attention to detail. For instance, a customer mentioned that they had to instruct the employee not to rip off their acrylic nails before soaking them, which suggests a lack of professionalism and training. Additionally, customers have reported being cut or hurt with the tools used during the nail treatment, which raises concerns about the safety practices followed at the salon. These experiences contribute to an overall negative image of the business and deter customers from returning.
Another weakness pointed out by customers is the cleanliness of the establishment. A customer mentioned that the place is not super clean, raising concerns about hygiene standards. Cleanliness is an important aspect of any nail salon, as it can impact the health and safety of customers. Therefore, this weakness may affect the reputation and trustworthiness of Nail Art Place among potential customers.
Furthermore, customers have expressed dissatisfaction with the customer service provided by the employees. One customer mentioned that the people at the salon were not the friendliest, and another customer reported that the employees refused to fix their nails despite their dissatisfaction with the service. Poor customer service can create a negative experience and discourage customers from returning or recommending the salon to others. Friendliness and accommodating customer requests are essential for building long-term relationships with customers and ensuring their satisfaction.
On the other hand, there are some strengths of Nail Art Place that have been highlighted in the comments. Despite the negative experiences shared by some customers, there are positive reviews as well. For instance, one customer mentioned that the salon did a really nice job on their nails. This indicates that the employees at Nail Art Place possess the skills and knowledge required to provide high-quality nail treatments to customers. It suggests that the salon can deliver satisfactory results for customers who are looking for a professional and well-executed nail service.
Additionally, some customers appreciated the consistency and quality of the technicians at Nail Art Place. One long-time customer mentioned that they have been going to the salon for several years because they consistently receive good service. This highlights the strength of the salon in maintaining a high level of quality over an extended period. It suggests that the technicians at Nail Art Place are competent and capable of delivering satisfactory results consistently.
Moreover, the pricing at Nail Art Place is perceived as reasonable by some customers. Despite the negative feedback regarding the quality of service, one customer mentioned that the prices are reasonable and on the lower end compared to other salons. This could be a competitive advantage for Nail Art Place, as affordable pricing can attract customers who are budget-conscious or seeking value for their money.
To summarize, Nail Art Place exhibits strengths and weaknesses based on the comments provided. The weaknesses include poor quality of service, lack of attention to detail, cleanliness concerns, and poor customer service. On the other hand, the strengths include the ability to deliver high-quality nail treatments, consistent service from the technicians, and reasonable pricing. The business would benefit from addressing the weaknesses and improving the quality of service and customer experience to attract and retain more satisfied customers.


Best TL Reviews

Have been “trying” and re-trying this place on and off for YEARS. It’s always a terrible experience and a wast of money. I’ve had to instruct the employee to not rip my acrylic nails off before soaking them (they want to tear them off to save time), constantly am getting cut/hurt with the tools, and the end product matches the experience- just plain bad. I could do my own nails better. Do not go here and waste your time.
Not super clean place. It was decent enough job, not sure for the price. The people aren't the super friendliest. Mine grabbed my big toe and yanked my foot around. My friend didn't get the color she asked for. If you are used to bigger, cleaner places, probably not where you are looking to go.
Me and my mother went in there to get our nails done and when we were done I ask them to fix things on my nails that I wasn’t satisfied with and they wouldn’t and the lady there said that they looked fine how they were and we ended up paying and leaving and went somewhere else to get them fixed.
They did a really nice job on my nails! However, I did feel that is was expensive to pay $33 for a shellac fill, plus tip. At least the quality was there for what I paid. Best place I have found near Columbia City so far.
A young man did my nails today and he did such a great job!!
I've been going here off and on for the past 7ish years. This place may not stand out aestheticly from any other nail place but it is a fabulous salon. I've been to my fair share of nail salons and even though this one is out of my way I make it a priority to go here. Every technician I've encountered is consistent and quality, and prices are on the lower end. They have been raised over the years but they are very reasonable. I'm not dainty with my acrylics and I have NEVER had a nail pop/chip off on its own. Definitely recommend
Ken is THE BEST! He knows I'm specific and he always takes his time to make sure every nail is perfectly shaped! I always leave happy when I see him!
Compared to nicer salons where I've been in other cities, their dipped nail job was not good. No base layer put on and chipped and loosened.

Nail Art Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:30 AM - 07:30 PM
Tuesday 09:30 AM - 07:30 PM
Wednesday 09:30 AM - 07:30 PM
Thursday 09:30 AM - 07:30 PM
Friday 09:30 AM - 07:30 PM
Saturday 09:00 AM - 07:00 PM
Sunday Closed

How to go there

Location