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Jenn's Nails

+1 860-383-2788
113 Salem Turnpike, Norwich, CT 06360 United States of America
Open Today: Closed

Quick Facts About Jenn's Nails

Jenn's Nails place has received a mix of positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the place, we will analyze the comments and break them down into different categories.
Quality of Service: - Several customers mentioned that the staff at Jenn's Nails place did a great job and were meticulous with their work. This indicates that the salon has skilled and talented nail technicians who can deliver high-quality services. - On the other hand, one customer complained about the rush in service and lack of consideration from the nail technician. This suggests that the staff may not always provide consistent and attentive service, leading to dissatisfaction and potential quality issues.
Customer Satisfaction: - Many customers expressed their satisfaction with their experiences at Jenn's Nails place. They described feeling relaxed, welcomed, and happy with the outcome of their manicures or pedicures. This indicates that the salon has a positive and friendly atmosphere that contributes to customer satisfaction. - However, one customer mentioned feeling overcharged for the pedicure service. This suggests that the prices at Jenn's Nails place may be perceived as too high by some customers, potentially affecting their overall satisfaction.
Color Variety and Nail Options: - A few customers praised the wide range of colors available at Jenn's Nails place, highlighting the fact that customers have numerous options to choose from. This indicates that the salon offers a diverse selection of colors, appealing to different customer preferences. - One customer mentioned using dipsticks that were colorful and durable. This suggests that the salon provides different options for nail enhancements, catering to customers' specific needs and preferences.
Customer Relations: - Multiple comments mentioned the friendliness and kindness of the staff at Jenn's Nails place. This indicates that the salon has a strong customer service aspect, promoting positive interactions and creating a welcoming environment. - However, one customer mentioned a negative experience with the staff, describing them as inconsiderate and rushing through the service. This suggests that there may be inconsistency in the behavior and professionalism of the staff, potentially affecting customer relations.
Location and Convenience: - One customer mentioned driving from Tacoma to visit Jenn's Nails place, indicating that the salon may be conveniently located for some customers. This suggests that the salon's location might attract customers from various areas. - However, another customer complained about a long waiting time after the scheduled appointment, potentially indicating that the salon may struggle with managing scheduling and accommodating customers in a timely manner.
Based on the comments provided, the strengths of Jenn's Nails place include the skill and meticulousness of the staff, a friendly and welcoming environment, a diverse range of color options, and the ability to meet specific nail enhancement needs. However, the weaknesses identified include inconsistencies in service quality and customer relations, potentially high prices, and challenges in scheduling and timeliness. These factors should be taken into consideration by potential customers when deciding whether to visit Jenn's Nails place.


Best TL Reviews

I took my sister and I to get a full acrylic set and a pedicure. Someone else was also booked for the same time as my sister with nobody available to do their nails, therefore I think this caused the man to rush and he messed up on her set. The lady who did my pedicure was nice but for the service I felt it was kinda overpriced. Will not be returning unfortunately. The people were very nice aside from that though.
I've been here for my gel manicures/pedicures every time for the last year since I found them and they always do an AMAZING job!! I always feel relaxed and welcomed. There is a wide range of colors to choose from so you won't have a problem picking one that you like!
Very nice nail salon. The nail technicians for my daughter and I did a great job. We use dipsticks that look great, are colorful and durable, and are reasonably priced. We will come here often !
So very happy with my new nail salon. I've been bouncing around for a while now looking for my pink & white acrylic & I found it!
I bring my mom here often for her nails, the staff are very meticulous with their work and they did a great job. The front desk staff is also very friendly. Definitely recommend this nail salon to everyone!
I had an amazing experience at Jenn's Nails! The staff was friendly and welcoming, and my manicure turned out beautifully. I will definitely be coming back!
3 starts is being a bit generous! The staff aren’t very considerate. The nail tech I got was rushing to get my nails done and move on to the next person. I was done and she walked away and didn’t even tell me anything. I didn’t know if I was ok to walk away. The prices are ok but the service is terrible and I hate to pass up a great nail salon because of awful service! Not to mention I had to wait 30 minutes after my appointment time to finally get it.
This is the absolute best place to get anything you need done! So friendly and caring. My toes have never felt so good or looked so pretty I drive from tacoma to come here! Took their time!!!

Place Pictures

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Jenn's Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Amenities
  • Restroom
Crowd
  • LGBTQ+ friendly
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday Closed

How to go there

Location