Hair Salon Maktub

1449 N Jones Blvd, Las Vegas, NV 89108 United States of America

Open Today: -

Quick Facts About Hair Salon Maktub

Hair Salon Maktub has received a mix of positive and negative comments. In order to provide a comprehensive analysis of the strengths and weaknesses of the salon, we will examine each comment individually.

One customer expressed their disappointment with the salon, stating that the hairdresser spoke little English. This language barrier led to miscommunication and dissatisfaction with the haircut. Additionally, the customer had to pay for a second haircut to correct the initial mistake. This highlights a weakness of the salon in terms of language proficiency and the ability to understand customer needs.

Another comment described the experience as "terrible" and expressed the intention to reach out to the owner to show the poor quality of work. The comment suggests that the hairstylist did not meet the customer's expectations and did not deliver a satisfactory result. This reflects a weakness in the salon's ability to consistently provide quality services.

A third customer mentioned that they showed a picture of the desired haircut but the hairstylist did not understand their preferences. This lack of understanding suggests a weakness in effective communication between the hairstylist and the customer. The customer expressed dissatisfaction and stated that they would not return to the salon, indicating a weakness in customer retention.

In contrast, another customer shared a positive experience, stating that they have been coming to the salon for several years and have always been extremely happy with their haircut. The customer praises a specific hairstylist, Rebecca, for her attention to detail and customer satisfaction. This comment highlights a strength of the salon in terms of customer loyalty and satisfaction.

However, there is also a negative comment about the salon, where the customer describes it as the worst place to get anything done. The owner is criticized for being rude and for providing a low-quality service. The comment also mentions an unprofessional behavior by the owner's daughter, who pulled the customer's hair despite being told to stop. This comment highlights weaknesses in professionalism and customer service.

Lastly, a comment in a different language expresses love for Hair Salon Maktub and the trust placed in the hairstylist, Rebecca. The customer values professionalism and friendliness, and states that both they and their family regularly visit the salon. This comment suggests a strength in terms of customer satisfaction and loyalty.

Based on these comments, the strengths of Hair Salon Maktub can be identified as customer loyalty, attention to detail by specific hairstylists like Rebecca, and a good overall experience for many customers. However, weaknesses can be identified in terms of language proficiency, communication, and professionalism, as highlighted by the negative comments.

In conclusion, Hair Salon Maktub has some strengths in terms of customer loyalty and satisfaction, but also faces weaknesses related to communication, language barriers, and professionalism. These weaknesses should be addressed in order to improve customer experiences and overall salon performance.

Best TL Reviews

Totally disappointed and will not use them again. I originally went in for haircut. Hairdresser spoke little english. So I showed her picture. I was upset, paid, and left. The next day I went in to have someone else to current it. But the same lady recut my hair under instruction of another hairdresser who explained what I wanted. So again she did not understand. She got the back correct but put a lot of small layers I did not want. She charged me again for haircut that she was to correct. Not pleased.

Pésimo lugar. La señorita que me atendió hizo un trabajo terrible. No subo fotos porqué me da pena. Pero al decirle que estaba terrible su trabajo argumentó que no tenía dinero para pagar el servicio. Obviamente me voy a contactar con el dueño para mostrarle su trabajo. Y exigir una disculpa de la empleada.

Made an appointment, got there early thinking they might be busy and i have to wait but their not. I showed pic of the haircut that i like but unfortunately i don't speak spanish and she keep saying "she got it". After she showed me my hair i almost freak out i am not happy with the haircut coz she didn't do what i like! Its my first time coming in and i am not coming back.

She did a decent enough job; except for thinning out my hair like I wanted — she didn’t quite get that concept and absolutely insisted on only thinning out the bottom. My hair is still way too thick to style easily (which was the whole point of getting the hair cut). Style is nice, still — just not what I wanted exactly.

I have been coming to this salon for several years now, needless to say I have always been extremely happy with my cut. I usually get a zero fade semi fohawk and the blending is impeccable. Rebecca takes her time to ensure customer satisfaction, even if its busy she won't rush your cut to get to the next customer. She knows me by name and I always leave there feeling better than when I walked in. I try to make an appointment just to make my visit faster but it seems like alot of people do walk ins with short wait times. Thumbs way up on this salon!

Worst place to get anything done. The owner is really rude and she thinks she knows everything. I went in to get a grey ombré in my hair and she lied saying she would do then. Then after having me there for hours she started say no. That was her final answer. She ended up doing it but it came out terrible. I’m never going back there. Especially since she charged me $240 for the worst job ever. Not to mention how her daughter doesn’t know what’s she’s doing and kept pulling my hair even after I told her to stop. Like I said so unprofessional and rude.

Yo amo ir a maktub salón???????? a estas alturas de mi vida solo a dos personas les he confiado mi cabello y una de ellas es Rebeca y desde que la conocí se gano toda mi confianza, no la cambio por nadie!!!!! no solo la mía también la de mi esposo y mis tres niños, a ellos les encanta ir con ella también, muy profesional y por supuesto súper amable ????????????????????$$$ precio ??? Eso es lo de menos... Cuando tú quieres calidad y sobre todo quedas satisfecha con el resultado ????????????????

Great place for hair cut