Le's Nail & Spa

+1 410-290-0054

6131 Columbia Crossing Cir, Columbia, MD 21045 United States of America

Open Today: -

Quick Facts About Le's Nail & Spa

Le's Nail & Spa has received mostly positive comments from customers, highlighting their clean establishment, efficient and friendly service, and skilled technicians. However, there is one comment that raises concerns about hygiene practices, which may be a weakness of the salon.

One strength of Le's Nail & Spa is the cleanliness of their establishment. Customers have consistently mentioned that the salon is nice and clean, which creates a pleasant and comfortable atmosphere for customers. A clean environment not only reflects positively on the business but also enhances the overall experience for customers.

Another strength of the salon is the quality of their services. Customers have praised the technicians, particularly Kayla, for their skill and attention to detail. They have reported receiving beautiful and natural-looking nails, and some have even mentioned that the technicians took their time to ensure that the design matched their expectations. This indicates that the salon has talented and experienced technicians who are capable of delivering high-quality results.

Customer service is another strength of Le's Nail & Spa. Several comments mention the friendly and helpful nature of the staff, with one customer specifically praising the great customer service they received. This positive experience with staff members contributes to the overall satisfaction of customers and encourages them to return to the salon for future services.

One particular incident demonstrates the salon's dedication to customer satisfaction. A customer mentioned that their gel manicure was initially messy, but the technician, Kayla, stayed after closing hours to redo the nails and fix the issue. This level of commitment to ensuring customer satisfaction is commendable and shows that the salon is willing to go the extra mile to rectify any problems.

However, there is a concern raised about the salon's hygiene practices. One customer mentioned that the nail clippers and cuticle trimmer used on them were already at the technician's station and not unwrapped from a sanitized pouch. Additionally, the customer reported that they picked a towel that smelled musty and mildewy. Hygiene is a critical aspect of nail salons, and customers should feel confident that proper measures are being taken to ensure their safety and well-being. This comment raises doubts about the salon's hygiene practices, which may deter some customers from returning or recommending the salon.

In conclusion, Le's Nail & Spa has several strengths, including a clean establishment, skilled technicians, and great customer service. These positive aspects contribute to the overall satisfaction of customers and encourage them to return to the salon for future services. However, there is a concern raised about the salon's hygiene practices, which may be a weakness that could impact customer trust and loyalty. It is important for the salon to address this concern and implement proper hygiene protocols to maintain the trust of their customers and attract new ones.

Best TL Reviews

This establishment is really nice and clean! I received a full set and pedicure from Kayla and it was lovely!

I definitely recommend this place for your services and I will be going back!

I came to Le’s Nail Spa and I had a french tip full set done by Kayla. She was very sweet and efficient. She asked me what I wanted and she delivered. Great customer service! Would recommend.

Very nice nails salon. They had several pedicure chairs and stations available. My nail technician did a wonderjob on my dip nails. Very natural looking and not too thick. I would visit again.

Great job, I got a gel manicure and it was messy the first time so Kayla stayed after the salon closed to redo my nails and fix them. Now they are absolutely perfect and spotless. Thanh did my mom’s gel dipped nails and also stayed after close to perfect them. They look beautiful. Thank you so much!

Quick service for a Friday evening walk-in. I was one of three customers and I got a gel manicure for $40 with one nail repair (used a dip powder, it looked like). Manicure itself is fine and service was careful with good bedside manner. However, I share what other reviewers have pointed out about hygiene: the nail clippers and cuticle trimmer used on me were already at the tech’s station and not unwrapped from a sanitized pouch. I went to wash my hands before the color was applied and the towel I picked out of the clean towels bin smelled musty and mildewy – left my hands smelling musty.

I will come back in a pinch, but unsure if I can get past the hygiene practices (or lack thereof).

Customer service was awesome & the lady that did my nails took her time to make sure it was like the design in picture I showed her

I had such a wonderful experience here! I was a walk-in and was seen immediately! I wanted to get a French mani in which Kayla did a beautiful job! She is also quite fast in her execution! My pedi was also the same way! I am truly happy with my nails and will return to Kayla again! Thank you!

Kayla did an amazing job doing my nails not only did she do them but she asked what a previous shop messed up and they are beautiful. I will absolutely be back soon!!!!