North Carolina Nails

+1 910-814-2508

59 Marshbanks St, Lillington, NC 27546 United States of America

Open Today: -

Quick Facts About North Carolina Nails

North Carolina Nails place has several strengths based on the comments provided. One of the notable strengths is their friendly and attentive customer service. Multiple reviewers mention the staff's friendliness and helpfulness, creating a welcoming and comfortable atmosphere. The owner is specifically praised for being dedicated and friendly, further demonstrating the positive customer service experienced at the salon.

Another strength is the salon's ability to accommodate larger groups. On Black Friday, they were able to service a party of five efficiently, ensuring each person received the specific services they requested. This shows the salon's capability to handle high volumes of customers and provide a satisfactory outcome for each individual.

The salon is also known for its attention to detail and meticulous work. Customers appreciate the precision and pride the staff takes in their work. This is particularly important for nail services where accuracy and skill are crucial. The reviewers mention being satisfied with the end results and mention that the outcome was phenomenal. This showcases the salon's expertise and commitment to providing quality services.

Customers also appreciate the "at home" atmosphere created by the salon. This further contributes to the positive experience and helps clients feel relaxed and comfortable during their visit. Creating a warm and inviting environment can greatly enhance the overall experience for customers.

However, there are also some weaknesses mentioned in the comments that the salon should address. One reviewer experienced issues with the quality of their nail service. The reviewer mentions that their nail color smudged and peeled shortly after getting them done, even after going back for a fix. This suggests that there may be issues with the nail products or application techniques used by the salon. The salon should investigate and improve their processes to ensure that customers have a long-lasting and satisfactory experience.

Another weakness highlighted in one comment is the inconvenience faced by a customer who had to travel a significant distance for a second visit to fix their nails. In this case, the customer had to spend additional time and money due to the subpar quality of the service. Improving the quality control and providing a more convenient solution for customers who experience issues would help address this concern.

Overall, North Carolina Nails place has several strengths such as friendly customer service, accommodating larger groups, attention to detail, and creating a comfortable atmosphere. However, they should address the weaknesses by improving the quality of their products and services and finding a more convenient solution for customers who experience issues.

Best TL Reviews

Great experience! Friendly customer service and got to watch a Hallmark Christmas movie while getting my manicure done, which turned out very pretty! ???????? ✨ Coming back tomorrow for a pedicure.

Came in with others in my party on Black Friday. The two nail techs did a great job tag-teaming and ensuring each of us got the manicures and pedicures we asked for... While it took time - the outcome was phenomenal. Very satisfied.

They were very amazing and did a wonderful job doing our Christmas nails! Will definitely come back again!!!!

This review is not mean to bash anyone or the company, this is just my honest review with my experience.

First of all, the owner is incredibly nice and dedicated with her work. She is very friendly.

I went with my friend last week. I got a gel fill in. I paid $35 overall (including tip). The very next day, I noticed that my nails were smudged and my top coat and color were coming off several nails. I never had that happen before. But we contacted the owner she told me to come back in she’ll fix them, free of charge. I live all the way over in Wake Forest. So, driving that far is a major inconvenience. But she was super friendly so, I figured I’d give it another try. So I went in again yesterday to get them fixed. She buffed over one coat and then applied a new top coat, she said she had a new bottle and a different brand. Then she sent us on our way. A few hours later, I went to my Christmas party and my thumb nail had bubbles and all my other nails started peeling. I didn’t do anything weird with my hands or nails at all.

It was a major inconvenience to come back and get them fixed the first time, and I don’t have time to get them fixed again. I’m not sure if it was the formula or what, but I haven’t had an experience like this before. I have a flight to go visit family tomorrow morning and I’m so disappointed. I now have to pay another $30 and spend more time that I don’t have. I wish I could have my money back.

I travel from Fayetteville to come here to get my nails and toes done with my daughter at Campbell. We even travel here in the summer! They are by far the best! They have an "at home" atmosphere. They are very meticulous and take great pride in their work!

Came in on Black Friday and they serviced all 5 of us. Each getting different services but treated us wonderfully almost as if they have known is forever.

My friend and I were greeted as soon as we walked in. We didn’t have appointments but were seated within 5 mins. Cindy was very helpful, professional, and attentive. She worked on our nails and she did a great job. After a long work week, I left feeling refreshed and relaxed. Happy with my nails. This will be my go-to nail salon from now on.

Very professional. I made an appointment so everything was done expeditiously. I was thoroughly satisfied with my nails and toenails. Very impressed with the lady that helped me pick my color.