Quick Facts About Sam's Hair And Beauty Supply
Sam's Hair And Beauty Supply place has several strengths and weaknesses based on the comments provided.
Starting with the strengths, one commonly mentioned positive aspect is the customer service. Multiple customers commented on the helpful and friendly staff at Sam's Hair And Beauty Supply. They mentioned that the employees were nice, excellent, and knowledgeable, providing assistance and answering all their questions. This indicates that the company places value on training their staff to provide good customer service, which is essential in the beauty supply industry.
Another strength of Sam's Hair And Beauty Supply is the availability and variety of products. Customers mentioned that the store had everything they needed for their hair, indicating that the company has a wide range of products to cater to different preferences and requirements. Additionally, the comments suggest that the store is well-maintained and clean, with easy parking and safety measures like hand sanitizer and mask requirements in place.
Furthermore, Sam's Hair And Beauty Supply seems to have established a loyal customer base. Some customers mentioned that they have been going to the store for years and that it is their go-to beauty supply in the Hemet area. This indicates that the company has built a reputation for providing satisfactory products and services, resulting in customer loyalty and repeat business.
However, there are also weaknesses associated with Sam's Hair And Beauty Supply based on the comments provided. One common complaint is the pricing of the hair products. Customers mentioned that the hair is overpriced for its quality, implying that the products may not be worth the price tag. This could be a significant drawback for customers who are looking for affordable and high-quality hair products, as they may find better options at other beauty supplies.
Additionally, some customers mentioned that the prices of other items besides hair products were higher compared to other beauty supplies they have visited. This pricing discrepancy for non-hair products could deter customers from purchasing those items at Sam's Hair And Beauty Supply, potentially affecting their overall sales and customer satisfaction.
Another weakness highlighted in the comments is regarding the inconsistency in customer service. While some customers had positive experiences with the staff, others mentioned that the hired help lacks proper customer service skills and demonstrates poor attitudes. This inconsistency in customer service can create a negative impression of the store and contribute to a lack of trust or satisfaction among customers.
Furthermore, one customer mentioned being overcharged and experiencing additional charges on their receipt that they did not expect. This indicates a potential issue with transparency and accuracy in pricing, which can lead to customer dissatisfaction and mistrust.
In conclusion, Sam's Hair And Beauty Supply has strengths in terms of good customer service, a decent selection of products, a clean store, and loyal customers. However, there are weaknesses in terms of overpricing for the hair products, higher prices for non-hair items, inconsistency in customer service, and potential issues with pricing transparency. Addressing these weaknesses can help improve the overall customer experience and satisfaction at Sam's Hair And Beauty Supply.
Best TL Reviews
I have been here multiple times the customer service is good and they are responsive. However, the hair is over priced for the quality of the hair. The quality of the hair they have is not worth the price they have, some of the items outside of hair is bit more than some of the beauty supplies I have gone to. But in Hemet they are the goto beauty supply for me they are a lot better than the other beauty supplies out here.
Had everything I needed for my hair. The customer service was very good and she helped me with everything I needed. Will be coming back !!
Employees are always nice and they have a decent selection of products.
I was skeptical due to some negative reviews but was pleasantly surprised to be greeted by an amazing staff who made me feel appreciated and acknowledged. The knowledgeable women answered all my questions and I was happy with my purchase I will definitely be a returning customer! I'm glad I decided to give Sam's hair and beauty in Hemet a try rather than spending my money online thank you for a great experience.
I recently moved out here and found them.The staff was excellent
I started going to Sam’s years ago when they began in Hemet, the owner was working the counter back then and she was very delightful- so then they got the hired help, and they were very customer service oriented~ now the hired help has become not so customer service conscious- I say that because of their attitudes- the older women are more conscious- maybe they’ll catch on at some point-hopefully
They charged me 56$ When they should have charged me 33 they tacked on a bunch of extra charges and I didn’t notice until I checked the receipt
Very clean inside. Nice and easy parking. They still ask everyone to wear a mask and they have hand sanitizer right when you walk in. There was only 1 employee but she was sweet and knowledgeable
Sam's Hair And Beauty Supply Info
Amenities
Service options
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In-store shopping
Health & safety
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Mask required
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Staff wear masks
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Staff get temperature checks
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places