The Local Hair Shop

+1 501-454-5552

2915 W Markham St, Little Rock, AR 72205 United States of America

Open Today: -

Quick Facts About The Local Hair Shop

The Local Hair Shop, based on the provided comments, has both strengths and weaknesses. We will analyze these aspects in order to gain a comprehensive understanding of the business.

Starting with the strengths, it is evident that Amy, one of the stylists at The Local Hair Shop, is highly skilled and attentive to her clients' needs. One customer praises her for providing great communication regarding their haircut goals and delivering the best cut they have ever received. Amy's ability to listen intently to her clients' desires and over-deliver on their expectations showcases her professionalism and talent. Furthermore, another reviewer commends Amy for her patience and ability to create the perfect hairstyle, especially when the customer was concerned about trimming too much hair before her wedding.

The positive reviews also mention the friendly and relaxed atmosphere of The Local Hair Shop. The use of the term "Shop" instead of a more formal "Salon" suggests a laid-back environment that puts customers at ease. The commenter specifically notes that the establishment provides excellent, professional service while also offering a fun and enjoyable experience. This atmosphere is further emphasized by the reviewer who mentions having a great time with Amy, describing her as bright, funny, and chatty.

Hygiene and cleanliness are also highlighted in the comments, with one customer appreciating that Amy sees one client at a time and cleans between every appointment. This attention to detail promotes a safe and sanitary environment, especially in light of the ongoing COVID-19 pandemic.

Another strength of The Local Hair Shop is its longevity and loyal customer base. One reviewer mentions having been a customer for five years and consistently receiving fantastic haircuts from Amy. This loyalty speaks to the quality of service provided by the salon and its ability to maintain customer satisfaction over an extended period of time.

Moving on to the weaknesses, the most notable aspect is the issue of cancelled appointments and poor communication. One dissatisfied customer expresses disappointment at having their appointments cancelled without any explanation. This issue is further exacerbated by the reviewer's claim that their phone number has been blocked, preventing them from following up on the cancellations. Another commenter shares a similar experience, where their appointment was cancelled due to a stylist quitting without proper rescheduling procedures in place. These instances indicate a lack of organization and professionalism, which can greatly impact the customer's experience.

These negative experiences with cancelled appointments and lack of communication can greatly overshadow the strengths of The Local Hair Shop. The inconsistency and unprofessionalism portrayed in these instances can create a sense of frustration and disappointment among potential customers, potentially leading to a loss in business.

In conclusion, The Local Hair Shop possesses several strengths, such as skilled and attentive stylists, a relaxed and friendly atmosphere, and a loyal customer base. However, the issues surrounding cancelled appointments and poor communication are significant weaknesses that need to be addressed promptly. By improving their organizational procedures and ensuring consistent and reliable communication with clients, The Local Hair Shop can enhance its reputation and provide a better overall experience for its customers.

Best TL Reviews

I thought I found a great stylist, had 3 appointments with her, now all of my appointments are being canceled and it seems as though my phone number has been blocked so I cannot even call to make sure there is no technical glitch. this is petty, unprofessional, and downright rude. my last appointment went awesome, no issues or reason that Amy would act this way towards me. very disappointed, and I definitely no longer recommend her.

Great communication regarding my haircut goals and got the best cut ever. Amy is a true treasure in LR. Highly recommend! ⭐️⭐️⭐️⭐️⭐️

(Review from 25 Jun 2021 haircut) Amy was fantaatic: listened intently to the drastic hairstyle change that I sought and absolutely over-delivered. This haircut is probably the best one I have ever received. And it has lasted for three months. She is such a pro -- a true artist with her scissors and other tools. I recommend her in the strongest possible terms.

I loved getting my hair cut here! I have really long hair and was worried that wherever I went they would want to take too much off for just a trim. Plus I decided to get bangs 3 weeks before my own wedding. Amy was super patient with me and asked all the right questions. She trimmed the absolute minimum and I left with perfect bangs just the way I imagined them! I will definitely be coming back!

I liked the website, so I drove by. I liked the look of it, so I made an appointment. I got an excellent haircut, with Amy quizzing me and readjusting the cut to please me. Perfect! As a bonus, I also had a great time. Amy is bright, funny, chatty and a blast to spend time with. My haircut continues to please, but I wish it would grow out faster so I could go back and spend more time with Amy!

Calling the establishment a "Shop" instead of a high-falutin' "Salon" shows how relaxed and friendly the atmosphere really is. Excellent, professional service and a party at the same time, what's not to love?

Amy is very kind and listens to you . She lets you guide her with what you would like for your hair appointment. I appreciated that she sees one client at at a time and cleans between every client. I highly recommend this salon. Amy is a very kind professional that I highly recommend!

Really disappointed! Which I hate because I like most of everything about this place. The quality of the haircut, the location, the price, all fantastic. However today, my appointment randomly got cancelled with no explanation. I tried to call to see what happened and they conveniently weren't taking phone calls. And this was not the first time I'd had a similar situation here. The first time, I booked the appointment at least two weeks in advance because it was for my birthday. Well apparently the stylist I was booked with quit and they failed to check that her future appointments were rescheduled so I was out of luck. I got in the next day but it was a real let down to not be able to get the haircut for my birthday as I had planned.

The Local is a great place to get your hair did or just hang out with some cool people. Amy cuts my hair, and she does a fantastic job everytime. I first went to her probably 5 years ago and haven't used anyone else since. Reasonable prices. Supporting a local business. You can't go wrong here!