Quick Facts About Envy Nails & Spa
Envy Nails & Spa has both strengths and weaknesses based on the comments provided.
Starting with the strengths, customers appreciated the salon's location in a nice strip mall with decent parking. They also mentioned that they were warmly greeted upon arrival and experienced minimal wait times for their appointments. One customer even mentioned that the nail technician from their first appointment was nice and did a good job, going the extra mile to fix a small issue with the polish. This shows that the salon has a friendly and customer-oriented staff. Additionally, one customer mentioned that the salon had a clean and peaceful ambiance, which adds to the overall experience.
Moving on to the weaknesses, there were several concerns raised by customers. One common complaint was that the services provided during their visit were basic and not up to par compared to other salons they had been to. Some customers mentioned that the manicure and pedicure were rushed, with minimal soaking, foot scrubbing, or lotion application. One customer even mentioned that their feet looked better when they did them at home. Another negative aspect highlighted by a customer was the pain experienced during the nail filing process, indicating a lack of careful handling by the technician.
Price was also a concern mentioned by a few customers, with some feeling that the cost did not match the quality of the services provided. Some customers felt underwhelmed by the overall experience and mentioned that they had been to places that offered more for the same price.
Perhaps one of the most serious concerns raised was the inconsistency in service quality. One customer mentioned that their gel overlays had to be redone at a different salon as they started popping off easily. This raises doubts about the quality and durability of the services provided at Envy Nails & Spa. Another customer recommended trying different technicians as they noticed that some worked harder than others on their clients.
Another significant weakness highlighted by a customer was the rude treatment received by a disrespectful employee. This not only affected the customer's experience but also their likelihood of returning or recommending the salon to others. Word-of-mouth reviews play a crucial role in the success of any service-based business, and such incidents can significantly impact the reputation of Envy Nails & Spa.
Overall, Envy Nails & Spa has some positive aspects such as a convenient location, warm greetings, minimal wait times, and a clean ambiance. However, there are several weaknesses that need to be addressed, including rushed services, inconsistency in quality, pain during the nail filing process, and rude treatment of customers. Improvement in these areas can contribute to creating a more positive and satisfying experience for customers at Envy Nails & Spa.
Best TL Reviews
I've been here twice now. First the positives. The salon is in a nice looking strip mall location with decent parking. I was warmly greeted both times I arrived for my appointments, and the wait time was minimal. The nail tech from my first appointment was nice and did a good job. She was happy to fix a small issue with the polish and she seemed like she wanted me to be pleased with the job she did. When I was unable to get a fill-in appointment with this same nail tech until three weeks later, my nails were still stuck on with no lifting.
As for the negatives, I came in for my second appointment and was told when I walked in that the person I made the appointment with was out, so another woman did my nails. I wasn't thrilled with the service this time though. The manicure and pedicure were among the most basic I've ever had at any salon. Most of the time was spent filing off the gel polish from last time, so I really didn't have much of a soak during the pedicure. The foot scrubbing was very minimal as was any lotion application. Honestly, my feet look better when I use sugar scrub and do them myself in the shower. When she did my nails, it was actually painful since the file got me a few times.
My nails are not uniform in shape and length, so I will file them myself to make them more even, but they're not horrendous. For the cost, I am pretty underwhelmed overall though. I've been to other places where the basic mani and pedi includes more, so while there are some positives here, I'm on the fence about returning. Like another reviewer said, you might need to experiment with different people.
UPDATE: I just had a fill at a different salon. All but two of my gel overlays had to be redone. They basically popped off with minimal effort! Yikes! I wasn't super confident with the last service I had, but again, if you like this location and are happy here, it might be best to try a few different people because I definitely had a better experience the first time.
I came in for a Pedicure with an Appt. The place was clean & peaceful and the techs are very professional. My pedicure was rushed and I had to use my own pummel stone when I got home to scrub my heals. I noticed some techs work harder than others on there clients so try them all until you find the right one. I will go back and try another Nail Tech.
(would give NO stars if possible) SO BEYOND RUDE. As a first time customer, I walked in and politely asked how long it would be a gel manicure.. the disrespectful employee answered “Not today.” after eyeing me. I came in business attire. Regardless - this is NOT the way you treat a potential customer. Will NOT be returning and will make sure that it is known of the rudeness that occurs here. The two customers that were in the shop looked in shock as she answered me so rudely! Please don’t waste your time and money at this place!! Colors weren’t even updated.
Customer service is amazing. Ladies are friendly. Salon is clean with a tranquil ambiance. They have quality products and alot of colors to chose from. I thought the price was a bit expensive. Jenny did a great job with my powder set. I wasn't impressed with my pedicure however. The young lady who did my feet was sweet but did not pay attention to tiny details. My heels needed to be scrubed a bit more to remove the dead skin buildup and my toenails were not polished properly. I would recommend this salon but ensure that you are getting what you want.
Absolutely love going here. My French manicure always comes out so beautiful. They are appointments only which I love no more waiting hours to get my nails done.
Loved the cleanliness and the efficient staff. 2 days later and the polish still looks great! Just regular mani-pedi...
I liked this place because it was quiet and not crowded. The regular costumers there seemed to be personal with the staff which always tells you how great the customer service is. Don't forget you need to make an appointment before showing up no walk-ins at this time!
My experience here was not good at all. At first I thought it would be good because even though I didnt have an appointment, they let me be a walk in and took me right away. I was wrong. They were still open for another hour and a half but the lady who took me was clearly in some kind of rush or racing someone to finish first because I have never in my entire life seen someone do my pedicure in like 15-18 mins. I soaked in the water for a whole 3 minutes. She didnt push back my cuticles, she literally just sat the tool on my nail in the motion but didnt push my cuticle at all,
She ran through all the steps way too fast and when I said something to her, she shrugged it off and laughed. She literally put a dot of clear top coat on it and the color isnt even covering my entire toe, it is missing corners and is an extremely sloppy job. I will NEVER go here again or refer anyone. I have never in my life not tipped someone for their work but today was the first day. I refused to reward her poor effort to make the client look good.
Envy Nails & Spa Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
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