Quick Facts About Tina's Nails
Tina's Nails place seems to have a mix of positive and negative comments, which provide insights into its strengths and weaknesses.
One of the strengths mentioned is the quality of the nail services. Many customers praised the beautiful outcome of their nails, with one commenter stating they have never had more beautiful nails. This suggests that the technicians at Tina's Nails place are skilled in creating aesthetically pleasing nail shapes and applying thin yet durable acrylics. This skill is further emphasized by another customer who commends the gel color nails at Tina's as the best they have ever had in Oxford.
Customer service is another aspect that received positive feedback. Clients were impressed by the accommodating nature of the staff, even when they visited without an appointment and close to closing time. Despite the time constraints, customers felt the staff took their time and did not rush the service. Furthermore, the team was described as lovely, attentive, and good listeners.
Cleanliness and hygiene were also highlighted as strengths. Several reviewers mentioned the use of clean equipment, sterilization after use, and changing gloves with new clients. These practices indicate a commitment to maintaining a clean and sanitary environment, which is crucial in a nail salon.
The availability of additional services, such as pedicures, eyelash dying, and eyebrow services, was appreciated by some customers. They specifically mentioned the great nail art and excellent results for spa pedicures. This indicates that Tina's Nails place offers a variety of services that cater to different customer preferences.
However, there are some weaknesses that emerge from the comments as well. One recurring issue is the language barrier between the staff. While customers appreciate the overall service, they noted that the staff conversed in different languages, creating confusion or difficulty in understanding. This could be seen as a weakness in effective communication and customer satisfaction.
Another weakness mentioned is the inconsistency in nail services. One customer mentioned that their nails were done in a chunky manner and not in the desired shape on two separate occasions. This inconsistency could indicate a lack of attention to detail or training among some technicians at Tina's Nails place.
Customer service and professionalism appear to be inconsistent as well. Some reviewers experienced rude service or felt that they received bad customer service. This includes instances of being given incorrect information regarding waiting times and feeling confronted when expressing dissatisfaction. These negative experiences with customer service could deter potential customers and hurt the salon's reputation.
Cleanliness, although generally mentioned as a strength, was also mentioned as an area for improvement. It was suggested that Tina's Nails place could improve on cleanliness, implying that there might be room for improvement in maintaining a consistently high standard of hygiene.
Lastly, the lack of a well-defined system for walk-ins and reservations was mentioned as an area in need of improvement. Customers expressed a desire for a better system to manage appointments and walk-ins to avoid inconvenience or confusion.
In conclusion, Tina's Nails place has strengths in providing high-quality nail services, accommodating customer needs, and maintaining a clean environment. However, weaknesses can be identified in areas such as communication, consistency in service quality, customer service, and appointment management. These weaknesses should be addressed and improved upon to enhance the overall customer experience and satisfaction at Tina's Nails place.
Best TL Reviews
I have never had more beautiful nails. PERIODT.
Not only have they given me the perfect shape nail shape they’ve done it so the acrylics are thin but durable (unlike other places where the acrylics are very thick and heavy).
This all happened while i walked in without an appointment, and 20 minutes from closing. I felt accommodated and not rushed even though they stayed open 20 minutes past closing.
could not recommend more x
Better place in headington for a Pedicure while seated in a massage chair. Staffs are really nice but talking different language each other. They use clean equipments and sterilise after use, change gloves when they are with new clients. Not highly professional but skilful. I’ll go back again.
Very nice and quick service! The best gel colour nail I’ve ever had in Oxford xx
I had my nails done twice from this place but both times they made it chunky and not even the shape I asked. Customer service here is bad, I don’t know whether it is a language barrier or just plain bad service. Today, I called them to check when is the appropriate time to come in to remove my nails, the lady said come now as its not busy. So i immediately head out on my lunch break, only so she could tell me that waiting time is an hour. When l confronted her she was not nice. I could not understand half thing she said. The only reason I went there was because of the convenience but because of the rude service today wont be going there ever.
I was happy with the overall outcome! Very professional and did my acrylic nails well. I do think they could improve on cleanliness and perhaps a better system for walk ins / reservations. I showed them a picture and I would say they got it mostly right!
It's great. I have been many times to Tina's for both pedicures and manicures over the past 7 years. They are always excellent. I recommend this place.
Also for eyelash dying and eyebrows. They do great nail art. Their regular spa pedicures for beautifully clean feet are the best I have had in Oxford.
I am reading all of these bad reviews and I cannot understand why. I have been to Tina’s nails 2x , first last month and again today and both times I loved the care they had with my nails. Today I was very happy with the outcome of my nails. I would recommend 100%. If you are in a rush please go when is not busy. I usually go around 1-2pm because there isn’t many people there.
Always relaxing and calm. Lovely team. Don't feel rushed. They listen to what you want.
Place Pictures
Tina's Nails Info
Amenities
Accessibility
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Wheelchair-accessible car park
Payments
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Cash only
Today
Opening Hours
| Monday | 09:30 AM - 06:30 PM |
|---|---|
| Thursday | 09:30 AM - 06:30 PM |
| Friday | 09:30 AM - 06:30 PM |
| Sunday | Closed |
| Wednesday | 09:30 AM - 06:30 PM |
| Tuesday | 09:30 AM - 06:30 PM |
| Saturday | 09:30 AM - 06:30 PM |
How to go there
Location
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