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Royal Nails Spa

+1 860-951-3220
1200 Park St, Hartford, CT 06106 United States of America
Open Today: 10:00 AM - 07:00 PM

Quick Facts About Royal Nails Spa

Royal Nails Spa appears to have several strengths and weaknesses based on the comments provided. Let's analyze them in more detail:
Strengths: 1. Skillful and Amazing Nail Artists: Multiple customers praise the nail artists at Royal Nails Spa for their exceptional skills and expertise. This indicates that the salon hires talented professionals who can deliver high-quality nail services.
2. Friendly and Chill Atmosphere: Customers consistently mention the friendly and chill atmosphere at Royal Nails Spa. This creates a welcoming environment where clients can feel comfortable and relaxed during their visit.
3. Competitive Pricing: Some customers highlight the affordability of Royal Nails Spa compared to other salons. This suggests that the salon offers competitive pricing, allowing customers to get their nails done at a reasonable cost.
4. Cleanliness: Several individuals mention that Royal Nails Spa is clean and well-maintained. This is an important factor for customers as they want to feel confident in the hygiene standards of the salon they visit.
5. Dedicated and Knowledgeable Staff: The positive comments about the staff members, such as the owner and specific nail technicians, indicate that they are committed to providing quality service to customers. This dedication can contribute to customer satisfaction and loyalty.
Weaknesses: 1. Inconsistent Experience: One comment mentions that the second visit to Royal Nails Spa was disappointing compared to the first visit. This inconsistency in service quality could be a potential weakness, as clients may become unsure about what to expect during future visits.
2. Lack of Cleanliness Practices: A customer observes that Royal Nails Spa does not use liners in pedi bowls and fails to replace nail files and buffers regularly. Additionally, there is nail dust on manicure tables and an untidy appearance overall. These cleanliness concerns could negatively impact the salon's reputation.
3. Waiting Times: While some customers appreciate the quality of service provided at Royal Nails Spa, they mention that waiting times can be lengthy. This could be seen as a weakness, as customers may prefer prompt service or may choose to go to other salons with shorter wait times.
4. Limited Personalization: While one customer appreciates the nail technician choosing a design for them, others may prefer more personalized options. This could be a weakness for those seeking specific and unique nail designs.
In conclusion, Royal Nails Spa has strengths in terms of skilled nail artists, a friendly atmosphere, competitive pricing, cleanliness, and a dedicated staff. However, the salon faces weaknesses regarding inconsistent experiences, cleanliness practices, waiting times, and limited personalization options. It is important for the salon to address these weaknesses in order to maintain and improve customer satisfaction.


Best TL Reviews

The nail artists here are amazing at thier jobs! Everyone is super kind and chill! I've been getting my nails done for like 20 years! Hamds dow this is my favorite nail salon i have ever found! Absolutely great job with pedicures and with nails, adhesions, etc
First time I went had a great experience, second time the start of it was good but then went down hill. Completely disappointed!! $40 for this smh never again. I coukd have done a better job myself.
Loved it. I let them choose a design because I called last minute and figured if they wanted to do something easy I didn’t care either way. Asked for something cute. Get got a beautiful design and paid half the price I was previously paying for no design at all. Chill atmosphere like your hanging out at your cool sisters house. Extremely satisfied
My best friend's nails where beautiful, the nail tech was funny too he made great convo and it was affordable. 10/10 imma go there for my nails next
Service was good. The technician was nice, friendly! NOT a clean place. They don’t use liners in pedi bowls, same nail file and buffer for everyone and used til it falls apart. NAIL dust on the mani tables, salon in need of MAJOR cleaning, stuff everywhere. They have a cute dog in a kennel (if you’re allergic to dogs)
The ladies are awesome and friendly. Business is always clean.
I love them. You might have to wait but it’s worth it. Great quality and Julie is poppin! So is Raji! All of them are with the nails. The dad/owner has got a great team/family business with dedication to quality service and performance ❤️
Lee lee do great nails..she's a perfectionist..ever since I told her another nail salon messed up my nails..she hasn't messed up once

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Royal Nails Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 07:00 PM
Sunday Closed

How to go there

Location