Quick Facts About Mariam's African Hair Braiding
Strengths:
1. Speed and efficiency: Multiple customers mentioned that their braids were done quickly and that they were able to get in and out of the salon without much waiting time. This indicates that the salon is well-staffed and efficient in providing their services.
2. Neat and pretty braids: Many customers expressed satisfaction with the quality of their braids, stating that they were neat and well-done. This shows that the salon has skilled braiders who can achieve a high-quality finished product.
3. Friendly and helpful staff: Several customers mentioned that the staff at Mariam's African Hair Braiding were friendly, helpful, and provided good customer service. This positive interaction with the staff contributes to a pleasant experience for customers.
4. Good teamwork and leadership: One customer highlighted the teamwork among the braiders and praised the owner, Ms. Miriam, for actively participating in the salon's operations. This indicates that the salon has a strong sense of teamwork and leadership, which can contribute to a positive and efficient work environment.
5. Positive word-of-mouth: Many customers expressed their satisfaction and recommended the salon to others. Positive word-of-mouth is a strong indicator of customer satisfaction and can help attract new customers to the salon.
Weaknesses:
1. High price: One customer mentioned that they were charged almost $200 and did not receive good service. While this is only one comment, it suggests that the salon may have higher prices compared to other similar establishments. This could potentially deter price-sensitive customers from visiting the salon.
2. Miscommunication: One comment mentioned that the customer did not receive the requested hairstyle. This indicates a breakdown in communication between the customer and the braiders. Clear communication is essential in order to meet customer expectations and ensure customer satisfaction.
3. Lack of knowledge or skill: Another comment mentioned that the braiders at the salon did not seem to understand or know how to achieve a short hairstyle. This suggests that there may be a lack of knowledge or skill in certain areas of hairstyling, which could limit the salon's ability to cater to a diverse range of customer preferences.
4. Gender bias: One customer expressed a preference for male hairdressers for braids and twists, citing that they believe male hairdressers are better than female hairdressers. This comment suggests a potential issue with gender bias or stereotyping within the salon. It is important for a business to be inclusive and provide equal opportunities for all genders.
5. Fear of patronizing African businesses: One customer mentioned that they have been disappointed every time they try to support African-owned businesses. This comment suggests a potential perception issue with the salon and a need for effective marketing and communication strategies to attract and retain customers.
Best TL Reviews
When it a business that is charging you almost $200 dollars but than bad service to you. No matter your age, rather your young or old I expect good service but didn't receive it on my first try there. First got charge a lot , second got a hairstyle I didn't asked for, third wanted my hair short I personally don't get why they acted like they don't know what short is is, or act like long hair is short hair. If they couldn't do twisted short than why try lying saying it short, bad service, dumb employees that think their smart by lying instead of telling the truth, just say you can't do that hairstyle. This the main reason why I can't do African females. Every single time I try to support the business I always ended up disappointed. The main reason why I can only let male do my hair in braids and twist styles because their better than females.
Good customer service and nice braids. I love them I will highly recommend they were so friendly and my braids were done so fast and so neat probably the best work I've gotten in a long time.
I was in and out quick the quality of their work is definitely worth the price I been always use them and I get so many compliments on my braids everytime.
I had a great experience the braids were neat and the environment I very clean and the work was super quick I will definitely recommend
I was very satisfied with the service I received I've never been in a shop that big so I was a little scare at first
butt everything went great and I loved my hair
I just got my hair done today best experience ever I really loved this highly recommend
I love my micro twist so neat and pretty and great customer service 10 outta 10
I enjoyed my experience at Mariam’s African Hair Braiding. I arrived at 9 and it was already 6 people ahead of me, but there was enough staff to be on everyone head including mine being #7. I love the teamwork from the braiders. Braiders that are not working helps the braiders that are. Huge shout out to Ms Miriam although she is the owner and all her braiders were working, she still helped out wherever needed. It’s not often the bosses want to get their hands dirty. So to see her help the team was MAJOR.
Good music and good conversation. I will be returning. The braids are so neat and pretty. It was definitely worth it. Thanks braiders for a wonderful experience!!!!!
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Mariam's African Hair Braiding Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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