Quick Facts About Gorgeous Nails
Gorgeous Nails Place is a popular salon with several strengths, including talented nail artists, a welcoming atmosphere, great service, and affordable prices. Many customers have shared positive experiences, praising the skill and creativity of the nail technicians. One customer even described Kelly as the best nail artist ever, highlighting her ability to achieve a unique and fabulous alien outer space design. The positive feedback regarding the nail artistry demonstrates that the salon is capable of delivering high-quality and personalized nail designs.
In addition to the skilled nail artists, customers have also expressed their enjoyment of the shop's decoration and the welcoming staff. The overall atmosphere of Gorgeous Nails Place seems to be inviting and comfortable, creating a pleasant experience for customers. The presence of a friendly and accommodating staff is another strength of the salon, as it contributes to customer satisfaction and a positive overall service.
Another strength of Gorgeous Nails Place is its affordability. Several customers have mentioned that the prices are competitive, making the services offered at the salon accessible to a wide range of individuals. The mention of the volcano spa pedicure as a steal at $47-57 further emphasizes the affordable nature of the services provided.
However, there are also some weaknesses identified by customers that need to be addressed by Gorgeous Nails Place. One recurring complaint is the issue of long wait times. Some customers have had to wait longer than usual, which can be frustrating and inconvenient. However, it is suggested that arriving early in the morning can help avoid these longer wait times. Addressing the issue of wait times and managing customer expectations in terms of wait times could greatly improve the overall experience at the salon.
Another weakness mentioned by customers is inconsistency in service quality. While some customers have had positive experiences, others have encountered issues such as rushed and careless service. One customer's experience of having acrylics removed improperly, resulting in ripped and bleeding natural nails, is particularly concerning. The lack of attention to detail and care during the removal process raises questions about the consistency of service quality and the training of the nail technicians. Addressing this weakness would be crucial to prevent further incidents that may lead to dissatisfaction and potential damage to customers' nails.
In addition to the issues with service quality, there have also been complaints about customer service and handling of customer concerns. One customer describes an incident where they requested a refund for a pedicure that had quickly chipped off. The refusal of the refund and the argumentative behavior of the staff member are indicators of poor customer service and a lack of empathy towards customers' concerns. Improving customer service training and empowering staff to handle customer complaints more effectively would be essential in addressing this weakness.
Lastly, some customers have expressed dissatisfaction with the salon's overall cleanliness and the appearance of the establishment. One customer mentioned that the salon looked old and dirty, which could negatively impact the overall experience and create an unappealing atmosphere. Investing in the maintenance and cleanliness of the salon would greatly improve the overall impression and ensure a more pleasant environment for customers.
In conclusion, Gorgeous Nails Place has several strengths, including talented nail artists, a welcoming atmosphere, great service, and affordable prices. However, there are several weaknesses identified by customers, such as long wait times, inconsistency in service quality, poor customer service, and issues with cleanliness. Addressing these weaknesses would be crucial in improving the overall experience and reputation of the salon. By implementing improvements in these areas, Gorgeous Nails Place can continue to attract and retain satisfied customers.
Best TL Reviews
Get my nails done by Kelly! She’s the best nail artist ever. Christmas season is coming but still, I want an alien outer space look kinda design. So I show her the design that I got from the internet. And she did a very fabulous job. I love it to the moon and back. I also enjoy the decoration that they have in the shop. “Gorgeous nails” has the most welcoming staff and the best service at the best price in town. I strongly recommend it. It is worth a solid 5 stars. ⭐️⭐️⭐️⭐️⭐️
Ps: Try volcano Spa pedicure, not only do they have the whole spa package with a fragrance foot soak, scrub, cream mask, lotion, paraffin wax, and hot stone. They even give u a glass of complimentary wine. And it was only 47-57$. Such a steal!
i went in here yesterday to get my nails done and i wanted cow print nails, i love cow print, and the tech blew me away with her skill. i have never been so pleased with how my nails turned out. i’ve always found things i didn’t like but this time they were perfect. i didn’t catch the techs name but she was great :)
Mai Nugyen took care of me and she was Wonderful!! Mai was so sweet and very attentive!! Mai was understanding in what I wanted done! Great business and I highly recommend!! I don't get Acrylic nails as I am able to grow nicely shaped nails! I love gel polish bcz it keeps my nails strong and looking presentable at all times! Mai was NOT upset that I didn't want Acrylic nails which was different than the previous salons that I had gone too! THANK YOU MAI❤️
Went in for a fill in 3 days ago and had a nice young lady pick my color. Came in today to get two pinkys fixed because the nails completely fell off. Told me it'd be a 20 minute wait, 1 1/2 hour later an older gentlemen did my two pinkys. Was in a rush, couldn't color match it, did not file it into the same shape as the others and told me it'd be $20 to change the colors so the nails matched If he took it off. I'm not a confrontational person so I just smiled and walked out. I'm very disappointed in the service I received. I will now have to walk around with 2 different shades of gold until my next fill in. How embarrassing.
Got told how short my nails are the entire time. At least 20 plus times if I had counted. Had to pay more because she had to take off the polish multiple times because my nails were to short. . Only 5 dollars but still .Then showed my nails to her worker and laughed said I did the best I could do her nails are to short. Took way longer to just get a manicure then a to get a full set put on.
I have been coming here for years and absolutely love this nail salon! They offer affordable services at great prices. The only negative would be sometimes you're asked to wait longer than usual but you can avoid this by coming early in the morning. Highly recommend Gorgeous Nails!
I normally don’t write reviews but I have been going here since High School. The past couple times I have gone they have seemed to be in a rush and careless. At my most recent visit I went in to get my acrylics removed. Normally they soak them first then buff/ drill the rest off. But at this visit she popped them off using an acrylic tip which resulted in my natural nails ripping and bleeding. After that experience I will not be returning. My nails are now incredibly thin and sensitive. I always loved this place but I no longer recommend it.
As a birthday treat, my granddaughter, her mom and I stopped here for acrylic pedicures in January. Total cost with tip was over $125.00. Two hours later my granddaughter removed her socks and the polish came off of several toes. I stopped in the next day and asked for a refund on my granddaughter's pedicure. I showed them pictures. I spoke with young man who offered no assistance & walked away. The tech that worked on my granddaughter stepped to counter and proceeded to argue with me that she couldn't refund my money. She wanted us to bring granddaughter back to shop, they would paint her toe nails and charge me $20 to do that. I said "not going to do this". Again, I was refused a refund and I definitely was not going to pay an additional $20 to fix their mistake. I walked out and will never go back. I live in another state, but have visited here several times. I think the place is looking old, dirty and in need of some customer service training. I will never return and do not recommend.
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Gorgeous Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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