Headquarters Barbershop ceres

+1 209-988-2799

3100 Service Rd #103, Ceres, CA 95307 United States of America

Open Today: Closed

Quick Facts About Headquarters Barbershop ceres

Headquarters Barbershop, located on Ceres Place, seems to have a mix of positive and negative reviews. By analyzing the comments provided, we can evaluate the strengths and weaknesses of this establishment.

One strength that stands out is the excellent customer service provided by Jesus, the barber. In one comment, a customer commended Jesus for his professional and accommodating behavior, even when faced with a mix-up in booking. This demonstrates that Jesus handles such situations calmly and strives to provide a positive experience for his clients. Another customer mentioned feeling like family and highly recommended Jesus, highlighting his ability to make customers feel comfortable and valued.

The quality of the haircuts also seems to be a strength of this barbershop. Many customers praised Jesus for his skill and precision in cutting their hair. One individual even compared his work to that of Jesus himself, implying a high level of satisfaction. Furthermore, a comment from a long-term customer mentioned that both Jesus and his brother Flavio, who works at the shop, have consistently provided excellent service over the years.

The atmosphere of the barbershop is described positively by some customers. One individual mentioned that the place is set up for a younger clientele, with background music and the barbers dressed in street attire. While this may not appeal to everyone, it shows that Headquarters Barbershop caters to a specific demographic and creates a vibrant and relaxed environment for them. This can be seen as a strength in terms of targeting and appealing to their target audience.

Despite these strengths, there are a few weaknesses that have been identified. One comment criticized the barbershop for poor time management, stating that they do not recommend it for this reason. Another person specifically called out the barber Jose for messing up their haircut and not knowing how to blend properly. These comments suggest that there may be inconsistency in the quality and efficiency of the barbers working at Headquarters Barbershop.

Furthermore, there seems to be an issue with the barber Flavio's customer skills. A customer reported that Flavio did not acknowledge their appointment and made them wait for an extended period of time. This lack of professionalism and disregard for the customer's time can be seen as a weakness for the barbershop.

One concerning comment alleges that the barbers at Headquarters Barbershop show hatred towards customers they do not agree with appearances-wise. The customer advises others to avoid the barbershop due to this behavior, stating that "hatred is disgusting." If this accusation is true, it represents a significant weakness for Headquarters Barbershop, as it indicates a discriminatory and intolerant atmosphere that would be detrimental to their reputation.

Lastly, a comment brings attention to the issue of unreliability and poor customer service. The individual scheduled an appointment online but the barber, "Juice," did not show up. Additionally, the barbers present at the time did not want to take their son as a client, leading to a 1.5-hour wait. This lack of punctuality and unwillingness to accommodate the customer's needs highlights an issue with customer service and reliability.

In conclusion, Headquarters Barbershop on Ceres Place has several strengths, including excellent customer service from Jesus, skilled haircuts, and a positive atmosphere for their target audience. However, there are weaknesses in terms of time management, inconsistent quality of service, poor customer skills from some barbers, allegations of discrimination, and unreliability. It is important for the management to address these weaknesses and strive for improvement in order to maintain a positive reputation and retain customers.

Best TL Reviews

I take back my one star review! Jesus, jay jay and the team were awesome even after I was being rude, there was a mix up with book times due to the system and having a new barber. Jesus called me and explained what was happening. He’s customer service was immaculate. They took care of me and the hair cut from jay jay was like Jesus did it himself. I want to apologize to the team there. Keep up the great work!

The whole barber place is bad and time management is not there. Do not recommend. Also don’t get Jose as a barber, he messed me up my haircut and doesn’t even know how to blend.

Jesus is the best barber hands down, always comes through with his appointments, very professional and makes you feel like family, had to get an emergency haircut early in the morning and he came in a bit early To accommodate my needs, I highly recommend headquarters barbershop to everyone and especially Jesus ???????? They will not disappoint ????????

Great experience. The place is set up for the younger man, with the background music and all and the two young men working on the day I was there were dressed in street attire, no smocks. But, I was treated to a very good haircut and treated with respect and politeness from both of the young men. Jesus was my Barber and I have spoken to several of my friends and family about the establishment and given all my recommendation. Even though I didn't care for the music, this old man will return to" Headquarters Barbershop " for my next haircut. Great job Guys!

Been going to jesus for a long time now and his brother they were first barbershop to actually go into i’ve been going with his jesus since a kid and same thing with his brother flavio 10/10 would recommend-Axel

Flavio did not acknowledge he had n appointment at 9:35am we waited for 15 min went to ask him how much longer would it take for him to be done with the haircut he was doing he said he just started it was 9:55am by this time he said “my bad” low customer skills. Definitely do NOT recommend him.

This place will cut your hair if they like you but if they don't agree with your appearance they make it very well known. Do yourself a favor and avoid at all costs, there are plenty of other places to get a haircut without hatred. Hair is hair, but hatred is disgusting.

Unreliable/poor customer service.

Scheduled appointment online, barber "Juice" didn't show up. The barbers that were there didn't want to do my son's hair, made him wait 1.5 hrs for "the next guy thats available" telling him "it will be a few more minutes"

Not going back, not worth the wait.