L&T Nailz

+1 910-479-1910

4520 Fayetteville Rd, Raeford, NC 28376 United States of America

Open Today: -

Quick Facts About L&T Nailz

L&T Nailz Place is a nail salon with a mix of positive and negative reviews. In order to understand the strengths and weaknesses of the salon, let's analyze the comments provided.

Starting with the positive comments, Kathy received praise for her meticulousness and skill in both pedicures and manicures. A customer expressed their desire to return due to the amazing massage they received from Kathy. This indicates that the salon has at least one highly skilled and attentive staff member.

Another positive comment highlights a satisfied customer who initially came to L&T Nailz Place due to a friend's recommendation. This suggests that the salon has a good word-of-mouth reputation, which is an important strength indicating customer satisfaction.

On the other hand, the negative comments point out a variety of weaknesses. One customer complained about the poor quality of acrylic nails, mentioning that they were applied too quickly, resulting in glue on their skin. Additionally, the thick and unappealing appearance of the nails was not satisfactory. This highlights a lack of attention to detail and a rush in service.

Another customer complained about the short-lasting nature of their niece's nail polish and the terrible treatment they received when requesting a fix. The employees were reportedly rude, used inappropriate language, and showed a lack of customer service skills. This indicates a failure in creating a welcoming and friendly atmosphere in the salon.

Furthermore, a customer shared a negative experience related to their upcoming wedding. The nail technician left polish on the customer's skin and caused bleeding while attempting to clean it up. The customer also mentioned uneven and clumpy nails with rhinestones that fell off after an hour. This showcases a lack of professionalism and expertise on the part of the technician.

Another reviewer expressed dissatisfaction with the overall job and the rudeness of the nail technician. The customer claimed that the nails were horrendous, uneven, and of poor quality. This suggests inconsistent skill levels among the staff and a lack of attention to customer satisfaction.

To summarize, L&T Nailz Place has a few strengths, such as positive word-of-mouth recommendations and skilled individuals like Kathy who provide excellent service. However, the salon has several weaknesses, including a lack of attention to detail, inconsistent quality and professionalism, and a negative and disrespectful environment with poor customer service skills. These weaknesses can harm the reputation of the salon and should be addressed to improve customer satisfaction and increase positive reviews.

Best TL Reviews

Kathy was so amazing! She took her time with my pedicure and manicure and her massage was absolutely amazing! I can't wait to go back!

I came here because a friend recommended it to me. This is the worst acrylic nail set I have ever gotten. The lady that did my nails did them too fast and I have glue on my skin around my nails from her rushing. My nails are super thick too, she didn’t speak to me the whole time except when I had to wash my hands. When I asked if she could change the channel so I could watch something better than boring taxes she sighed very loudly and said no you can watch that tv over there. The place is old, and not very modern at all. Overall, bad place to get your nails done.

This is the worst nail salon I have ever been to in my life. I took my 4 year niece to get her nails and toes painted the previous day and the polish began to peel off (before 24 hrs) so I called them and informed them and the guy told me to come and they would fix it. I brought her back in as I was told and informed them that I called and they said wait 10 mins. A guy came and took her polish off and got up and walked away, I asked him was he gonna repaint them and he said no. So I asked the lady that sits near the door what was going on because I paid for this service and it didn’t last and he just took all of the polish off. Long story short they began to talk about my niece and I ,calling us out of our name in front of everyone in the shop, the guy who initially did her nails said it wasn’t his problem as he proceeded to do someone else’s pedicure ( this was gel polish and it did not even last 24 hrs). The guy who took the color off kept coming to the table where she was getting her nails redone and fussing around us. This is not a environment friendly salon, all of their nails polishes( including gel) is terrible. The workers here are rude with no manners, or any customer service what so ever. I usually don’t write reviews but this experience was the worst…. I don’t recommend getting any kind of service done here.

BAD EXPERIENCE, I wanted to have beautiful nails for my wedding in 2 days.. left so much leftover polish on my skin, when I asked her to clean up mess, she made me bleed by jamming dremel under skin nailbed. And is super uneven clumpy looking, polish did not even go up to nail bed(they look grown out). And the rhinestones they promised don't come off due to using super glue.. CAME OFF WITHIN AN HOUR.. I want refund or someone else to fix them... fiance did not approve, said they were ugly and joked he would not want to put ring on these messed up nails.. :(

Toes are beautiful and did good job massaging and painting simple gel, nice and smooth looking.

I do not normally leave reviews but this is bad..Will be calling and going first thing in morning to speak to manager to fix or have refund so I can go somewhere else!!!

First time there and omg I will definitely be going back???????? I love my nails so much

I love them I come every two to three weeks. Gel polish last doesn’t come off don’t chip. They always take there time I have been coming here since March 2018

Horrible job on my nails. I had bubbles all over my nails because the acrylic wasn't put on properly. I initially thought it was the clear polish so I took it off & still had bubbles. I went back the next day to show them. All the girl did was file them & put a clear gel top coat. She told me the guy just forgot to put on the gel top coat but the thing is I DIDN'T have a gel top coat the day prior. I had regular polish. So now I have shiny bubble filled nails. They also started lifting after 2 days. The pic is from immediately after I walked out the shop.

My nails look so horrendous, uneven, and wonky on top of that the person who did them was so unbelievably rude my 5 year old cousin could do better