Lavender Nails & Spa

+1 410-796-2018

6060 Marshalee Dr #105, Elkridge, MD 21075 United States of America

Open Today: -

Quick Facts About Lavender Nails & Spa

Lavender Nails & Spa has received mostly positive feedback from customers, highlighting their strengths. Some of these strengths include:

1. Skilled and Friendly Staff: Many customers praised the staff at Lavender Nails & Spa for their skills in nail sculpting, nail art, and pedicures. They found the staff members accommodating, courteous, and friendly. This indicates that the staff is capable of providing excellent customer service.

2. Clean and Comfortable Salon: Several customers mentioned that the salon is clean and comfortable. This demonstrates that Lavender Nails & Spa prioritizes hygiene and creates a pleasant environment for their customers.

3. Customer Service: Customers appreciated the top-notch customer service they received at Lavender Nails & Spa. They mentioned that the staff was polite and accommodating, making them feel welcome and valued. This is indicative of a strong focus on customer satisfaction.

4. Nail Services: Customers expressed satisfaction with the quality of nail services provided at Lavender Nails & Spa. They mentioned receiving services such as dip powder manicures and gel dip manicures, which they found to be long-lasting and visually stunning. This suggests that the salon offers a wide range of nail services and delivers high-quality results.

5. Referrals: The fact that customers have already referred people to Lavender Nails & Spa indicates their level of satisfaction with the salon. This suggests that the salon consistently provides an excellent overall experience, leading customers to recommend it to others.

However, there are also a few weaknesses that have been highlighted by some customers. These weaknesses include:

1. Inconsistent Service: One customer mentioned having a negative experience with a specific technician named Tiffany. They stated that Tiffany's service was unprofessional and that it ruined the overall experience for them. This suggests that there may be inconsistencies in the quality of service provided by different staff members.

2. Gel Nail Polish Peeling: One customer reported that their gel nail polish peeled off after only two days. Although the salon offered to redo the nails, the customer had not taken up the offer yet. This indicates that there may be an issue with the longevity of gel nail polish applied at Lavender Nails & Spa.

3. Lack of Consultation and Nail Art Expertise: A customer expressed dissatisfaction with the staff's lack of expertise in providing nail art suggestions and coordinating nail colors between the hands and feet. They also described the staff as ill-mannered and not providing proper consultation services. This suggests that some staff members may not possess the necessary knowledge or skills in these areas.

In conclusion, Lavender Nails & Spa has several strengths, including skilled and friendly staff, a clean and comfortable salon environment, and a focus on customer service. However, there are some weaknesses, such as inconsistent service, issues with the longevity of gel nail polish, and a lack of expertise in providing nail art suggestions and color coordination. By addressing these weaknesses, Lavender Nails & Spa can further enhance their overall customer experience and reputation.

Best TL Reviews

Jessica is absolutely amazing. She did my dip effortlessly. Customer service is top notch and the place is so clean. She was able to do the design I wanted without having to switch to gel which made me sooo happy! Already scheduled to come back in 3 weeks! Below is what I asked for and what I got.

Please DO NOT GO TO TIFFANY FOR DIP!!! I have been many times and it was my first time going to her. Her service ruined it for the whole spa for me. She continued to grabbed my hands, was not professional nor did my nails look any better, said thank you then realized she didn’t put any oil or lotion on my hands. My question to her do you think you did a good job, a 50.00 job and she said, “sorry”. Im done with Lavender Nail & Spa!

Love Lily and her staff! Even with increases due to the impact of COVID on supply chain, they continue to deliver excellent service. Yes, they're mine with a powder dip overlay. Holiday Ready!

My nails are beautiful and last 3-4 weeks with a Gel Dip Manicure. Eileen put a pink/white ombré on my nails that looked absolutely stunning. It looks almost like a French manicure with a blurred line between the white and pink. Loved the look as many many people did.

The staff is friendly and skilled in the art of Nail Sculpting, Nail Art, and pedicures. The salon is comfortable and clean. The staff members are accommodating and courteous; pricing is reasonable.

I have already referred 2 people to this salon. Excellent overall experience over and over again!

Thank you!

I really like this place a lot. Everyone was very nice, polite, and friendly. I was able to walk-in on a weekday and was seen right away. Hannah did my French gel manicure and a regular pedicure. Honestly she did a perfect job - she listened to exactly what I wanted in terms of the the shade, length, and shape of my nails (this has not always the case in my experience at other nail salons). Her work is very good quality - no bumps or ridges. She was efficient and friendly. I'll definitely be back!

They were super accommodating for me and my 5 year old granddaughter. They were able to get us in as walk ins however I was disappointed that my gel nail polish peeled off after 2 days. They offered me to return and have redone but I haven't made it back yet.

Stopped in this morning to treat myself for my birthday. I didn't have an appointment but it wasn't too long till I was taken to a station by an employee. I'm a virgin to powder dip nails but wanted to give it a try. I know nothing about the procedure and my technician barely said a word to me the entire time. ????????‍♀️ While she was grinding/filing my cuticles it was very sensitive and they are since very sore and swollen...it looks really nice and I'm hoping it lasts a long time.

Would have given less than 1 star. Horrible service. Please do not visit if you want nail art or if your are getting your nails done for a function. Do not provide proper suggestion for nail color or know to coordinate nail color between leg and hand. The staff is ill mannered and provide no real consultation service