Quick Facts About Theultimatehaircuts
Strengths:
1. Professionalism: The salon has a friendly and welcoming staff who make customers feel comfortable and valued. They listen to customer's wishes and provide recommendations based on their professional expertise.
2. Expertise in curly hair: Many customers with curly hair express satisfaction with the salon's ability to effectively cut and manage their curls. This suggests that the stylists have expertise in working with different hair types and textures.
3. Long-standing establishment: The salon has been in business for many years, indicating that they have built a good reputation and have a loyal customer base. This suggests that they have consistently provided quality haircuts and services.
4. Family-friendly atmosphere: The salon is described as having a nice family vibe, which creates a comfortable environment for customers, including children. The stylist's ability to work well with kids is also mentioned as a positive aspect of the salon.
5. Flexibility in scheduling: The salon is recommended to make appointments due to their busyness, which suggests that they value their customers' time and try to accommodate their needs. This shows that they have a system in place to manage appointments efficiently.
Weaknesses:
1. Inconsistent service quality: Some customers complain about receiving a subpar haircut, mentioning issues such as uneven haircuts, missing hair, and dissatisfaction with the final result. This indicates that there may be a lack of consistency in the quality of service provided by the various stylists at the salon.
2. Remodeling issues: One customer mentions that the salon was going through a remodeling process, resulting in a chaotic and messy environment. This suggests a lack of attention to cleanliness and organization, which can impact the overall customer experience.
3. Lack of communication: One customer specifically mentions that their desired haircut was not properly communicated or executed by the stylist. This indicates a potential weakness in the salon's communication skills and the ability to meet customer expectations.
4. Equipment cleanliness: A customer mentions that they noticed the stylist's equipment was not properly cleaned. This raises concerns about the salon's adherence to hygiene and sanitation standards, which can be off-putting for customers.
5. Unexpected hair loss: One customer expresses dissatisfaction with the amount of hair cut, stating that it was much more than expected. This suggests a lack of clarity and agreement between the customer and stylist, emphasizing the importance of effective communication and understanding of customer preferences.
In summary, Theultimatehaircuts place has strengths such as professionalism, expertise in curly hair, a long-standing establishment, a family-friendly atmosphere, and flexibility in scheduling. However, they also have weaknesses including inconsistent service quality, issues with remodeling and cleanliness, lack of communication, equipment cleanliness, and unexpected hair loss. These weaknesses should be addressed to improve the overall customer experience and satisfaction at the salon.
Best TL Reviews
The old lady in the first chair to the right totally ignored the way I wanted my haircut. When I told her please don't cut anymore she said she had to straighten it out and she left a void in the middle on top of my head. Never going to her again. I think she was upset because I didn't make an appointment. My hair dresser has been on vacation. But I'll never go back there again
This place is awesome!!! I have curly hair and it is the only place that I go to to get me hair cut, that is because they are the only ones who can get it right. I can honestly say I have never had a bad haircut from here. Noemi is my go to, very friendly and knowledgeable. I also bring my daughter here. I highly recommend this place.
I was nervous coming here since I’ve only ever gone to one spot but I was in need of a haircut. I have thick curly hair so it’s hard finding a hair stylist who knows how to manage that. But I went in for a cut and layers and they did an amazing job!
I made an appointment for myself and my two kids, this lady Naomi cut our hair... well first off they are remodeling the place so it looked like it was hit by a tornado, secondly I noticed her equipment was everywhere and not cleaned right. I figured this place has a five stars so I decided to stay and proceeded with our haircuts. Long story short she left all three of us with uneven hair and my little one is not lined up right and missing parts of the fade where his hair should of been cut clean. My hair was layered with left the right side about an inch shorter than the left. Very dissatisfied and never coming back. By the way she took about 3 inches from my hair which I did not expect.
Friendly staff
Welcoming
Just a nice family vibe.
I grew up in Southrdige and the Salon has been here since I was a kid. I have got my perms done by Naomi and she is amazing. People always think it's my natural curls but its actually a perm. I also bring my boys here for haircuts with Jose. He is awesome with kids.
Also I would book appt. Because they do get busy. Overall give them a try.
Janet made me feel like a million bucks after growing my hair down past my eyeballs because of the COVID-19 stay at home restrictions. Thanks Janet! I appreciate your methodical and detail oriented approach to making people look fly.
I have been without a hairdresser for many years since my hairdresser moved to Las Vegas. I'm very picky and could never find one to my liking. Then one day, Lou was heaven sent. She listened to my wishes and gave me the transformation I was looking for. She is very patient and listens yo what you ask for along with giving her profesio690nal recomendation. We were able to compromise to which I am extremely grateful because she knows her stuff and my hair did not get damaged. I feel very satisfied and have regained confidence in my appearance. She will be my hairdresser for as long as she will have me. My mom is very picky and I was pleasantly surprised that she loved her hair and also will be using Lou from now on. She's not only a great hairdresser but a wonderful person and humanitarian. She will not disappoint,
Cool place in a tiny strip mall. The stylists were great and all the clients seem happy. They do both men's and women's hair. I was very happy with my haircut.
Place Pictures
Theultimatehaircuts Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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NFC mobile payments