Five Towns Hand Car Wash

+1 516-239-6899

530 Rockaway Turnpike, Lawrence, NY 11559 United States of America

Open Today: -

Quick Facts About Five Towns Hand Car Wash

Five Towns Hand Car Wash place has several strengths and weaknesses based on the comments provided.

Strengths: 1. Competitive prices: Customers appreciate the affordability of the hand wash services compared to other alternatives in the area. 2. Excellent customer service: Many customers mention the helpfulness and friendliness of the staff, particularly Terry and Hayro, who are praised for their management and teamwork skills. 3. Trustworthy and reliable: One customer has been using the car wash for over 20 years and trusts them with all their cars, highlighting the consistency and quality of their work. 4. Flexibility: The car wash is willing to accommodate customer requests and rectify any issues that may arise, such as taking off rust water stains or re-vacuuming the car. 5. Loyalty and respect for employees: The new owners are commended for treating their employees with respect, which is believed to reflect in the quality of the work done.

Weaknesses: 1. Missed spots: One customer mentions that the car wash missed some spots on the windows, indicating a potential inconsistency in the quality of their cleaning services. 2. Lack of attention to detail: Another customer complains that the car wash did not properly vacuum under the driver's seat, suggesting a lack of thoroughness in their cleaning process. 3. Poor customer service: A dissatisfied customer recounts an encounter with the owner, who displayed a nasty attitude and argued with them instead of addressing their concerns in a professional manner. 4. Inconsistent cleaning quality: One customer expresses disappointment with the cleaning job, stating that the car wash failed to clean the third row of the car, even though they had paid for a premium wash package. 5. High prices and changes in services: One customer is dissatisfied with the increase in prices, particularly the $70 charge for a car wash, and mentions the removal of certain services from their chosen package without prior notice.

In conclusion, Five Towns Hand Car Wash place has strengths in terms of affordable prices, good customer service, trustworthiness, customer loyalty, and flexibility. However, weaknesses include inconsistent cleaning quality, missed spots, lack of attention to detail, poor customer service by the owner, and changes in services without proper communication. These factors should be considered by potential customers when evaluating the overall strengths and weaknesses of this car wash place.

Best TL Reviews

One of the best Services and prices around for a HAND WASH. came here to get a premium wash just to try it out. it came out fantastic. I had some rust water that dripped in the trunk area and I pointed it out that it didnt came off in the wash, but one of the guys named “terry” helped me out and he took it off for me. sometimes all you gotta do is ask politely. price was really cheap compared to other hand washes. the only reason for them to miss a star from me is They missed some spots from the window front and back. Ill

Give it a try again next time and update. but so far believe it that this place is worth it. coming back for next update.

I’ve been using Five Towns Car Wash for over 20 years. This car wash is simply the best. They always get the job done right and I trust them with all of my cars. It’s also good to see that the new owners, John and Mario treat their employees with respect. Such loyalty goes a long way in this type of business and it shows in the quality work they do. Terry and Hayro are great managers with teamwork throughout. Thanks for everything and happy holidays ahead!

I just had my car was he'd there today 2/3/2023. I paid $41.89 for the platinum wash. I specific asked the guy make sure to vacuum under the driver's seat. I got my car back and it look like they did not vacuum at all. I took my car back and asked if they could vacuum and they did it with no problem. The owner pulls up and gets out o car with another dissatisfied customer and directed the guys to go over her car. The owner came over to me and with a nasty attitude and told me they have been vacuuming my car for 10 minutes and he us loosing money and he can't allow them to do that. And if I wanted a vacuum under I should pay for the $59 wash. I asked he is shouting at me...I asked him if he was against dissatisfied customers...I proceeded to tell him I paid for a vacuum that I did not get. That is why they spent 10 minutes more to vacuum my car. He stood out there shouting at me and arguing about how he is loosing money. I proceeded to tell him that he is advising a service and people are paying for a service that he is not completing. So he basically want me to take whatever service he gives and be happy with it and don't expect anything more. But he can bring back a white lady and make sure her car is done correctly. I don't understand why men like this stay in business. Please guys find a carwash that knows how to treat their customers.

Terrible service Terrible job cleaning don’t clean 3rd row even when you pay for Super wash & when you ask why car is Not Clean properly?? Staff just doesn’t care!! I was surprised I’ve to this place many times. Has become RIPP OFF $38 & they do a TERRIBLE JOB

DO NOT WASTE YOUR $$$

The best *hand car wash* place. Been a long time customer. Love the results each time Iwash my cars. Cant wait for their new upcoming package!

2023 update**

New package available on the platinum wash. Worth the result and the price.

The best around , in five town. Staff is super humble helpful and go the extra mile. The owners are amazing and very appreciative and approachable. Thank you.

Very popular hand car wash place. This car wash has hardworking staff that do their best to make sure your hard comes out clean. it had different packages depending on the need of your car. It is worth visiting and trying them out. I believe it is worth the money.

I’ve always get my car cleaned at this car wash for years! Their service has always been great and their price was good for me for an hour of cleaning my car. I went to get my car cleaned today and just like everywhere the prices has changed which is understandable. But 70$ just to clean a car! That’s ridiculous. I changed my mind and went to the price for the one that’s 32.95. The lady at the counter she wasn’t to happy when I was telling them to hold on and clean the car while I change my package. The guy that works outside he kept trying to push me to pay 10.00 extra just to shine the leather seats. Before that was included in my package but like I said they changed it. I will be looking for another car wash cause this right here isn’t happening. 70$ just for a wash and the last time they had to redo it because they didn’t do it right and there was still dirt in the car. If I’m paying so much money Atleast do the dam job right. The big manager had to come and tell them to redo it cause it wasn’t done right. Do yourself a favor find another car wash.