Tu Nails

+1 763-795-9003

1450 109th Ave NE #110, Minneapolis, MN 55449 United States of America

Open Today: -

Quick Facts About Tu Nails

Tu Nails Place, based on the comments provided, exhibits several strengths and weaknesses. These can be analyzed to provide a comprehensive understanding of the salon.

One of the most notable strengths of Tu Nails Place is the excellent customer service and friendly environment. Multiple reviewers mentioned that the staff and the owner, Mike, were welcoming and caring towards their customers. The mention of the salon being more like a family environment implies a sense of familiarity and comfort for the customers. This positive environment creates an enjoyable atmosphere for customers to relax and enjoy their services. Additionally, the complimentary mimosa offered to customers further adds to the overall positive experience.

Cleanliness appears to be a significant strength of Tu Nails Place. Several comments mention the cleanliness being at 100%, which is crucial for a salon to maintain. In the context of nail salons, hygiene plays a pivotal role in ensuring the safety and well-being of customers. The consistent mention of cleanliness supports the notion that Tu Nails Place excels in this aspect, creating a hygienic setting for customers.

Professionalism is another strength highlighted by those who received services at Tu Nails Place. The attention to detail and the care given to customers is commendable. Reviewers mentioned the technicians' professionalism in accurately understanding their preferences and catering to their needs. This level of professionalism contributes to a positive experience and enhances customer satisfaction.

Tu Nails Place also offers a wide range of treatments and color options, which is another strength of the salon. The availability of various treatments allows customers to choose and customize their experience. Additionally, the brand new and comfortable pedicure chairs were appreciated by customers, and the inclusion of a massage for legs, hands, arms, and shoulders during the pedicure was regarded as fantastic. These additional services provide a luxurious touch and enhance customer satisfaction.

On the other hand, there are a few weaknesses that should be considered. One recurring issue highlighted by a comment is the increase in prices. While prices are subjective and can vary based on location and competition, the mention of increased prices could be a potential concern for some customers. It is important for businesses to strike a balance between providing quality services and maintaining competitive prices to ensure customer satisfaction.

Another weakness mentioned in a comment is the staff's attitude regarding tipping. Although tipping is a customary practice in the service industry, it is not an obligation. It is noted that the staff at Tu Nails Place became upset when the customer did not have cash for a tip. This reaction can create an uncomfortable environment for customers and may leave them feeling obligated to tip, even if they were not planning to. Maintaining professionalism and understanding towards customers' preferences is crucial to providing exceptional customer service.

Furthermore, one comment mentioned issues with the shaping of the acrylic nails. The lack of filing resulted in the nails being shaped oddly, indicating a potential weakness in the attention to detail or skill of some technicians. Consistency in service quality is essential to maintain customer satisfaction and loyalty.

In conclusion, Tu Nails Place exhibits strengths in providing a friendly and caring environment, maintaining cleanliness, offering a range of treatments and color options, and demonstrating professionalism. These strengths contribute to a positive experience for customers. However, potential weaknesses lie in increased prices, staff attitude towards tipping, and inconsistencies in service quality. Addressing these weaknesses could further enhance the overall customer experience at Tu Nails Place.

Best TL Reviews

These nails were so cute! Mandy did a great job. The environment is always friendly at Tu Nails and you can tell the manager, Mike really cares for his customers. I definitely recommend coming here.

I have been going to this shop for over 20 years (Back when they were by the old now gone Rainbow).

I have always loved the staff (Mike is a great owner) I've always had a good experience with even different girls .

I believe the main thing to receiving a good experience ( Quality of cleanliness is and always has been 100% ) but "communication" is key as with any service, If you ask for a certain thing and during your time you see it not being met...tell your technician and most likely one of you may have not been clear or understood. TU Nails has always made things right, and the staff is more of a family environment than others that I fully recommend this place.

Best place for a pedicure! The chairs are brand new and so comfortable! The pedicure room is in the back, nice and secluded. The massage they do on your legs during pedicure is fantastic. They even do your hands arms and shoulders a bit! The owner is very friendly and will remember your name! They offered me and my friends a complimentary mimosa! Many different types of treatments and a wide range of color options. Amazing service.

It was a good experience, I haven’t been there in a few years. Prices definitely have went up. Also the staff get mad when you do not have cash for a tip. I understand in a way, but the attitude they get is so unprofessional. They literally said ‘can you take from ATM’ — No. I will tip you on my card when I pay. It’s not a absolute thing to tip. It’s a nice thing to do, but with the attitudes it made me feel uncomfortable as if the tip wasn’t good enough.

But all in all - it’s a decent place. Nothing bad and nothing great. $65 for a pedicure NOT gel. And $10 tip. $75 for a generic pedicure ????

Yesterday was my first time going there. I had heard some things about it but I was a little hesitant since it was my first time. However, they made me feel like family, and my pedicure and gel manicure turned out fantastic! I have a lot of pain in my feet from RA, and my professional person was very good at being careful not to hurt my feet more than they already did. She also massaged my legs and when she came to my knees, she noticed that I was missing a kneecap in the left knee. She also noted that my right kneecap was up to high on my leg and asked me if it was painful. I told her yes it was and she massaged very carefully, my knees. What a joy! I am definitely going to go every two weeks for a gel manicure and once a month for a pedicure. The girl I had was named Amy and I am going to specifically ask for her from now on. She knows what bad shape I'm in lol.

Very friendly environment and the person who did my nails was so friendly Im definitely coming back ????

15/10 RECOMMEND!!! ????✨ Loved the environment as soon as I walked in as it was my first time! Very friendly, open, and a family environment! Katrina did my nails, and she was so gentle and kind while getting them done! Especially with my sprained hand, and I didn’t even have to say anything about it! She pays attention to details which I love and says a lot about her! Mike was always making everyone laugh, and made sure to have great music on! To top off the wonderful experience there, they offered me beverages, including a mimosa, which I enjoyed thoroughly! Definitely a place to not only get great experience with, but receive great nails along with it! Definitely coming back! ????❤️

I came in with a large crowd (wedding party) and they were really busy so I take that into consideration. I went just for 4 acrylic nails to be replaced with gel. I wanted hombre but she said she couldn’t match my current nails so I just went for full white. Usually they file them a lot but she didn’t so they’re shaped really weird.