Quick Facts About 4B Kutz
4B Kutz is a barbershop that receives mixed reviews from customers. While some customers highly recommend the barbershop and praise specific barbers for their skills and customer service, others express their dissatisfaction with the quality of the haircuts, pricing, and unprofessional behavior of the staff. In order to analyze the strengths and weaknesses of 4B Kutz, let's examine the provided comments in more detail.
Starting with the positive comments, one customer expresses their satisfaction with the quick and cost-efficient haircuts they received for their three boys on Christmas Eve. This indicates that 4B Kutz is capable of efficiently providing services, especially during busy times, which can be considered a strength. The customer also states that they will be returning, suggesting that they had a positive overall experience.
Another customer specifically mentions barber Dominique as the best barber in the area, recommending 4B Kutz for their skill in design and edge-up. This demonstrates that the barbers at 4B Kutz have the expertise to create intricate and visually appealing hairstyles. The fact that the customer has been taking their son to the barbershop for years implies a level of trust and satisfaction with the services provided, indicating that the barbershop has built a loyal customer base.
Another customer praises barber KayCe for his punctuality, attention to detail, and sense of humor. This suggests that the barbers at 4B Kutz are personable and create a comfortable and enjoyable atmosphere for their customers. The customer also mentions receiving one of the best haircuts they've had in years, indicating the barbers' high level of skill.
Moving on to the negative comments, one customer criticizes the roughness of their haircut by a barber named Alonzo. They also mention being cut by the clippers and the lack of transparency regarding the cost of the haircut. This highlights a weakness in communication and attention to detail by the barbers at 4B Kutz. Customers should feel comfortable during their haircuts and be informed about the pricing before the service is rendered.
Another dissatisfied customer shares their disappointment in the pricing inconsistency of the barbershop. They mention an increase from $20 to $40 for a taper haircut and declare that they will not be returning. The lack of consistent pricing can lead to customer dissatisfaction and a sense of unfairness, which can negatively impact the reputation of 4B Kutz.
One customer recounts a negative experience where they were not greeted upon entry, had to wait for an extended period, and felt disrespected as other customers were allowed to cut in front of them. They also mention witnessing unprofessional behavior from the barbers, who were watching a basketball game instead of attending to customers. This highlights a lack of customer service and professionalism within the barbershop, which can greatly impact the overall customer experience.
Lastly, a customer praises barber KC for his ability to cut female hair in a way that avoids a masculine appearance. They also mention his attentiveness and ability to understand their haircut preferences. This implies that 4B Kutz has barbers who are skilled in catering to a diverse range of customers, including those with specific requests or unique hair types.
In conclusion, 4B Kutz barbershop displays strengths in efficient service, skilled barbering, and creating a sense of loyalty among customers. However, there are also weaknesses in communication, pricing consistency, customer service, and professionalism that need to be addressed in order to provide a consistently positive experience for all customers.
Best TL Reviews
I went and got a haircut today by a gentlemen named alonzo and not only was it super rough but where he lined me up he cut me with the clippers and didn’t say how much the cut was gonna cost and charged 45$ for a quick 15 minute cut
Did a walking in on Christmas eve. They got my 3 boy's cut quickly and cost efficient. I will be going back. Love the cuts
Dominique is the best barber in RVA and my son has been getting his hair cut by him since he was one. Definitely recommend for awesome design and edge up.
KayCe is one of the best barbers in Richmond. He is punctual, very detailed and very hilarious. He gave me one of the best haircut I've had in years. He will be my permanent barber going forward. I highly recommend him!!!
4B Kutz is a place where you feel like family. I've been taking my son and I for years. The only reason I am no longer there is because of the untimely death of my barber. That's how much they make you feel like family. All of the barbers are skilled and friendly.
Decent cut at best. Last time I took my son for a taper was $20 a few months ago. Today it was $40 will not be returning. Yesterdays price is not today'price.
Walked in, wasn’t greeted, no welcome or anything…..Waited for about an hour, and they had audacity to let other people cut in front of me. They only respect and speak to their regulars….and here’s the funny part….while I was waiting…3-4 other barbers came and sat and watched the freaking NCAA tournament right beside me. Very unprofessional…..
Barber KC can cut a females hair, without it looking masculine. I've gotten compliments on the soft taper with the defined lines. He blends my hair very well into the cut. He listens, while some barbers will cut as they see fit. Now I can sit in his chair and he knows exactly how to cut my cut and trim my hair without me having to say much. Definitely my go to Barber.
4B Kutz Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 09:00 AM - 08:00 PM |
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