Bella Nail's & Spa

+1 803-356-2660

851 Hwy 378 W, #101, Lexington, SC 29072 United States of America

Open Today: Closed

Quick Facts About Bella Nail's & Spa

Bella Nail's & Spa place has received a mix of positive and negative comments from customers. In order to evaluate their strengths and weaknesses, let's analyze the feedback provided.

One of the strengths mentioned by a customer is the skill of Maggie, who consistently delivers satisfactory results and ensures that the customer is happy with their nails. This indicates that there are capable nail technicians employed at Bella Nail's & Spa who have the ability to meet customer expectations.

Another positive aspect mentioned by a customer is the friendliness of the staff. It is stated that the staff was nice and accommodating, creating a pleasant atmosphere for the customers. This suggests that the customer service aspect of the salon is a strength, as the staff made the customers feel welcomed and valued.

Additionally, the availability of walk-in appointments is mentioned as a strength. This implies that Bella Nail's & Spa has a properly staffed establishment and can accommodate customers who do not have prior appointments.

On the other hand, there are several weaknesses highlighted in the comments. One of the most significant weaknesses is the quality of the services provided. Multiple customers experienced problems with their nails shortly after leaving the salon. These issues include regular polish instead of gel, nails breaking and peeling, and gel nails falling off soon after application. These incidents suggest that Bella Nail's & Spa may have quality control issues or inconsistencies in their nail services.

Another weakness that is pointed out is the lack of attention to detail from at least one nail technician. The customer complained about getting crooked nails and uneven lengths. This indicates a lack of precision and care in the work carried out by some employees of the salon, which is not ideal for a nail salon where attention to detail is crucial.

Another weakness highlighted is the cleanliness of the tools. One customer suspects that they contracted a toe nail fungus after visiting the salon. This raises concerns about the hygiene practices at Bella Nail's & Spa, as customers should not have to worry about contracting infections when receiving services.

Furthermore, a customer mentions an incident where a nail technician cut them despite being explicitly told to be careful. This shows a lack of professionalism and disregard for customer safety within the establishment.

In terms of pricing, one customer expresses disappointment about the value received for the money spent. They feel that the service was not worth the amount they paid, which suggests that the prices at Bella Nail's & Spa may not align with the quality of the services provided.

Based on the feedback received, it can be concluded that Bella Nail's & Spa has strengths in terms of skilled technicians, friendliness of staff, and the availability of walk-in appointments. However, they also have weaknesses in terms of service quality, attention to detail, cleanliness, professionalism, and possibly pricing. Addressing these weaknesses could greatly improve the overall customer experience and reputation of the salon.

Best TL Reviews

Worst nail salon ever. I spent $208 for my daughter and I. Two pedicures and two nail sets.

I asked for gel on my toes, got charged for gel, and received regular polish.

Dip powder on my nails, and within 3 days, they started breaking. And I had air bubbles under my nails.

My daughter got gel polish on her nails, and the next day, they started peeling.

I DO NOT recommend this salon, and I will never go back. It was a complete waste of my hard earned money. And we left them a $40 tip.

Maggie is absolutely amazing!! she never fails to give me exactly what I want and she make sure that I leave happy. She is the only person who I have never ever ever had a problem with the outcome of my nails she’s amazing!!! I am a terrible nail biter and my nails always look stunning when I leave!

Went and asked for chrome nails. Look up Hailey Bieber nails if you don’t know what I’m talking about. Was given attitude about the new tik tok nail trend and was told that they were out. Then another nail tech spoke up and said that she had some extra chrome. They put this on my nails and it is completely sparkles not chrome at all. I look like a seven year old girl with sparkles on her nails and in no way does this look like chrome. I also informed the nail tech that if I was cut that I would never return and that he needed to be careful not to cut me to reduce risk of infection in which he proceeded to cut me due to not slowing down to pay attention to detail. The staff is completely inappropriate and unprofessional. The only positive I have to say is the young lady who did my pedicure was super sweet and professional. No I’m not a Karen but when I pay for a service I expect experience and quality.

I received a gel manicure. About one hour after I left one gel nail fell off. I went in for a repair and they did it. The next day another one fell off. Now I have to go back…I am going to request a refund.

My daughter and I were here visiting family from out of state and needed some nail maintenance. ???? The staff was sooo nice, and the establishment was adequately staffed for walk ins. English speaking. They seem to offer any service you’re looking for! Will return in the future.

I don’t know if they’re cleaning their tools because soon after I started going here I started to get a toe nail fungus. It’s not just that though—I also think the quality of their work is pretty shabby. It’s not worth the risk of a fungus in case there is one. And now I can’t use nail polish or anything anymore because of it anyway. But once I can, I’ll find somewhere else!

Thanks to Gloria for taking the time to make my manicure perfect! I’ve tried to have this look done other places, and a straight line is a lot harder than it looks! I’m SO happy with how it turned out. She also cleaned up a sore, torn cuticle I had with minimal irritation.

The man that does nails at the back rushes through, doesn’t align the length and will let you leave with crooked nails! It’s the second time I got stuck with him and he did a TERRIBLE job! Don’t rush through someone’s nails who is paying you good money to take your time and do them right!!! Didn’t even check to see if they were the same length so I had one thumb significantly longer than the other!! He also caught an attitude when I got rushed to sit down and wanted to change my color! I had 1 minute to look at color before being pulled so I just grabbed one.