Quick Facts About Pro-Nails
Pro-Nails Place has several strengths and weaknesses based on the comments provided. Let's examine them in detail.
Strengths:
1. Talented Nail Artists: Several customers praised the nail artists at Pro-Nails Place, stating that they did an excellent job. This suggests that the salon has skilled professionals who can deliver quality services.
2. Reasonable Pricing: Many customers appreciated the affordable prices at Pro-Nails Place. This can be a significant strength, as it attracts more customers and provides value for money.
3. Friendly and Sweet Staff: Positive comments mentioned the pleasant and energetic atmosphere in the shop, as well as the kind and sweet nature of the staff. This indicates that the salon provides a welcoming and comfortable environment for its customers.
4. Attention to Customer Comfort: The salon staff were described as attentive and focused on ensuring customer comfort. They provided water to customers, introduced themselves with business cards, and made sure the clients felt at ease. This attention to customer satisfaction and comfort is a strength that enhances the overall experience.
Weaknesses:
1. Nail Polish Inaccuracy: One customer mentioned that the nail polish they chose did not match the advertised two-tone effect. This highlights an issue with accuracy in service delivery and may negatively impact customer satisfaction.
2. Slow Service and Manager Conflict: A comment highlighted slow service and a fight that broke out with the manager of the salon. Both of these issues can create a negative experience for customers and indicate poor management or lack of professionalism within the establishment.
3. Price Changes: Another complaint mentioned that the price was changed twice and made higher, which can be seen as dishonest or misleading. This inconsistency in pricing can erode trust with customers and deter them from returning to the salon.
4. Nail Durability Issues: Some customers experienced issues with the durability of their nail enhancements. One comment mentioned that four nails came off just days after they were done, and the salon argued about the reasons for the nails coming off. This suggests a possible problem with the quality of service or materials used, leading to customer dissatisfaction.
5. Hygiene and Cleanliness Concerns: Multiple comments raised concerns about the cleanliness of the salon. Mentioning a horrible smell, a dirty and cluttered environment, and rough handling of hands by the staff. These observations can significantly impact the reputation of the salon and discourage potential customers from visiting.
6. Lack of Experience and Skill: A customer expressed disappointment with the quality of services received, stating that their nails were done too quickly and turned out ugly. This suggests a lack of expertise and skill among some of the staff members, leading to poor customer satisfaction.
Based on these comments, Pro-Nails Place has strengths in terms of talented nail artists, reasonable pricing, and friendly staff. However, it also faces weaknesses related to accuracy in service delivery, slow service and conflicts, price changes, durability issues, cleanliness concerns, and a lack of experience and skill among some staff members.
To improve and address these weaknesses, the salon should focus on enhancing service accuracy, training staff for professionalism and conflict resolution, maintaining consistent and transparent pricing, improving the nail durability and addressing any related issues, prioritizing cleanliness and hygiene, and ensuring all staff members have the necessary skills and training to provide satisfactory services to customers.
Best TL Reviews
The nail artists are all wonderful. I had the pleasure of getting my nails done by sam which did a very good job. I love the energy in this shop. Very sweet people. So reasonable priced and talented.
, had my first experience here a few days ago and have no complaints whatsoever other than that nail polish I picked was advertised as a two different color two tone polish and turned out to be a single color that changed shades in hot or cold. Other than that everything was perfect they were extremely attentive and made sure I was comfortable, as well as my guest. Got us water oh, a business card introduce themselves, they truly love their business and I will be back from now on. Prices were okay lower than my other salons in the area that I have visited recently.
This was an amazing experience and all of the workers were kind. The prices were not bad at all. They were very gentle and I left with a smile on my face. They gave me a beautiful set of acrylic colored French tips. They workers were positive and didn’t make small talk.
Service was slow. A fight broke out with the manager. They changed my price twice... making it higher. I will not ever go back. Thank you. I so love my Sky Blue nails though ????
Absolutely love love my nails! They are gorgeous ????
I just got my nails done Sunday . Four of my nails had come off so that's why I went there . Well it is now Wednesday and the same nails they put on came off. I call them and the lady is arguing with me up and down about how I broke the nails off and didn't take care of them but why did the same four nails come off and the other nails were done else where they're still attached . And they had the nerve to charge me $60 for a fill in and to repair 4 nails so this lady wants to charge me $5 each nail for the nails they literally just did three days ago . Please don't waste yo money giving it to those people and I highly recommend NO ONE to go there
This is the worst shop I ever been to. This lady literally did a full set in 30 seconds. My nails are so wide! This place is dirty as hell! It’s very cluttered. Then had the nerve to want to take a picture of these ugly nails they dead wrong for even still be able to do nails they old and don’t know what they are doing!
The place smelled horrible, not clean at all. The lady that painted my nails was very rough with my hands, rushed, and my nails turned out so ugly. Only went to the shop cause it was not far from my house. NEVER AGAIN! should've read the reviews first. They definitely need to be shut down.
Place Pictures
Pro-Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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