Estetica Angelica's

+1 919-742-5045

114 S Chatham Ave, Siler City, NC 27344 United States of America

Open Today: -

Quick Facts About Estetica Angelica's

Estetica Angelica's place seems to have a mix of positive and negative comments. In order to assess its strengths and weaknesses, we will analyze the comments and determine the key points.

One strength that stands out is the friendly staff. Multiple comments mention the employees as being nice, friendly, and talented. This creates a positive atmosphere for customers and can contribute to a pleasant experience. Additionally, one customer specifically mentions the employees as being their favorite, indicating a high level of customer satisfaction.

Another strength is the expertise of the stylists. One customer mentions that they have been to many places, but only Estetica Angelica's place knows the right color for their hair. They also mention that the salon is highly recommended, indicating a level of trust in the stylist's abilities. This expertise is further highlighted by another customer who praises the balayage and highlights done by the stylist for themselves and their son.

Cleanliness is also mentioned as a positive aspect of the salon. One customer describes the place as very clean, which can contribute to a professional and comfortable environment for customers. This attention to cleanliness can attract and retain customers who value a hygienic salon experience.

However, there are some weaknesses that need to be addressed. One customer mentions that they had to drive 45 minutes to reach the salon, indicating a potential inconvenience for customers who have to travel a long distance. It is important for the salon to consider the location and accessibility for their target clientele to improve customer satisfaction.

Another weakness highlighted in a comment is a negative experience with the haircut. The customer states that it was one of the worst haircuts they had in a long time and they may not return. This suggests a lack of consistency in the quality of haircuts provided by the salon. It is crucial for the salon to ensure that all stylists are well-trained and able to consistently deliver high-quality services.

There is also a comment discussing a negative experience regarding customer service. The customer states that they were ignored and their calls were not answered. This lack of attention and communication can create a negative impression and diminish customer satisfaction. It is essential for the salon to improve their communication skills and ensure that customers are attended to promptly and respectfully.

In conclusion, Estetica Angelica's place has strengths in terms of friendly staff, expertise in hair coloring, and cleanliness. However, weaknesses exist in terms of accessibility, consistency in haircuts, and customer service. Addressing these weaknesses, such as improving accessibility, ensuring consistent quality of haircuts, and enhancing customer service, can further enhance the strengths of the salon and improve overall customer satisfaction.

Best TL Reviews

Ala otra que hagan que nosotros manejemos 30 minutos para una cita hecha avisen antes q no nos van atender por q solo llegamos y ni las llamadas atendian la ignoraban y yo mire q ignoraban las llamadas peor trabajadores

Hello, good place hasta da sueño estar ahí xq atienden bien, toma su tiempo para trasquilar

It’s the worst experience I ever had. I went to get cut my hair and the cut it way shorter than I ask. First I ask the lady if she remembers the length that O told her that I wanted my hair and she show me and then I ask why didn’t she cut it that way and she told me because that is the way that it supo to be. when I told them that I was unhappy of what they did she said well I can putt your hair back. And I said well give me my money back and they refused to return my money even though they knew that they did cut my hair wrong.

I drive almost 45 min to make it to Angélicas salón. I have been in a lot of places and TBH she is the only one who always knows what color we need. She does balayage for me and high lights for my 24 YO son. Highly recommended!

Very nice employees are very friendly and I have good time Everytime I go. one of my favorite places to get a haircut and very clean place they are amazing

The staff was very nice but sadly it was probably one of the worst haircuts I’ve gotten in a very long time and that was disappointing because this place was highly recommended to me. Giving them the benefit of the doubt, the lady was training a new employee and that might have distracted her a bit so this may have not been the usual haircut she gives. That being said Im not sure if I’ll ever go back.

Amazingly talented friendly

women who work here. Will definitely recommend this place to everyone and will only go here for mine and my families hair cuts and colors! Very happy with this salon and they have customers for life!

Great place to come they left my hair wonderful, beside that they were really fast. Great place to come, fast and reliable