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Foxy Nails

+1 434-929-5817
306 Amelon Rd Apt 4, Madison Heights, VA 24572 United States of America
Open Today: 10:00 AM - 07:30 PM

Quick Facts About Foxy Nails

Foxy Nails, based on the comments provided, seems to have a mix of strengths and weaknesses. Let's analyze them in detail.
Strengths:
1. Quality of Work: Multiple commenters mention that they loved their nails and the overall job done at Foxy Nails. The matte white with gloss leopard print and gel manicures are highlighted as particularly good. This suggests that the salon has skilled technicians who can deliver high-quality nail services.
2. Friendliness and Professionalism: The commenters appreciate the friendly and professional environment at Foxy Nails. They mention that everyone is kind and treats customers like princesses. This shows that the salon focuses on providing a welcoming and customer-centric experience.
3. Cleanliness: Foxy Nails is commended for its cleanliness. This is an important factor for customers seeking nail services, as it promotes a hygienic and safe environment.
4. Repeat Customers: Some of the commenters mention that they have been to Foxy Nails multiple times, which indicates that the salon has successfully built a base of loyal customers. This suggests that Foxy Nails has developed a level of trust and satisfaction among its clientele.
Weaknesses:
1. Inconsistency: While some commenters had positive experiences, there are also negative comments. One customer had a terrible experience with their nails and felt compelled to remove them themselves. Another customer expressed disappointment with the quality of a pedicure and the service received. These inconsistent experiences suggest that the salon may lack consistency in delivering satisfactory services.
2. Lack of Skill/Expertise: One commenter mentioned that the salon owner did not know how to perform a specific nail technique and provided incorrect information. This indicates a potential lack of skill or expertise among the staff, which can be a major weakness for a nail salon.
3. Poor Communication: In one comment, a customer expressed dissatisfaction with the salon's communication. The customer felt that the salon provided confusing and contradictory information. Effective communication is essential to ensure that customers' needs and expectations are understood and met.
4. Customer Retention: Negative experiences from some customers may indicate a struggle with customer retention. Dissatisfied customers may choose to seek services elsewhere, as indicated by one commenter who decided to find a new salon. This could impact the long-term success and growth of Foxy Nails.
In conclusion, Foxy Nails has strengths such as quality work, friendliness, professionalism, and cleanliness. However, there are weaknesses in terms of inconsistency, lack of skill/expertise, poor communication, and potential customer retention challenges. These areas of improvement should be addressed by Foxy Nails to ensure consistent customer satisfaction and success in the nail salon industry.


Best TL Reviews

This is the second time I’ve had my nails done here and I’ve loved them both times. It’s kinda hard to tell from the pic but it’s matte white with gloss leopard print. It’s a quiet place and everyone is really friendly. The older man has been doing my nails and I love them.
Had an amazing time today! I had a gel mani and regular pedi. They are very professional and kind with me. Would come back again. Highly recommend.
Lisa is nice good environment if u looking for a nice clean and does good job this the place you wanna come to…after goin to foxy nails I don’t wanna go anywhere else
I went to have my gel set removed and have my nails painted. Left literally in tears, because my nails and the overall experience was so bad! The man literal made me remove my own nails.. The nail polish is bubbled up and chip looks awful. I literally LITERALLY got them done today around 3.
I love this place they treat everyone, like a princess, they are clean and do a great job. Keep up the good work!
Went to this nail shop and I'm out of town qanted cat eye and brought my own polish. The owner didn't know how to do it and told me the opposite and cures the names before using the magnetic. They told me nonsense. Very displeased but they did offer to fix it but it's beyond their capabilities.
I loved them the first time I went. This last time I went for a pedicure. They left me sitting in the water an hour and ten minutes. My feet hurt so bad when they were doing them I kept telling the lady and she just ignored me. Paid $55 for a french manicure and the white part was half way down my big toe. They look like a child did it. Never again.
Horrible! I went twice. Tried to give them the benefit of the doubt. I shouldn't have. You can judge for yourself. Me personally will be looking for someone new.

Place Pictures

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Foxy Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 07:30 PM
Tuesday 10:00 AM - 07:30 PM
Wednesday 10:00 AM - 07:30 PM
Thursday 10:00 AM - 07:30 PM
Friday 10:00 AM - 07:30 PM
Saturday 10:00 AM - 07:00 PM
Sunday 12:00 AM - 05:00 PM

How to go there

Location