1. Gentle Nails

+1 910-371-1662

1735 Reed Rd NE, Leland, NC 28451 United States of America

Open Today: -

Quick Facts About 1. Gentle Nails

Gentle Nails place has several strengths that contribute to its positive reputation. Firstly, customers appreciate the professionalism and attentiveness of the staff. Despite being busy, the employees take the time to ensure that each customer is satisfied with their service. Additionally, the fact that the woman who did the nails has 18 years of experience in her field is seen as a strength, as it indicates expertise and skill in her work.

Another strength of Gentle Nails place is the fair pricing. Customers find the prices reasonable, which suggests that the salon offers good value for money. This is important as customers are more likely to return and recommend the salon to others if they feel that they are getting a fair deal.

The ability to accommodate walk-in customers is also regarded as a strength. One customer mentioned that they were able to be helped right away without an appointment. This flexibility is appreciated by customers who may not always have the opportunity to plan ahead or make appointments in advance.

The salon is also praised for its ability to cater to different preferences and styles. One customer mentioned that their preferred nail technician, Kim, knows exactly what they like and is able to achieve the desired look. This personalized service is seen as a strength, as it creates a sense of loyalty and satisfaction among customers.

Furthermore, the friendliness and welcoming nature of the staff is regarded as a strength. This creates a positive and comfortable atmosphere for customers, making them feel valued and appreciated. The environment of a salon is an important factor in determining whether customers will return or recommend the establishment, and Gentle Nails place seems to have succeeded in this aspect.

Additionally, the longevity of some customers' relationships with the salon indicates a consistent level of satisfaction over the years. One customer mentioned being a client for four years and always being satisfied with the service. This loyalty and long-term commitment indicate that the salon consistently meets the expectations of its customers.

Despite these strengths, there are some potential weaknesses mentioned by customers in the comments. One customer suggested hiring an additional person to answer the phone and clean up to relieve the owner from having to interrupt manicures. This indicates a potential issue with multitasking and time management, which can provide room for improvement.

Furthermore, there is a mention of witnessing rude behavior from other customers. While this may not be directly under the control of Gentle Nails place, it does impact the overall experience and can potentially deter some customers from returning.

Another weakness highlighted in one comment pertains to the cutting of toenails too short despite a specific request not to do so. This resulted in an ingrown toenail. This indicates a lack of attention to customer preferences or perhaps a miscommunication between the customer and the staff. It is essential for the salon to ensure clear communication with their clients and listen to their requests to avoid such incidents.

In conclusion, Gentle Nails place has several strengths, including attentive and professional staff, fair pricing, ability to accommodate walk-ins, personalized service, and a welcoming atmosphere. However, there are also weaknesses, such as potential time management issues, rude customers, and incidents of miscommunication or lack of attention to customer preferences. By addressing these weaknesses, the salon can further enhance its strengths and provide an even better experience for its customers.

Best TL Reviews

Even though they were very busy (which is a good sign), they were very attentive and professional. Nails looked great and the woman said she has 18 years experience in her field. Prices are also fair. The only thing I would recommend to them is to get an extra person to answer the phone and clean up while everyone else is busy. Then the owner wouldn't have to get up so much during a manicure.

Very pleased with my experience here. I was a walk-in and decided on gel nails (painted on my natural nails), and I was able to be helped by someone right away. The young woman who did my nails was very polite and took time to make sure my nails looked nice, and I recommend her. I wish I caught her name, but she's younger and wears glasses. The prices are very reasonable, and I'm very happy with the results.

This is my favorite nail salon. Kim knows just what i like and she can round nails. I haven't had an issue ever but i have witnessed some rude people. All i have to say is if you are negative about everything please don't use public services. Thank you. ???? Kim did it again awesome job girly on Color change polish. Few different occasions.

I've been coming to see Kim for a couple of years now and she never disappoints me. I called and scheduled an appointment for this evening and even though what I wanted wasn't easy she still made sure I left happy.

Great Experience!!!

My 7 year old daughter loved them !!

She got her nails and toe nails done for her birthday ???? she loves them..

Thank you!!????????

I have been a client of Gentle Nails for four years. I am always very satisfied with their work. Elizabeth provides me with the best pedicures I have ever had.

I found this little gem in the Food Lion shopping center and am so happy I did. The staff is very friendly and welcoming. They do a great job; my nails always look great when I leave and lasts for weeks. Definitely my go to salon!

UPDATE:

August:

I did ask the girl not to cut my toenails on my big toes too short. She said ok. She cut them short anyways ... Now one month later I have an extremely ingrown toenail. Too bad, I won't be back. It seemed like a good place.

First visit July:

First impression:

Between the wonderful prices, the service we got and the cleanliness of the place I am so happy I found this place. I always get French manicure on my toes and I judge a place on the ability to do this. They did an awesome job!!! I did not feel rushed and the hot stone massage on my legs was heavenlyyyyy. I have been to other places and look forward to going back to Gentle Nails for Mani/pedi and eyebrow artistry. I will also get the free hand art for my nails. So I will update in three weeks.