Quick Facts About Amazing Nails & Spa
Strengths:
1. Attentive and skilled staff: The customer was impressed with the pedicure service provided by Nina. She was described as attentive and careful, taking the time to remove tough skin from the customer's feet. This highlights the expertise and attention to detail of the staff at Amazing Nails & Spa.
2. Relaxing atmosphere: The customer mentioned that the whole atmosphere of the salon was relaxing. This indicates that the ambiance of the place is conducive to a calming and enjoyable experience, enhancing the overall customer experience.
3. Quick service: The customer did not have to wait at all for her appointment on a busy Sunday, demonstrating that Amazing Nails & Spa is efficient in managing customer appointments and reducing wait times.
4. Variety of services offered: The customer mentioned getting a pedicure, indicating that Amazing Nails & Spa offers a range of services including nail care and treatments.
Weaknesses:
1. Lack of sanitation procedures: One customer left a review warning others about the lack of sanitation procedures at Amazing Nails & Spa. This raises concerns about the cleanliness and hygiene of the salon, potentially putting customers at risk of infections or other health issues.
2. Rude receptionist: Another customer mentioned that the receptionist was rude when they complained about their nails. This indicates poor customer service and a lack of professionalism in dealing with customer feedback.
3. Overcharging and lack of transparency: One customer mentioned that they were overcharged without being informed of the price beforehand. This suggests a lack of transparency in pricing and a potential issue with the salon's billing practices.
4. Poor quality of service: Multiple customers complained about the poor quality of service they received at Amazing Nails & Spa. They mentioned issues such as nails not being properly cleaned or soaked, rude staff, and crooked acrylic sets. This reflects negatively on the skill and professionalism of the salon's staff.
In conclusion, while Amazing Nails & Spa has strengths such as attentive staff, a relaxing atmosphere, and quick service, it also has notable weaknesses including a lack of sanitation procedures, rude customer service, pricing transparency issues, and poor quality of service. These weaknesses indicate areas for improvement in order to provide a better overall customer experience.
Best TL Reviews
I walked in on a beautiful Sunday for a pedicure and didn’t have to wait at all. My first time here, I was really lucky to get Nina. My feet are always a disaster. I teach hot yoga and hours spent on the hot floor turns them to petrified wood. Nina was super attentive and took pains to remove all the tough skin. This might not sound like much, but I’ve been getting pedicures for years. It’s really rare to find someone as attentive and careful as Nina! The whole atmosphere was relaxing. I will definitely be going back!
Please BEWARE!
This place has failed to follow any sanitation procedures.
The surfaces and equipments were never cleaned or sanitized from one client to another .
My nails looked so ugly when I left and when I told the guy at the reception,he was super rude and told me he would call the police ,which I said go ahead because 105 dollars is outrageous amount for something so unprofessional and ugly .
I will attach pics ..
Make yourself a favor and go elsewhere
Nice. She was they did not clean up my nail beds they did not clean underneath my nails they did not soak my hands they didn't know such thing of a manicure they charged me $60 for an otherwise $45 service they would not tell me the price beforehand only until I was done with my nails with a quote me on the price. I had to call the next day to find out the regular price and that is when I found out that they overcharged me. Neil ladies are always rude these ones to get to an extreme they were on the phone the whole time they were talking amongst themselves a whole time and when I wanted to pick out a color something that is very hard to do when you only have one hand and it's being worked on by technician they would not help me look through the colors that they had the lady just gave me the box of color samples and proceeded to talk on the phone while watching you struggle looking at the color samples with my stump of an arm so save your time and money and do not go to this horrible place
I will be goin back for sure...in sun outta sun. Just painted i came in with this set on.. i was impressed on how CLEAN it was.. an very nice...keep you posted. So update after all this amazing nails has no loyalty so I found Palm Nail AMAZING
I've been coming here for the last few years for once in awhile pedicures and eyebrow waxing. It's a clean and quiet environment that I'll continue to enjoy!
Just got my nails done for my wedding. They did a fabulous job. Was able to get mine, and three others. I had a great time and would definitely come back.
Awful customer service. Over priced. Poor quality. Don’t go here if you want decent nails, I got shellac and they charged $55!! No thank you, one of the ladies who was doing my friends acrylic set had a terrible attitude the whole time (lots of eye rolls). Her acrylic set came out crooked. I’ll put up a photo of what I asked for vs what I got.
Nini did my pedicure and I am very happy.
Thank you amazing nails!
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Amazing Nails & Spa Info
Amenities
Health & safety
Accessibility
Today
Opening Hours
Monday | 10:00 AM - 07:00 PM |
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Tuesday | 10:00 AM - 07:00 PM |
Wednesday | 10:00 AM - 07:00 PM |
Thursday | 10:00 AM - 07:00 PM |
Friday | 10:00 AM - 07:00 PM |
Saturday | 10:00 AM - 07:00 PM |
Sunday | 10:00 AM - 06:00 PM |
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