Quick Facts About Spicy Nails
Strengths of Spicy Nails Place:
1. Excellent Customer Service: Multiple customers praised the friendly and welcoming staff, as well as their professionalism and commitment to customer satisfaction. The fact that the salon offers beverages upon arrival and ensures a pleasant atmosphere contributes to a positive experience.
2. Skilled Nail Technicians: Several customers mentioned specific nail technicians who did an amazing job on their nails. This indicates that the salon employs talented professionals who can deliver high-quality manicures and pedicures.
3. Long-Term Customer Loyalty: One review mentions being a customer for ten years without ever being disappointed. This suggests that Spicy Nails Place has built a strong base of loyal customers who trust their services and continue to patronize the salon.
4. Speed and Efficiency: A customer praised Maria for working quickly but still producing excellent results. Efficient service can be a strength, as it allows customers to get their nails done in a timely manner.
5. Positive Atmosphere: The overall friendly and pleasant vibe of the salon leaves customers feeling comfortable and satisfied. This positive atmosphere contributes to a good experience and may encourage customers to return.
Weaknesses of Spicy Nails Place:
1. Inconsistent Customer Service: While the majority of reviews praise the customer service, there are a couple of negative comments regarding poor customer service. One customer had a rude experience with a nail technician who lacked communication skills. Another mentioned poor customer service from an older lady with glasses, who also performed a bad job.
2. Price Discrepancies: One customer complained about being given one price for a service and then being charged a different price at the end. This indicates a lack of transparency and consistency in pricing, which can be frustrating for customers.
3. Lack of A/C and Mosquitoes: A customer mentioned that the salon lacks air conditioning, leading to discomfort in the summer. Additionally, the customer was bothered by mosquitoes while getting their nails done. Unpleasant environmental conditions can negatively impact the overall experience.
4. Sanitary Concerns: One customer had a terrible experience due to unsanitary conditions. They mentioned dirty tables and a lack of cleanliness. These issues indicate a lack of attention to hygiene and can lead to dissatisfaction and potential health concerns for customers.
5. Incomplete Manicure: One customer complained that their manicure was not well done, as there was still polish left on their skin around the nails that was not wiped off. This indicates a lack of attention to detail and quality control.
Overall, Spicy Nails Place has several strengths, such as excellent customer service, skilled nail technicians, and long-term customer loyalty. However, there are also weaknesses that should be addressed, including inconsistent customer service, price discrepancies, environmental discomfort, sanitary concerns, and a lack of attention to detail in nail services. By addressing these weaknesses, the salon can further enhance the customer experience and build an even stronger reputation.
Best TL Reviews
5 Stars Service. Took my daughters & her friend here for her birthday nails. We just walked In, to ask if they could do some nail designs my daughters wanted, & ended up saying, I’m glad we did. They did a great job. Very professional, clean salon, friendly & welcoming staff, we were offered waters/sodas right away, & I could tell they’re all about customer service, The ladies & gentlemen were ALL very pleasant, friendly, as well as welcoming. I’m not sure how they don’t have at least 4-5 stars here. They definitely do a better job than other salons I’ve gone to in the past. I stopped getting my own nails done, (as someone who always got nails done), because I was always being let down or disappointed or unsatisfied with the service/nails, I wish I would’ve had time to get my own nails done today too! ???? mommy will definitely be back for her own manicures. Thanks again everybody. My kids were all so happy & their nails all look beautiful. ???? - Sarah
All nail technicians are great. Claudia did my nails last time. Beautiful mani-pedi! Mili has also done them. Excellent manicure. The place is very friendly, I highly recommend it.
Maria the nail technician was really sweet she work really fast but then they'll know look like it I want to I will go back because she's was really nice with my feet she was amazing she take her to my feet she did everything I asked for and really happy with the place I will go back
Been getting my nails done here for 10 years. Never disappointed. This place rocks!
The gentleman who did my pedicure was extremely rude. No communication and just made hand gestures. I was very close to walking out. I finished my pedicure but absolutely will not be returning to such a rude business.
Customer service could be improved. No common courtesy or common sense, depending who's the tech. the lady i got was an older lady with black hair and glasses, told me one price for nail polish removal, literally leaves me to do it myself and then tells me a different price at the end . Then ask for tip after the bad job that she did and poor customer service. here's a tip, avoid her if at all possible. Also no a/c and you sit there to get bitten by mosquitoes .
Really had a terrible experience here. Stay away. First the place was just really unsanitary. The tables were still dirty from the previous customer. Customer service was horrendous. The lacked the Common courtesy to help you with your belongings while your nails dried. My manicure was not even well done. I still had polish on my skin around the nails that wasn’t even wiped off. They also broke my skin on my heel when they were buffing. Just all around terrible. If I could give it no stars I would.
Had my nails done today by Steve amazing work my nails were super beat up after I took off my own acrylics you wouldn’t be able to tell after he was done with them!!! great customer service and conversation this is definitely going to be my regular spot
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Spicy Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
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| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 11:00 AM - 05:00 PM |
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