Quick Facts About Sun's Nails & Spa
Sun's Nails & Spa has received a mix of positive and negative comments, which highlight both the strengths and weaknesses of the business. Below is an analysis of the strengths and weaknesses of Sun's Nails & Spa based on the provided comments.
Strengths:
1. Quality of Pedicure: One customer mentioned being happy with the service and the quality of their pedicure. This indicates that the salon is capable of providing high-quality treatments, which is a strength.
2. Accommodating: Another comment praised the salon for always accommodating the customer's preferences and ensuring satisfaction. This demonstrates good customer service and a willingness to meet customers' needs, which is definitely a strength of Sun's Nails & Spa.
3. Friendly Staff: Several comments mentioned that the staff at Sun's Nails & Spa were friendly and welcoming. This is an important strength as friendly staff can create a positive atmosphere and contribute to a pleasant customer experience.
4. Skillful Employees: Customers appreciated the skills of certain employees, mentioning their impressive nail designs and massages. Having skilled employees who can meet customer expectations is undoubtedly a strength.
5. Attention to Last-Minute Appointments: One comment highlighted the salon's attentiveness to last-minute appointments. Being able to accommodate customers with immediate booking requests is a strength that can attract more customers.
Weaknesses:
1. High Prices: One customer felt that the salon's prices were excessive, especially during a pandemic, where people may prioritize their spending differently. High prices can alienate potential customers, making this a weakness for Sun's Nails & Spa.
2. Inconsistent Service: A customer expressed disappointment in the salon's consistency, mentioning that they had a negative experience with a new employee. Inconsistency in service quality can damage the reputation of the salon and make customers uncertain about returning, making this a significant weakness.
3. Impersonal Staff at the Door: A customer mentioned that the staff at the entrance were impersonal and didn't appreciate their business. First impressions are crucial, and impersonal staff can create a negative experience from the start, leading potential customers to look elsewhere.
4. Limited Service Options: One customer mentioned being placed on a waitlist when they only wanted a gel nail removal and didn't want a full manicure service. Limiting service options or prioritizing certain services can deter customers who want specific treatments, thereby posing a weakness for Sun's Nails & Spa.
5. Negative Experience with Rushed Service: A customer received rushed and impolite service from one nail technician. Such negative experiences can harm the reputation of the salon, making it important for Sun's Nails & Spa to maintain consistent and professional service.
In conclusion, Sun's Nails & Spa has certain strengths, including providing quality treatments, accommodating customer preferences, having friendly staff, employing skilled individuals, and being attentive to last-minute appointments. However, the salon also faces weaknesses such as high prices, inconsistent service, impersonal staff at the door, limited service options, and negative experiences associated with rushed service.
Best TL Reviews
I was very happy with the service and the quality of my pedicure but even as someone that doesn’t get these kind of treatments very often, I felt like these prices were a tad extreme. I just don’t see the market especially during a pandemic we are people can shell out easily $100 for what what other wise be a pedicure of half that cost in other places. I enjoyed it but I believe my visit was my first and last unfortunately.
Love this salon. Been going here for over a year now and they never disappoint. What I bring them is what they do. Even when something isn’t perfect they always accommodate me so it is. Really enjoy going here!
They were very nice.
My nails came out AMAZINGLY!!!
I 100000% recommend them.
When I started going there it was awesome. Now they have new people that don't know how to do powder nails. I don't like using the electric buffer because of my sensitive nails. The lady got mad at me and have me a lousy nail powder gell. Two days into that nail service it came off.
Want to know why? She never put nail under the uv light or even asked me, she gave me quick dry and that was it.
Don't get me wrong there are some of them that take their time but that girl wanted to rush and was not polite. I will give the place another try.
Elvis was so kind and I love him. He massaged me for ten hours
Little pricey for designs but love how attentive they are for last minute appointments!!
My daughter and I love how they do our nails. Everyone is very friendly. Love their massages as well.
I have been here a couple of times. The staff in the door are very impersonal. They out me in wait list just because I wanted to do a gel nail removal and didn’t wanted to do the full manicure service. And there was staff available so it sounded like an excuse and they don’t appreciated my business. Other times I’ve done gel here and was ok with the service. My recommendation go anywhere else but if you don’t have another option and you can wait in the line despite having a rsvp then come here.
Place Pictures
Sun's Nails & Spa Info
Amenities
Health & safety
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Mask required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
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| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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Location
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