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Paradise Nails & Spa

+1 928-474-9182
303 AZ-260, Payson, AZ 85541 United States of America
Open Today: 09:00 AM - 07:00 PM

Quick Facts About Paradise Nails & Spa

Strengths of Paradise Nails & Spa:
1. Excellent customer service: Multiple comments mention the friendly and welcoming staff at Paradise Nails & Spa. The technicians are described as sweet, kind, and accommodating. They also take their time to ensure that every little detail is addressed, making the customers feel valued and satisfied.
2. Skilled technicians: Several comments highlight the fabulous job done by the technicians at Paradise Nails & Spa. They are praised for their attention to detail and ability to fix and replace broken or damaged nails. The positive experiences demonstrate that the technicians possess the necessary skills and expertise to deliver quality nail services.
3. Availability and convenience: Paradise Nails & Spa is commended for their willingness to accommodate customers, even in situations where they need to fit someone in a crunch or stay open late. This flexibility and availability make it convenient for customers to schedule appointments and receive their desired services.
Weaknesses of Paradise Nails & Spa:
1. Inconsistent quality: One comment mentions that the customer had previously had good experiences at Paradise Nails & Spa but had a particularly bad experience on this occasion. This suggests that the quality of service provided at the salon may be inconsistent, with some visits resulting in satisfactory outcomes while others may not meet customer expectations.
2. Lack of attention to detail: Multiple comments express dissatisfaction with the attention to detail at Paradise Nails & Spa. Customers mention issues such as nails not being filed properly, product not being applied evenly, and the technicians not listening to specific requests. These complaints indicate that there may be a lack of consistency and precision in the services provided.
3. Pricing and value: One comment raises concerns about the prices charged at Paradise Nails & Spa. The customer felt that the quality and professionalism they received did not justify the high prices. This suggests that the salon may be charging higher rates without consistently delivering the desired level of quality in their services.
4. Poor longevity of services: A customer mentions that their gel polish began chipping off after just four days, indicating that the longevity of the nail services may be questionable. This can be considered a weakness as customers expect their manicures or pedicures to last for a reasonable period before needing any touch-ups.
Overall, Paradise Nails & Spa appears to have strengths in terms of customer service and the skill of their technicians. However, there are areas for improvement, such as ensuring consistent quality, improving attention to detail, and addressing concerns regarding pricing and longevity of services. By addressing these weaknesses, Paradise Nails & Spa can enhance the overall customer experience and reputation of their salon.


Best TL Reviews

Walked in for fill and several repairs of broken nails. They replaced the few that were broken and lifting.
The lady tech was very sweet, and really took her time to go over every little detail. It was more time consuming having to fix the mess of where I had them done previously.
She did a fabulous job and kept checking with me that everything was done right!
My new go to place for my nails! I’m so relieved!
Thank you Paradise!
We stumbled on this place after going to another nail salon and deciding to leave because the other salon had staff that was very rude. You won’t be disappointed in this place!!! They’re so kind and welcoming and they did a wonderful job on our nails. You made these out of towners feel so at home! Thanks for the great service!!!
This was the worst pedicure I have ever had and I get frequent pedicures. If I could give no stars I would!! The lady that did my pedi was so fast and didn't take her time. When it came time to do my French tip, she stated she couldn't do them because my nails were to small after she put black nail polish EVERYWHERE. I have NEVER had someone tell me my nails were to small!!! So I was then made to have 1 solid color. I could have honestly painted my toes better then what im walking out of here with!!!! After she was done painting my nails she gave my the salon flip flops and told me to put them on. I ruined my big toe because shocker... I don't do this on the regular.. and then she got mad at me... the prices are way to high for the quality and professionalism you get from this place!!!
Always willing to fit you in when you're in a crunch. Friendly. Great service! Jennifer does my nails perfectly everytime.
They were nice to stay open late for me. Paid and tipped way too much for a half priced set of lashes that I learned was a beginners learning experience
Lashes fell out heavily glued and hurt my eyes. Pay the extra $ at a lash bar.
Then realized the paint on my nails were not even close to the color I picked out.
I spent alot $ to only to be very disappointed
I have not always had bad experiences here, but this time was positively my last. To start, every single one of my nails was a different shape until another lady fixed them for me. The acrylic product wasn’t on my entire nail bed, so they were impractical from the start. I had to have two different designs done because the French tip I had previously asked for was extremely sloppy. Not even a week into having them done, I have lost three on my left hand. They charged me $45 for this manicure that I was originally told was going to be $40 and I was there for close to two hours. I do not recommend.
They were friendly but not a great job at all in my nails. Well need to get fills much sooner than usual because they didn't get close enough to the cuticles. Nails were not smooth at all and were all filed slanted.
My nail tech did not listen to what I asked for and my gel polish did not last 4 days and it began chipping off. Complete Waste of Money. I will not be returning!

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Paradise Nails & Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 06:00 PM
Sunday Closed

How to go there

Location