Quick Facts About Hot Tip Nails
Hot Tip Nails is a nail salon that has received a mix of positive and negative comments. In order to assess its strengths and weaknesses, we will analyze the comments provided.
Strengths:
1. Quality Work and Service:
Very satisfied customers praised Hot Tip Nails for their amazing job on their nails, both acrylics and pedicures. These customers specifically mentioned the great service and work provided by the salon.
2. Customer Satisfaction:
Several recurring customers expressed their love for Hot Tip Nails and their intention to return for future services. The welcoming and caring nature of the staff was mentioned as a positive aspect.
3. Quick and Nice:
One customer mentioned that they chose to continue services with Hot Tip Nails after the pandemic because they were quick, nice, and delivered the desired nail outcome.
Weaknesses:
1. Inconsistent Quality:
One customer complained about the poor quality of their manicure, highlighting that the salon did not give them the nails they wanted. Another comment mentioned the cheap quality of the nails, with four of them falling off easily.
2. Unpredictable Pricing:
A dissatisfied customer reported being charged more than initially quoted, leading to dissatisfaction and disappointment. Transparency in pricing seems to be an issue in this case.
3. Lack of Color Selection:
A customer mentioned the salon's limited color selection, which can be a drawback for clients looking for a wider variety of options.
4. Poor Customer Service:
In several negative reviews, customers expressed their dissatisfaction with the customer service provided at Hot Tip Nails. Complaints included lack of communication, unprofessional behavior (e.g., children playing loud video games), and disrespectful treatment (e.g., not attending to long-term customers).
5. Time Management Issues:
One customer shared their experience of waiting for two hours without any proper communication or explanation from the staff at Hot Tip Nails. This lack of time management and communication skills resulted in frustration and wasted time for the customer.
In conclusion, Hot Tip Nails has strengths in terms of providing quality work and service, with highly satisfied customers praising their nail and pedicure services. However, the salon has several weaknesses to address. Inconsistent quality, unpredictable pricing, limited color selection, poor customer service, and time management issues are areas for improvement. It is crucial for Hot Tip Nails to address these weaknesses in order to provide a more consistent and reliable experience for their customers.
Best TL Reviews
I don’t usually leave reviews places, but Hot Tip Nails did an AMAZING job on my acrylics at an amazing price…. My grandma and I go here for pedicures as well and have never been disappointed. Great service and great work :)
They did a good job of fixing what another salon totally screwed up. Very helpful. Here is a before and after.
Got a full set and literally 4 nails came off like they were press ons! 2 had chipped, super cheap quality!
This has never happened to me that a whole acrylic can come off without any pain/without trying hard.
I got a fill and had them repair a nail that fell off and the same nail they replaced came off the next day.
Never going back again
Absolutely fantastic, I am so delighted ???? with my nails and my pedicure ???? wonderful service.
Horrible experience. My nails were not pretty, I asked the guy for something and he made them totally different. When it was time to pay it was way more than they had told me it would be. Very dissatisfied and disappointed.
Hot Tip Nails always does my nails right ! I love how they take care of their costumers and how welcoming the whole staff is. Will be coming back every time i need a new set. Also, the pedicures are just amazing.
Worse set I've ever had. I came here because my friend said they were a good price (she only paid $30 for acrylic nails with shellac polish, coffin shaped, and two colors) they tried charging me $50 and I told them I was going to go somewhere else but she'd already put two nails on and said she'd do $40. I kept asking her to make them not as wife and she kept filing the tops down making them way shorter than I asked for and completely defeating the purpose of filing the sides. She also broke off two nails while trying to file them. They have the worst color selection I've seen. Terrible customer service and one of their children was sitting in the pedicure chair playing some video game extremely loud with repetitive music and yelling on the game. I will never return there or recommend this place to anyone. They think this is worth $50???
I started going to this salon back in 2019 right before the pandeminc hit I chose to continue servies with them after the pandemic because they were quick, nice and my nails always came out how I wanted. I made a decions to NEVER go back this salon again a few months ago and I didnt really want to write a review but it still urks me to this day. The last time I went to get my nails done I was asked to have a seat, they were celarly busy and i didnt mind being patient. There were filtering people in and out when it came to my turn a girl and her friend walked in saying they called earlier and made an appointment, i was like okay cool i can wait a little bit longer then I ll be up. NO when it was my turn again another girl walked in talking about her nails were messed up (The paint was lifting) they decided to help the girl who out even getting me seated or telling me how much longer. I ended up waiting for 2 hours. When I fianlly hadf enough I went outside and called my boyfriendto let him know how much time i just wasted and that I was going to finish my order errands. I started walking to my car and the owner came running out saying they could get me in it would just be a few more minuets. I was already at my wits end I declined the opportunity to wait longer and she tried to give me a (Three doll off) card LOL like my time is only worth three dollars... no thank you, it didnt make up for the time I wasted. They have no time management skills, or communication skills when it comes to informing clients of what is going on. I do not recommend going here and if you do go make sure you call in advance bc it does not matter if you're a long time customer/client.
Place Pictures
Hot Tip Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 10:00 AM - 06:00 PM |
How to go there
Location
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