Creations Salon

+1 248-853-1766

2094 Auburn Rd, Rochester Hills, MI 48309 United States of America

Open Today: -

Quick Facts About Creations Salon

Creations Salon: Strengths and Weaknesses

Strengths:

1. Highly Talented Stylists: Customers consistently praise the stylists at Creations Salon for their talent and skill. Lisa, Christina, Paula, and Jenny are specifically mentioned as exceptional stylists who deliver outstanding results. They are able to handle difficult situations, such as hair color corrections or fixing broken nails, and consistently exceed expectations.

2. Inclusive and Welcoming Environment: The salon is commended for creating a welcoming and community-oriented atmosphere. Customers appreciate the friendly and supportive staff who make them feel like part of a family. This creates a positive and comfortable experience for clients, making them more likely to return.

3. Exceptional Customer Service: The staff at Creations Salon is praised for providing excellent customer service. They go the extra mile to assist customers, such as the manager immediately helping a customer with a nail emergency. The professionalism and friendliness of the staff greatly contribute to the overall positive experience.

4. Wide Range of Services: Creations Salon offers a variety of services, including hair, nails, and eyebrows. Customers appreciate being able to have multiple treatments done in one place, eliminating the need to visit multiple salons. The salon is praised for consistently delivering high-quality results across all services.

5. Expertise in Hair Color: Lisa, in particular, is mentioned for her expertise in hair color. Customers with dark natural hair, who were previously turned away by other stylists, commend her for successfully achieving the hair colors they desire. This expertise sets Creations Salon apart and attracts customers who are looking for unique and personalized hair color services.

Weaknesses:

1. Basic Salon Atmosphere: Some customers mention that the salon has a "no frills" and "nothing fancy" atmosphere. While this may not be an issue for those who prioritize the quality of the services over the salon's appearance, it might be a disadvantage for customers seeking a more upscale or luxurious salon experience.

2. Limited Mention of Other Services: Although the salon is known for its hair services, there is limited mention of the quality of other services such as nails and eyebrows. While the comments are positive about the salon as a whole, there is less specific feedback about these additional services. Offering more information or testimonials about these services could help attract customers seeking those treatments.

3. Lack of Pricing Information: None of the comments provide information about the pricing at Creations Salon. Customers who value transparency in pricing might be hesitant to visit the salon without a clear understanding of the cost of services. Providing pricing information on the salon's website or in advertisements could help address this potential concern.

In conclusion, Creations Salon has many strengths that contribute to its positive reputation, including highly talented stylists, a welcoming environment, exceptional customer service, a wide range of services, and expertise in hair color. While there are a few weaknesses, such as a basic salon atmosphere, limited feedback on other services, and a lack of pricing information, the overall positive feedback from customers highlights the excellence of the salon.

Best TL Reviews

I’ve been going to Lisa for years. I love her ???? She makes everything possible. My hair turns to so many different colors that I’ve ever wanted with her even tho all of other stylists said no just because I’m Asian and have really dark natural hair. She’s so talented and beyond amazing !!!

Sometimes while I was getting my hair done other customers in salon looked at my hair turned to such a weird color and they really thought that she messed me up but I am never worried. I know her work so well and trust her 100%. Highly recommend her with any difficult situations ????

Creations Salon is by far the best salon I have ever been to! I’ve been getting my nails done by April for 7 years and my hair done but Christina for almost just as long. I think of all the ladies as part of my family and am so grateful for the community they create with their clients. Of course, their skills are unmatched, too!

Christina did haircut & low lights... Fabulous job. Very ????

I had a nail emergency. Split my acrylic and real nail down to the meat while at work. I googled nail salons near me and Creations popped up! I went in and explained my situation to the Manager at the desk and she immediately got me assistance. Paula was super professional, she gave me tips on gels nails and fixed my broken nail so I could get back to work. I am so happy they were able to doctor me back up. Everyone was so nice and I truly appreciate the help. Thank you!

Lisa is the best! My hair color was so messed up by someone else at a different salon. I was recommended to Lisa for color correction. She didn't promise perfection, but wow did she ever deliver it! I couldn't believe I was looking at my own hair in the mirror when she was done. That was nearly 2 years ago and I haven't let anyone else touch my hair since. The salon itself is a no frills, nothing fancy place, but who cares. I'm not there paying for a spa day. I just want awesome hair from Lisa. Picture is before/after my color correction.

Paula is amazing and I've had fantastic standing nail appointments every other week for almost 8 years. All the nail techs stand behind their work. Paula does outstanding work and has the newest shellac colors and keeps up on techniques. I have been very happy!

Best salon I have ever been to. I get my hair, nails, and eyebrows done here and I have never left disappointed. In fact, I would not ever go to another salon again. Lisa and Erma have both worked on my hair and they are both equally AMAZING AND EXTREMELY TALENTED stylists - as are all the staff here. I would give this salon more than five stars if I could.

Jenny is the best! She has cut my hair for the last few years and has been very professional. Recently she styled my hair for my wedding day and she delivered again! Well beyond my expectations!