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Del's Barber Shop

+1 804-308-0680
6557 Iron Bridge Pl, Richmond, VA 23234 United States of America
Open Today: 08:00 AM - 08:00 PM

Quick Facts About Del's Barber Shop

Del's Barber Shop has several strengths and weaknesses based on the comments provided. In terms of strengths, it is evident that some customers appreciate the hair care services provided by the barbers. They mention that the barbers do a good job cutting their hair, and one customer specifically mentions Mr. Otis as someone who does an excellent job. This indicates that there are skilled barbers working at Del's Barber Shop.
Additionally, the affordability of the services is another strength mentioned by a customer. They state that they were able to get a haircut, face shave, mustache shaping, and line-up for only $15. This suggests that the shop offers competitive prices, which is attractive to customers.
Another strength of the barber shop appears to be its welcoming atmosphere. One customer mentions that they felt welcomed when they switched to Del's Barber Shop, and they rate it highly as employees. This indicates that the staff creates a friendly and comfortable environment for both the barbers and the customers.
However, there are also several weaknesses mentioned in the comments. The cleanliness of the barber shop is a recurring issue. One customer mentions that the shop would benefit from a good cleaning and some decor updates. This suggests that the physical appearance and hygiene of the barber shop may not meet everyone's standards.
Another weakness mentioned is the lack of attention to customer preferences. One customer states that they were not pleased with their haircut because the barber did not follow their instructions. Additionally, another customer mentions that some barbers do not give parents the chance to approve or like their child's haircut before releasing them from the chair. These comments indicate a lack of customer focus and attentiveness in the barber shop.
Furthermore, there are also mentions of poor communication and customer service. One customer states that the barbers sit around and talk, not being enthused to help or ensure that customers receive the services they need. Another customer mentions that the barbers do not deal with interrogation well. These comments suggest that the barbers may not always prioritize customer satisfaction and may not handle customer interactions effectively.
In conclusion, Del's Barber Shop has strengths in terms of hair care services provided by some skilled barbers, affordability, and a welcoming atmosphere. However, there are several weaknesses such as cleanliness concerns, lack of attention to customer preferences, and communication/customer service issues. These weaknesses may need to be addressed in order for the barber shop to improve and potentially earn a higher rating.


Best TL Reviews

Great hair care service.. But... the barbershop definitely, needs a good cleaning. Some decor updates and you have a 5 star bizzz.. Let me be very clear...... Not everyone knows or cares about cleanliness soooo.. I'll leave that right there because any opinions of this barber shop being CLEAN , must be opinions of those whose environments are alike... Each visit was the same that I observed..." I come as a guest not a customer". Again the person I am accompanying, does leave out flawless..
The 2nd chair in the right is not a good idea. I was charged $35 for a bald cut that I got lower with at home clippers and I instructed him to cut my beard DOWN he did not groom it he cut it to stubble nearly OFF instead of down then lined up the stubble. I looked worse than when I entered. The only positive thing about the experience wa she used got a cold toweling and was attentive to the skin JUST NOT THR CUT UNFORTUNATELY. Highly do not advise. Worse cut in tears. If you do go be sure to pay attention to them in the mirror they don’t deal with interrogation well obviously.
I’m impressed. Relocated here from NC and it took a year to find someone I trusted to cut my son’s hair. Shout out to Mr. Otis! We appreciate you.
Otis is great. Always does my son hair so good
After owning a barbershop ( Blues Barbersalon) it was gonna a little different going to continue to service my clients in an environment that was not created the way in wished we have services them for the last thirteen years. I must say coming into Dels Barbershop Family has been a very nice welcoming for my brother and I, as well as our clients. So if in the area and would like a full service barber, please by all means stop in and get a full service cut. Appointments are welcomed as early as needed as well as late hours if really needed. As for my brother and myself we rate it as employees 5 STARS. SEE YOU THERE!!
Barbers sitting around talking ,not really enthused to help or make sure customers need service. Haircut skills could improve. Some barbers don't even give parent a chance to see if they approve or like haircut before releasing child from chair. One time I wasn't really pleased with haircut due to barber not following instructions so I just said forget it. I had a long day so I just left
Great place haven't had my hair cut in a year. Came in on my anniversary and had my hair cut face shaved and mustache shaped (along with a line up) for $15. The speed of service the friendly family feel of the environment would lead me to recommend this place to most of my friends.
Del is the only person we let cut our kids hair

Del's Barber Shop Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 08:00 AM - 08:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 08:00 AM - 08:00 PM
Friday 08:00 AM - 08:00 PM
Saturday 08:00 AM - 08:00 PM
Sunday Closed

How to go there

Location