Quick Facts About Shangri La Nail & Spa @ Garth Brooks Blvd
Strengths of Shangri La Nail & Spa @ Garth Brooks Blvd:
1. Fast service: Multiple comments mentioned that the salon worked quickly, indicating that customers don't have to spend a long time getting their nails done.
2. Friendly staff: Many customers appreciated the friendly and nice demeanor of the staff, which can contribute to a positive and comfortable experience.
3. Cute nail design: One customer mentioned that they liked the design of their nails, suggesting that the salon offers creative and attractive designs.
4. Professionalism: Despite facing an angry and rude customer, the salon maintained professionalism, which impressed one customer.
Weaknesses of Shangri La Nail & Spa @ Garth Brooks Blvd:
1. Nail quality: Several customers experienced issues with the longevity and durability of their nails, with comments about nails breaking within a few days or lifting. This indicates a weakness in the quality of the nail services provided.
2. Customer service: Some customers mentioned poor customer service experiences, including instances of arguing and rudeness from staff members. This can significantly impact the overall experience and satisfaction of customers.
3. Pricing transparency: One customer mentioned that the salon charged additional fees that were not clearly communicated, leading to customer dissatisfaction. Lack of transparency in pricing can lead to negative experiences and mistrust.
4. Rushed service: One comment mentioned that the service felt rushed, resulting in poor application and overall dissatisfaction. Rushing through services can compromise the quality of the work and leave customers unsatisfied.
5. Communication issues: Some customers mentioned difficulty communicating with staff members, implying a language barrier or unwillingness to provide clear responses to questions or concerns. This can result in frustration and dissatisfaction for customers.
6. Inconsistent experiences: While some customers had positive experiences with the salon, others had negative experiences, indicating inconsistency in the quality of services provided. Inconsistency can lead to a lack of trust and hesitation in returning to the salon.
In conclusion, Shangri La Nail & Spa @ Garth Brooks Blvd has strengths in terms of fast service, friendly staff, and creative nail designs. However, weaknesses in nail quality, customer service, pricing transparency, rushed service, communication issues, and inconsistency in experiences indicate areas that need improvement for the salon to provide a consistently positive experience for all customers.
Best TL Reviews
My overall experience was great! They were friendly and worked fast. However, I asked for acrylics and they ended up doing dip (my fault because I didn’t stop her) but not even 4 days later I’ve already broke 3 of my nails off. My design was super cute though!
I got a full set and within 6 days, 3 broke off at the exact same spot. 1 of the breaks was within 18 hours and I went the next day to have it fixed. When I called to see if I can have the other 2 fixed, the girl said I could have a discount for a fill because it’s been 6 days and I would need a fill by now. Picture for proof I don’t need a fill. And one break was peeling a cutie orange. Terrible quality nails and even worse customer service. Please keep in mind that I have nails on regularly and I’m not hard on them. I tried this new place because my usual place is really far to drive so I was wanting something a little closer. Never again.
this place is great and so nice i got my nails done by a young lady named mia ugh i love her she made them look so nice and took her????
Worst experience yet at a nail salon.They keep raising their prices but are not improving their customer service. They don't speak to you unless their trying to sell you something. If you ask a question they act like they don't understand. But they understand and speak English just fine when it comes to money.
I had a full set of solar nails put on. She got acrylic all over my fingers that I could not even get off with the scrub brush and soap. Lots of acrylic under the nails that I had to ask her to use the tool to clean up. When I went to pay she said it was $55. I said your price sheet says $45 for full set. She said I charge you $5 to take your old nails off, and $5 to shape your nails. Upcharging customers is never good for a business. Well, you lost me as a potential customer.
I gave them one star because that’s the lowest I can go but If I could give than -5 stars I would . I came here to get my nails done. I wanted just a fill and that’s what I asked for, they barely filed my nails and on top of that the man that did my nails was arguing with me because I just wanted to fill and I didn’t want to. He did a poor job so bad that in not even a week and I have one nail that is lifting. With that said I came back to try to get it fixed and they refused to fix it without charging me and they were so rude. The person that did them started arguing with me because I did not want her to get a full set I just wanted to get a fill so that’s what he’s blaming it on. I have gotten my nails done different places and if Something Happens they don’t give me any excuse and they just fix it, they don’t start arguing with me and telling me that they don’t know what I do and that they don’t know how it happened. I am a teacher and in six days none of my nails have ever lifted. They rush and do a poor job because they want to get you out of there fast so they can take more customers.
The guy seemed annoyed he had to do my nails took forever to get the polish off and then rushed through application. I still have glue all around my nails and ripples in them, not smudges, it was because of the poor application. My nails look absolutely terrible. I only went bc my friend was treating me and she chose the place. I am definitely going to stick to "my" place from now on. I wouldn't recommend either shangri la nail place in yukon! I tried the other 2 weeks ago and while it was a much better job then this one was, it felt rushed and the guy there was rough.
We have used this nail salon for years and have always been impressed with their services. Today, we were exceptionally impressed with their calm composure and customer service when an angry customer came in. The customer was very rude and out of line and this nail salon still maintained professionalism. Bravo!
The lady doing my nails today was rude. She never spoke and just hit my feet for me to move them. She cut my nail to the quick. They moved my granddaughter from the princess chair before her nails were done drying. So they could do two little girls that just came in.
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Shangri La Nail & Spa @ Garth Brooks Blvd Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
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