Carlos Barbershop

+1 646-322-2306

1865 Forest Ave, Staten Island, NY 10303 United States of America

Open Today: -

Quick Facts About Carlos Barbershop

Carlos Barbershop, based on the comments provided, has both strengths and weaknesses that can be evaluated. Let's discuss them in detail.

Starting with the strengths, customers have mentioned positive experiences at Carlos Barbershop. One customer expressed gratitude for the barbershop fixing their son's hair in preparation for a wedding. The customer provided before and after pictures, indicating that the barbershop was able to successfully correct the hair mishap. This showcases the barbershop's expertise and skill in providing satisfactory results.

Another positive comment mentioned that the barber, Carlos, is considered amazing and has been known for providing extraordinary services for years. This long-term relationship implies that Carlos has built a good reputation and has consistently delivered quality haircuts. Carlos' reputation may contribute to the barbershop's regular customer base and positive word-of-mouth referrals.

Furthermore, several customers appreciatively noted that the wait times at Carlos Barbershop are not excessive. This implies that the barbershop is efficient and values its customers' time. Customers don't have to endure long waits, which can be a hassle in other establishments. Additionally, customers indicated that the prices are reasonable, suggesting that the barbershop provides value for money.

Another strength mentioned by customers is the pleasant and respectful atmosphere maintained at Carlos Barbershop. This creates a comfortable environment for customers, allowing them to bring their children without any worries. The positive ambiance can contribute to customer satisfaction and repeat business.

Now, let's discuss the weaknesses or areas of improvement for Carlos Barbershop, as mentioned in the comments. One complaint surfaced regarding the unprofessional behavior of one of the barbers, who charged a significantly higher price for a basic kid's haircut without any valid explanation. The barber's response, stating that he charges whatever he wants and doesn't care if the customer doesn't return, reflects poor customer service and a lack of professionalism.

Another negative comment mentioned mistreatment of an employee based on their race. The comment raises concerns about discrimination and unequal treatment. The barbershop should prioritize fairness and create a respectful and inclusive work environment, irrespective of an individual's background or ethnicity.

Hygiene standards were also criticized in one comment, suggesting that the barbershop might have cleanliness issues. The mention of mice infestation and a lack of sterilization after dropping a comb raises concerns about the barbershop's commitment to maintaining proper hygiene standards. This is a significant concern that may deter potential customers and could result in health and safety risks.

One customer expressed frustration about being kept waiting for an extended period of time while a barber went to pick up food. The customer attributed their extended wait to their race, feeling discriminated against. This indicates a lack of equal treatment and customer service for all customers. It is important for the barbershop to ensure fair treatment and timely service to all clientele, regardless of their background.

Lastly, one comment mentioned that the barbers at Carlos Barbershop often do not acknowledge new customers or pay attention to them, as they seem engrossed in their phones. This disregard for customers can lead to a negative experience and create an unwelcoming atmosphere.

In conclusion, Carlos Barbershop has several strengths, including skilled barbers, reasonable prices, efficient service, and a pleasant atmosphere. However, there are notable weaknesses in terms of unprofessional behavior, potential discrimination, hygiene concerns, and lack of equal treatment for all customers. It is important for the barbershop to address these weaknesses and ensure a high standard of customer service, cleanliness, and fairness to create a positive and inclusive environment for all customers.

Best TL Reviews

The barber fix my son's hair that was messed up from Colorado and we have a wedding to go to. Here are the before and after pictures. Gracias

Guy tried to charge me $30 for a basic kid hair cut and when I asked him why- he told me he charges what he wants! And when I told him I won't come back, he straight up told me he doesn't care. Very Unprofessional

To express that make extraordinary things I’ve known him for years and I think he’s amazing.

I was the first Caucasian barber to ever work there and they mistreated me in front of the clients. Not to mention it’s not very clean over there. It’s actually infested with mice and they tried to kill one in front of the clients. Whenever Carlos drops the comb on the floor he doesn’t sterilize it after he picks it up. They’re also culture-selfish cause they taught the new guy better than me simply because the new guy is the same culture as them and only speaks Spanish.

Poor customer service, have been sitting for almost an hour waiting a barber that went yo pick up food but I guess I’m black so no worries I get it .

Great place to get a haircut

I always like coming to this barbershop. The wait is never too long, the prices don't gouge you, and they maintain a pleasant, respectful atmosphere so I don't have to worry about bringing my children.

Do not go here. It seems like a hassle for the barbers to cut hair here and they don’t even acknowledge new customers when you walk in. They don’t even look up from their phones