Quick Facts About Viva Nails, Hair & Spa
Viva Nails, Hair & Spa has several strengths based on the comments provided.
Firstly, the employees at Viva Nails are known for their exceptional customer service. Sang, in particular, is mentioned as being pleasant, friendly, and taking a genuine interest in getting to know his customers. This personal touch creates a positive and welcoming atmosphere, making customers feel valued and comfortable during their visits. Sang's talent as a nail technician is also praised, indicating that Viva Nails has skilled and talented staff members.
Efficiency is another strength highlighted by a customer. Sang is described as efficient, always listening to how the customer wants their nails done, and delivering great results that last for weeks without any breakage. This attention to detail and ability to provide long-lasting results is likely a factor that keeps customers satisfied and coming back to Viva Nails.
The salon also offers exceptional waxing services, as mentioned by a customer who received a brow wax. The person who performed the waxing took their time and delivered amazing results. This demonstrates that Viva Nails has skilled and knowledgeable staff in their waxing department, ensuring that customers receive top-tier service and achieve the desired results.
Additionally, Viva Nails is known for their relaxing atmosphere and the artistry they bring to their nail services. One customer mentions feeling relaxed and appreciates the time taken to create intricate nail art. This indicates that the salon values the aesthetics and creativity involved in nail designs. Despite the focus on artistry, the salon maintains timeliness, ensuring that customers are not kept waiting excessively and can leave within a reasonable timeframe.
Another customer mentions the expertise of the staff in massage services. Jenny, in particular, is praised for her level of skill and knowledge, creating a comfortable experience for the customer. This suggests that Viva Nails has trained and experienced massage therapists who can provide high-quality massages to customers.
Lastly, the cleanliness of the salon is commended by a customer. A clean environment is crucial for any spa or nail salon, as it ensures the safety and well-being of the customers and staff. Viva Nails' focus on cleanliness reflects their commitment to providing a hygienic and inviting space for customers.
Despite the positive comments, there are also some weaknesses that can be identified.
One weakness could be potential inconsistencies in service quality. While several comments praise specific technicians, there isn't a consistent mention of all staff members delivering exceptional service. It is possible that the level of service may vary depending on which employee the customer interacts with. This inconsistency could be improved upon by ensuring that all staff members receive training and are held to the same high standards.
Another potential weakness could be limited availability or long waiting times for appointments. While the comments do not specifically mention this issue, the customer who mentioned being fit in between other clients implies that there may be a high demand for appointments. If the salon struggles to accommodate all customers in a timely manner, it could be a weakness that needs addressing to improve customer satisfaction.
In conclusion, Viva Nails, Hair & Spa has several strengths that contribute to its positive reputation. These include exceptional customer service, talented and efficient nail technicians, skilled waxing and massage services, a focus on art and relaxation, and a clean environment. However, potential weaknesses may include inconsistencies in service quality and limited availability for appointments. By addressing these weaknesses and building upon their strengths, Viva Nails can continue to provide excellent service to their customers.
Best TL Reviews
Sang does a fantastic job every time I come in to Viva Nails. He is always pleasant and friendly. He remembers so much about our conversations and always asks me about important things going on in my life. He takes a real interest in getting to know his customers. He is a wonderful person and a very talented nail technician.
Sang is always efficiant! He listens to how i want my nails done, and they always look great; and last weeks ! I go 5 weeks b4 needing a refill. I never break a nail.
I'm extremely happy with the service that I received today. I absolutely love my brow wax! The person who did my wax today(I believe her name is Ying) was very kind and friendly and took her time. The results are amazing!!!
This place is amazing! They take care of me every time making sure my nails are perfect and make me feel so relaxed. They take time with the art they create, yet are timely with it getting me out the door in a reasonable hour or so. I love this place and always recommend it
Qin is the best. She has magical fingers on massages. And Sant and Lisa are great at pedicures. I would recommend them all. Please the money and experience is worth it. - First time customers (Mother & daughter)
I️ just lost and entire gel nail and went to get it replaced. My technician is amazing! She was just finishing with one client, helping another technician and fitting me in between, I️ was out of the salon within half an hour. Thank You Viva Nails and Joanne!! You are the best!!!
I found the perfect place for a massage Jenny was amazing her level of skills was top tier she was very knowledgeable I was very comfortable! The place was clean and staff was respectful and very polite…Ask for Jenny she’s Wonderful
Very clean, everyone is always so friendly. My nail tech Rinna is amazing, very nice and never disappoints my nails always look great and she does a great pedicure as well!
Place Pictures
Viva Nails, Hair & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:00 AM - 06:30 PM |
| Sunday | Closed |
How to go there
Location
Places
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