First Nails

+1 828-757-9111

SE, 112 Wilkesboro Blvd NE G, Lenoir, NC 28645 United States of America

Open Today: -

Quick Facts About First Nails

First Nails place, based on the comments provided, seems to have a number of weaknesses that may overshadow its strengths. It is important to note that these comments are subjective and represent the experiences of individual customers.

One of the primary weaknesses of First Nails place, as mentioned by multiple customers, is the poor customer service they experienced. Several customers mentioned encountering rude and disrespectful staff members, particularly a young man who had a language barrier issue. This reflects poorly on the salon's commitment to providing a welcoming and pleasant environment for customers. The comments also mention that the staff members were rushed, which resulted in sloppy work and a disregard for customer satisfaction.

Another significant weakness highlighted in the comments is the inconsistency in pricing. Customers reported being charged different amounts for the same service during different visits. This lack of transparency in pricing can create a sense of distrust and dissatisfaction among customers. Additionally, a customer mentioned being charged more than they had ever paid for a set of nails, indicating that the salon may take advantage of customers by inflating prices.

The quality of the nail services provided by First Nails place is another weakness mentioned in the comments. Several customers expressed disappointment with the final result of their nails, including issues such as nails popping off quickly, uneven application, and globs of acrylic. This indicates a lack of attention to detail and a subpar standard of workmanship. It is also worth noting that one customer mentioned their nails being left in a painful state after an attempted removal, indicating a lack of expertise in handling such procedures.

Customers also criticized First Nails place for not offering a variety of services and lacking the ability to accommodate walk-in appointments. This limits customer options and may lead to frustration and inconvenience for those seeking immediate services. Additionally, some customers commented on the salon's cleanliness, noting that it could benefit from a thorough cleaning.

Despite the weaknesses mentioned, there are a few potential strengths to consider. One customer mentioned that the lady who did their toes and eyebrows provided great service, indicating that there may be some skillful and competent staff members at the salon. Additionally, another customer appreciated the quick service they received, suggesting that First Nails place may be able to accommodate customers in a timely manner.

In conclusion, First Nails place seems to have several noteworthy weaknesses based on the comments received. These weaknesses include poor customer service, inconsistent pricing, subpar quality of nail services, limited service offerings, and cleanliness concerns. These issues may significantly impact the overall customer experience and deter individuals from returning to the salon. However, it is important to acknowledge that these comments represent specific experiences and may not reflect the opinions of all customers.

Best TL Reviews

I brought my daughter in to get our nails done. The young man that was doing her nails was so rude and disrespectful because of the language barrier I couldnt understand him so I repeated my questions until I could understand his answers. She got acrylic Thursday and it's only Monday and she only has 5 nails remaining where they have popped off like glue on nails. I was told hers would cost $33.00 but when the young man was done he charged me $50 because she got 2 different color polishes that were gel polishes. That's a $17 difference than I was originally told. We will never go back here. Such a waste of money and they will not make it right. I do not recommend first nails to anyone.

They don't do designs anymore they think a stencil is ok... And everytime I go the young man is very rude has no manners! And they never have time for walk ins.. but says walk ins are welcome, they are never busy the woman that helps is very rude as well and rushed through painting and doesn't pay attention

I have high standards from a nail salons. I typically travel to get my nails done, but i was in a pinch. The lady that did my toes and eye brows were great. The man who did my nails rushed. I have ridges in my nails and the polish is over my cuticles. Very sloppy and highly dissatisfied. I felt like i was a bother and he didn't want to be there. I am not a nail professional but these look horrible. Hopefully no one will notice. Would not go back, i will continue to drive a hour away to get my nails done. Place could deff use a good scrubbing as well.

I think this place makes up a different price every time I go . I have went a few different times and two times I had a fill in and color. I paid different price each time I went. Today I went and got a new set with gel polish . They charged me more than I have ever paid for a set of nails . The guy that did my nails was so rough with me . One time I went and the guy was so rough he made my finger bleed. I will not go back to this place .

He did a AWFUL job on my nails . They are not even , smooth or anything . They have globs of acrylic . All because he was worried about being on his phone ! I got my nails done for my wedding and they look awful ???? I will not be back .

They took me in real quick. Didn't offer to actually give me a full mani. Didn't put cuticle oil on anything of the sort. After 3 days my "gel" came off. I've been having my nails done for about 3 years. This is the first time EVER across the entire U.S. that literally this has happened to me. I'm either wanting my nails done with a full manicure done the right way or a refund. I expect the best from any of the nails salon I go to. First impression of the first nail salon I've been to in North Carolina I'm highly not impressed.

I had called to make an appointment and was told 9 AM I get there and the man says what can we do for you I was like I need a manicure and pedicure. The girl took me for the pedicure and did a fine job. Then I waited for 2 hour for the manicure the man took 3 yes 3 people before I decided to leave and go to another place. I will never go back.

Nope, never again. My daughter came here to get her acrylic nails removed...took over 45 minutes...they even tried just peeling them off at first!? Can you say painful? They finally decided to soak them after she jumped from pain three times and I said we're leaving. Good grief. Never again.