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AZN Nail

+1 216-991-6750
14105 Kinsman Rd, Cleveland, OH 44120 United States of America
Open Today: 10:00 AM - 04:30 PM

Quick Facts About AZN Nail

AZN Nail Place, based on the comments provided, has several strengths and weaknesses. The strengths of the salon include its convenient location, professional attitude, excellent service, and the quality of the nail services provided. On the other hand, some weaknesses of AZN Nail Place include difficulties in communication as they often do not answer the phone, long wait times due to limited staff availability, and instances where staff members express dissatisfaction or frustration towards customers.
One of the major strengths of AZN Nail Place is its convenient location. A customer mentioned that they were thrilled to have a place just two miles from their house, reducing the travel time and making it more accessible. This is beneficial as it allows customers to easily reach the salon without spending a significant amount of time driving.
The overall professional attitude of the staff is also highlighted as a strength. A customer mentioned that despite being late for their appointment, the staff member still accommodated them, though expressing their dissatisfaction. This shows that the staff is committed to providing a quality service despite the inconvenience caused. Additionally, another customer mentioned that the salon is always professional, providing excellent service and doing a great job on their nails and pedicure. This positive attitude is likely to contribute to customer satisfaction and loyalty.
The quality of nail services provided at AZN Nail Place is another strength. Customers consistently mention that they are happy with their nail services, whether it is a fill, gel polish, or a pedicure. This indicates that the salon has skilled technicians who are capable of providing well-shaped and aesthetically pleasing nails. The customers' loyalty over multiple years also supports the notion that the salon delivers consistently good results.
The presence of a dog in the salon is another positive aspect for customers who appreciate it. While this may seem like a minor detail, it adds a welcoming and friendly atmosphere for customers, making them feel more comfortable during their visit. This could potentially be a unique selling point for AZN Nail Place.
However, there are also some weaknesses that could be addressed by AZN Nail Place. One consistent issue mentioned is the difficulty in being able to make appointments due to the salon's inconsistent phone answering. Several customers expressed their frustration in trying to make appointments as no one answers the phone. This lack of communication can be detrimental to customer satisfaction and may lead to potential clients seeking services elsewhere.
Another weakness highlighted in the comments is the long wait time and lack of available staff. A customer mentioned waiting 35 minutes for their nail replacements and polish change due to the limited number of employees. This can be frustrating for customers, as it wastes their time and potentially leads to a negative experience. Having enough staff members to accommodate customers efficiently and minimizing wait times should be a priority for AZN Nail Place.
In conclusion, AZN Nail Place has several strengths, including its convenient location, professional attitude, excellent service, and quality of nail services provided. However, it also faces challenges such as difficulties with phone communication, long wait times, and a lack of available staff. By addressing these weaknesses, the salon can further improve customer satisfaction and retain loyal customers.


Best TL Reviews

I have been trying to find a place close since I moved to the area and I hate spending 30 minutes each way driving. I needed my nails done before Christmas so had to look. Looking at some reviews from another place, gel polish was always peeling so the only thing I read on this place was they don't answer the phone, and they didn't, but neither do I! So I drove down, door was locked but they opened it for me and squeezed me in at the end of the day. I am beyond happy with my fill. They reshaped what I went in there with which was very flat and bulky. Pedicure was great as well. I am thrilled to have a place just 2 miles from my house. This is definitely my new spot. Plus, any business the has a dog running around is ok with me. THANK YOU!
I absolutely loooovvvvveee everything about ANZ nails they have always been professional they do a phenomenal job with my nails! I have been going there for 11 years I've moved a few times across town and I still travel every few weeks to get my nails and feet done! They all do a great job.
I call , an was able to get an appointment with in a half hour. I was late and he let me know that he was upset about it, but took me any way. He had a very professional attitude, did an excellent job on my nails . I was totally satisfied and will return in the near future.
Vinny & Kim team players ????
They did a great job on my nails & pedi
Kim and her husband are always a pleasure with great service!!
How can you make a appointment when no one answers the phone. I've been trying to make a appointment for two weeks now and still no answer.
I waited 35 minutes for two nail replacements and polish change, due to lack of available employees. She had to correct a mistake with the acrylic on one nail, however, I did like the final outcome.
Pro - Convenient location
Con - Wait time and lack of staff
My experience at AZN Nails was excellent. Kim and Lynn are awesome. Excellent service.????

Place Pictures

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AZN Nail Info

Amenities

Today

Opening Hours

Monday 10:00 AM - 04:30 PM
Tuesday 10:00 AM - 04:30 PM
Wednesday 10:00 AM - 04:30 PM
Thursday 10:00 AM - 04:30 PM
Friday 10:00 AM - 04:30 PM
Saturday 10:00 AM - 04:30 PM
Sunday Closed

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Location