Quick Facts About Wigs & Things
Wigs & Things place seems to have several strengths based on the comments provided. One of the strengths mentioned is the knowledgeable and kind staff. Heather and Keisha, in particular, are highlighted as being helpful and answering any questions customers may have. Additionally, the young lady in the back is described as being "awesome" and knowledgeable about wigs and products in the store. This expertise in the staff creates a positive experience for customers and allows them to feel confident in their purchases.
The store is also praised for being well stocked and clean. This indicates that Wigs & Things place has a wide variety of options for customers to choose from, ensuring they can find what they need. The cleanliness of the store also suggests a level of professionalism and attention to detail.
Another strength mentioned is the friendliness and professionalism of the staff. Customers appreciate the warm and pleasant atmosphere, and the fact that the employees are not only knowledgeable but also patient, kind, and funny. This further contributes to a positive shopping experience and helps customers feel comfortable trying on wigs and making a purchase.
The availability of a wide range of items and good prices is another strength mentioned. Customers appreciate that they can find what they need at Wigs & Things place and at reasonable prices. Additionally, one comment highlights that they have a good selection of men's caps, indicating that the store caters to diverse customer needs.
However, there are also a few weaknesses mentioned in the comments. One customer mentions the lack of a restroom for customers to use. This inconvenience may have resulted in the customer cutting their shopping time short and potentially discouraging them from returning in the future. This suggests a potential area for improvement in terms of customer comfort and convenience.
Another negative comment highlights the experience of feeling restricted and not being able to try on more than three wigs. This customer also felt that the salesperson was not informative about the items and had a sense that the store was afraid they would take something. This feedback indicates a potential issue with customer service and the need for better assistance in providing information about the products.
Overall, Wigs & Things place has several strengths, including knowledgeable and friendly staff, a well-stocked and clean store, and reasonable prices. However, there are also areas that could be improved, such as providing customer restroom facilities and ensuring that all customers receive informative and attentive service. By addressing these weaknesses, Wigs & Things place can enhance its overall customer experience and continue to build a positive reputation.
Best TL Reviews
Heather and Keisha are the best. So knowledgeable and kind with every question asked. There was another young lady Pilar that was get as good with customers but I don't see her there anymore. Keep up the good work!
Young lady in back...Awesome! Very Very helpful, pleasant, friendly and very knowledgeable about wigs and products in store!
Heather was wonderful, she was patient, kind, funny and amicable. And..she knew what she was doing. Very professional. I enjoyed the experience of trying on wigs and finding a great match for myself and my daughter-in-law. The store is well stocked and clean. Overall a good experience
Love it they have all you need for any last time minute things that you need to fix up for an are very helpful an very friendly .
Very friendly and professional. This place have everything you need & great prices. However" I feel" any business dealing with customers should have a restroom for them to use. I had to cut my shopping very short just to go find a restroom. I wanted to shop more but I just didn't bother going bck????
I always by my (men) caps from there good selection and good prices they also have all kinds of hair care products
We were surprised at how we were treated. The manager would only let us try on 3 wigs.
The sales lady was not informative about the items.
In fact i felt as if they were afraid we were going to take something.
I will not go back.
Have the items you can't find any where else.
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