Quick Facts About Superb Nails
Superb Nails Place is a nail salon with a mix of positive and negative reviews. Let's analyze the strengths and weaknesses based on the comments provided.
Strengths:
1. Friendly and Nice Staff: Multiple comments mention that the people at Superb Nails Place are nice and friendly. This is an important strength as it contributes to a positive customer experience.
2. Talented Nail Artists: Several customers specifically praise Kelly and Leta for their talent and the quality of their work. This indicates that the salon has skilled nail technicians who can provide excellent services.
3. Affordable Prices: The salon is cited as being reasonably priced, which is a strength as it attracts customers who are looking for budget-friendly options.
4. Clean Facilities and Cozy Decor: One reviewer mentions that the facilities are clean and the decor is cozy. A clean environment is essential for a professional salon, and a cozy decor can enhance the overall experience for customers.
Weaknesses:
1. Inconsistent Quality: One customer mentions that their recent visits have been less than ideal, with unevenly filed and lumpy nails. This implies that there may be inconsistency in the quality of service provided, which is a weakness as it can lead to dissatisfaction among customers.
2. Communication Issues: A couple of comments mention communication problems with some staff members, possibly due to a language barrier or accents. This can be a weakness as effective communication is crucial in order to meet customers' expectations and preferences.
3. Scheduling and Time Management: One reviewer expresses frustration with the salon's scheduling and time management. They were given an appointment, but when they arrived, they were told it was too late and had to reschedule for another day. This inconsistency and lack of communication can be a major weakness as it leads to inconvenience and dissatisfaction for customers.
4. Lack of Professionalism: One customer criticizes the salon for not being professional. They were asked to come back on Saturday after already waiting for an appointment, and the salon failed to inform them earlier. This lack of professionalism can leave a negative impression on customers.
In conclusion, Superb Nails Place has strengths such as friendly staff, talented nail artists, affordable prices, and clean facilities. However, there are weaknesses in terms of inconsistent quality, communication issues, scheduling problems, and a lack of professionalism. It is important for the salon to address these weaknesses in order to improve customer satisfaction and loyalty.
Best TL Reviews
Original rating (4/5) Nice people! They always take me as a walk-in on Mondays. They don't seem rude either! Language barrier/accent misinterpretation might be a slight hiccup depending on the person your with. Kelly is super talented and I really recommend going to her! (Picture is for this review!)
New rating (2/5) I always liked my services done here in the past don't get me wrong. But the past recent visits have been less than ideal. This most recent time the lady who did my nails gave me lumpy nails and didn't file my nails evenly. She also didn't cover part of my nail. The gem she put on one of my fingers is off center. I originally went in wanting to get a red ombre but she said she doesn't do ombres so I switched to a simple black at the end with a gem. She cut one of my cuticle nail's too deep and now it's peeling. The second to last time here I also had uneven nails and had to file them when I went home. She also put nail polish over my skin (I think it's the cuticle) so it made the polish lift up in less than a week. As I said in my original review though, they are super nice people, but there can be communication errors with some of the staff! I personally recommend Kelly since I've never had a bad experience with her and I love what services she's done on me. Unsure on going back here since this has happened the last two times.
THE BEST NAIL SALON EVER! I’ve been coming here since high school and they never let me down! My nails always look amazing! Leta is my absolute favorite! They take their time and the prices are great. I love superb (:
When I tell you I go no where else. I don’t. Leta is soo talented these are some of my newest nails. They are also very reasonable with prices. I would highly highly recommend.
The service here is amazing! They really made sure my feet were perfect and taken care of very carefully. They gave a wonderful foot and leg massage and made me feel super relaxed. I will be back to get this amazing service and to get a manicure as well ????. Thank youu for the amazing experience!
Kelly always does an incredible job! Best and most affordable gel manicure in the area.
First time here for a gel full set, and I am in love! The facilities are clean and the decor is cozy. Kellie was super sweet and attentive. Will definitely be back for many refills to come!
This is my regular go-to nail place. Their services are cheaper than most everyone else and they go out of their way to take care of you. They've been consistently great over 2 years. I highly recommend to anyone.
In this place they are not professional at all, I called on Monday to make an appointment for a pedicure, and they gave it to me for Friday at 6PM, and when I was already in the place waiting for them to attend me they tell me that it is already too late and that They can't help me, and she said to me can you came back Saturday in the morning. after I left other things to do and after waiting in the room for 20 minutes they told me that. they couldn't call me before arriving and waiting.
Place Pictures
Superb Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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