Quick Facts About Renaissance Nail & Spa
Strengths:
1. Convenience: The salon is able to accommodate customers on short notice and has a friendly receptionist who helps with scheduling appointments.
2. Quality of service: Many customers praise the nail technicians for doing a great job on their nails. They mention that the pedicures and full sets turn out beautifully and that the technicians are gentle and take care not to hurt their nail beds.
3. Customer satisfaction: Several customers mention that they have been coming to this salon for an extended period of time and have never had a bad experience. They are consistently satisfied with the results and feel that their nails come out exactly as they expected.
4. Pricing: While one customer does mention that the prices are a little high, another customer states that the pricing is decent. The salon also has price lists available for customers to reference.
5. Friendly staff: Multiple customers mention that the staff members are friendly and courteous, making the atmosphere of the salon pleasant.
Weaknesses:
1. Overpricing: One customer mentions that the salon charges high prices for what they consider to be basic services. This customer feels that they were overcharged for a gel removal and a manicure.
2. Lack of transparency: The same customer mentions that there are no price lists posted, which can make it difficult for customers to know the prices of different services before getting them done.
3. Uncomfortable atmosphere: One customer mentions that the atmosphere of the salon is bleak and lacks any form of entertainment such as music or TVs. They also note that the floors were dirty, making the place appear unmaintained.
4. Unprofessional behavior: One customer explains that their girlfriend had a negative experience where a nail technician showed frustration and impatience, even gossiping with coworkers in front of them. This behavior made the customer feel uncomfortable and perceive the staff as unprofessional.
5. Limited services: There are no comments specifically mentioning the range of services offered at Renaissance Nail & Spa. This could be a weakness if the salon does not provide a wide variety of options for customers to choose from.
In conclusion, while Renaissance Nail & Spa has strengths in terms of convenience, quality of service, customer satisfaction, pricing, and a friendly staff, there are also weaknesses regarding overpricing, lack of transparency, uncomfortable atmosphere, unprofessional behavior, and potentially limited service offerings.
Best TL Reviews
If you’re looking for an overpriced basic job done okay, this is your place. I ignored the reviews and needed a fast manicure before I met a client. My gel nails had grown out a little long. After overuse of the dremmel (which another person borrowed the tip for someone’s pedicure after) and having to say 3x I don’t want gel, just a French manicure, I just felt uncomfortable and said Nevermind. I asked to be charged for the removal. Paid $30 for gel removal and a manicure. Extra $1 to use my Visa. No price lists are posted. Afterwards I asked for the book, I probably should have before, and removal is $10. So not only am I leaving overcharged but underwhelmed. The atmosphere is bleak. No music, no conversation, no TVs even (and by this point even Jerry Springer would lighten the mood), it’s 10am and the floors are dirty, so the place looks like the attitudes feel. I wouldn’t recommend.
Piela was super sweet! Great receptionist and was able to get me in on short notice!! Got my pedicure by Susie! And a full set by van she did an amazing job! The matte black looks stunning!! They took great care of me.. Definitely recommend !!
Rally good experience my daughter got acrylics for the first time and said they were really gente with her nails. And found the best way not to hurt her nail beds. They turned out really pretty lady was really nice. just a little pricey
I came in for a foot treatment and full set and Rosie did an amazing job on my toes. She gave a much needed treatment I recommend the callus treatment. My nails I always get plain so they always come out great. The scheduler is so nice and friendly with beautiful nails might I add. Great place to go on Monday early in the day
I love this spa. I tend to only get my pedicures here and I highly recommend Suzie and Henry. Always a very satisfied customer
Always professional, courteous, and accommodates my busy schedule. I've been coming to this location for a year and a half and I've never had a bad experience! My nails come out the way I expect them to every single time!
My girlfriend went one time to this location , waited a very long time to be serviced by someone. One of the gentleman there was helping her, she wasn't very sure what color she wanted the gentleman was very visibly frustrated and impatient with my girlfriend pretty much asking her if she wanted to step to the side to make her decision like she was wasting his time ( no one was in there) proceeds to do the nails , started gossiping with his Co workers so we wouldn't understand them. Just gave an attitude to my girlfriend the rest of the time we were there. Don't ever go here, very unprofessional people
My friend and I got pedicures here they came out really nice. The ladies were very friendly, I got a white gel and they came out perfectly. Added photos of pricing too, decent pricing.
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