Quick Facts About Polish Me Pretty
Polish Me Pretty is a nail and hair salon that offers various beauty services. Based on the comments provided, there are both strengths and weaknesses associated with this establishment.
One of the strengths mentioned in the comments is the cozy atmosphere of the salon. This creates a welcoming and comfortable environment for customers, making them feel at home. Additionally, the music vibes are praised, indicating that the salon pays attention to creating a pleasant ambiance for its clients.
Another strength highlighted is the talent of some of the technicians. Ayasha, Nikki B, and Kyra are mentioned specifically for their excellent work. Customers appreciate their skills and attention to detail, as nails done by Nikki B reportedly do not break or crack even after two weeks. This expertise contributes to customer satisfaction and loyalty.
The ability to offer multiple services in one place is also seen as a positive aspect of Polish Me Pretty. Customers appreciate the convenience of being able to get their hair, makeup, and lashes done all at once. This saves them time and makes it easier to manage their beauty routine.
On the other hand, there are also several weaknesses mentioned in the comments that need to be addressed. The most significant issue seems to be poor customer service. Multiple customers have experienced rude behavior from nail technicians and co-workers, which made their overall experience uncomfortable. This is a major weakness as it directly impacts customer satisfaction and potentially drives customers away.
There are also complaints about the quality of the service provided. One customer mentions that their nail came off after just one week, which is unusual and suggests poor application. Similarly, another individual had a negative experience with a nail technician who not only failed to show up for their appointment but also caused pain by improperly handling their feet. These incidents reflect a lack of professionalism and attention to detail from the staff.
Communication is another area that needs improvement. One customer mentions that their technician did not inform them in advance that they would not be able to make their appointment, leading to a wasted trip and inconvenience. Additionally, when the customer reached out to the salon via text, there was no response. This lack of communication reflects poorly on the establishment and creates frustration for customers.
The attitude of the manager is also highlighted as problematic. One customer states that the manager had a terrible attitude when they complained about their experience, which suggests a lack of customer-oriented approach from higher management. A poor attitude from the manager can contribute to an overall negative experience for customers and hinder problem resolution.
In conclusion, Polish Me Pretty has strengths such as a cozy atmosphere, talented technicians, and the ability to offer multiple services. However, there are significant weaknesses including poor customer service, low quality of service, lack of communication, and unprofessional behavior from staff and management. These weaknesses need to be addressed in order for the business to provide a consistently positive experience for its customers.
Best TL Reviews
I loved it. The atmosphere is really cozy, makes you feel at home and the music vibes were amazing! I do highly recommend Ayasha. She got my hair together in a fashionable time and I'm loving my hair. (∩_∩)
I got my nails and feet done last week 5/19 on a Wednesday right before my vacation with a nail tech Marshay . First when I was getting the service she was very rude and argued with co workers In front of me , she made it very uncomfortable to enjoy the experience. Approximately one week later one of nails came off when I woke up. Which is really odd considering it’s only been a week and I didn’t feel it lift or anything. Any woman knows it would be extremly painful to lose a nail. The polish on my foot started to Come off all this after one week. I called to complain and they offered to fix it however with my busy schedule I didn’t have time to go in. I asked for a refund and they declined saying. “ nails fall off it happens”. Not if it’s done correctly it shouldn’t . I didn’t do any strenuous work either , went on vacation next thing I know the polish and nail came off. The manager was no help either she had a terrible attitude as well. I’m disputing with my bank at the moment. Poor service don’t go here.
Nikki B does an excellent job...they don't break or Crack , u definitely get past ur 2 weeks... she is the best
Kyra did SO good on my nails!! She took her time to achieve what I wanted. Definitely found my new nail tech!
Great Experience. Great Staff, Good Vibes, And Atmosphere. Very Professional And In A Great Timely Matter~ Looking Forward To My Next Booking~Thanks Lanni
Very clean and welcoming environment!! Ladies are friendly you can get your hair, makeup, and lashes done all in one place!!!!
I had appointment with Michala and I came to my appointment and was there 45 mins she didn’t even say she wasn’t coming and I texted her no response. So Andrea there did my nails and feet she messed up my feet by scrubbing my skins off my feet I was in so much pain she apologies but people need watch with there doing. It was terrible experience there and I’m not going bad at all. She had nervous still try charge me which she should be asking for nothing you messed my feet up! She shouldn’t be nail tech because my feet really messed up with this one.
They was nice in take me last minute in I got exactly what I wanted from the picture definitely will be going back
Polish Me Pretty Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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Location
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