Quick Facts About Ethan's nails & facial
Ethan's Nails & Facial Place has received overwhelmingly positive reviews from customers. The comments highlight the strengths of the establishment, such as their friendly and skilled staff, a wide variety of colors and designs, and a chill and welcoming atmosphere. Many customers mention specific nail technicians who consistently do an excellent job, such as Tony, Richie, and JUJU. The salon is praised for its artistic abilities, with customers noting that their nails turned out impeccable, smooth, and gorgeous. The use of glitter and shimmer is appreciated by customers who were satisfied with the outcome.
The cleanliness and organization of the salon are mentioned as strengths, with customers praising the new pedicure chairs and the commitment to staying up to date with the latest trends. Ethan, the owner, is mentioned as being attentive to the quality of his work and ensuring customer satisfaction. Some customers mention his punctuality being a weakness, as he occasionally runs late, but it is attributed to his willingness to accommodate his loyal clientele.
Customers appreciate the fair pricing at Ethan's Nails & Facial Place, noting that they do not overcharge for their services. The use of organic and top-quality materials and supplies is valued by customers, signifying a commitment to excellence. In cases where customers experienced issues such as broken nails or chipped polish, Ethan was commended for promptly addressing and fixing the problem without additional charge. This showcases a dedication to work ethic and customer satisfaction.
However, there are a few negative comments regarding Ethan's Nails & Facial Place. One customer was disappointed with the lack of Halloween designs and the incorrect color choice, feeling that it was a waste of time. Another customer mentioned that their gel nails broke and chipped within ten days, despite paying extra for the longer-lasting gel option. The negative experience was exacerbated by the attitude of the nail technician, who complained throughout the appointment and made negative remarks about children.
These negative experiences indicate weaknesses in consistency and quality control. While most customers had positive experiences, the negative comments highlight areas where improvement can be made, such as ensuring that the requested designs and colors are accurately executed and that the gel nails are durable and long-lasting. The negative attitude of one nail technician suggests that employee training or supervision may be necessary to maintain a consistently positive and welcoming atmosphere for all customers.
In conclusion, Ethan's Nails & Facial Place is praised for its skilled and friendly staff, a wide variety of colors and designs, a chill atmosphere, and a commitment to using top-quality materials. Customers appreciate the artistic abilities of the nail technicians and the willingness of the owner, Ethan, to address any issues promptly. However, there are areas for improvement, such as consistency in design execution and durability of gel nails. The negative attitude of one nail technician highlights the need for improved employee training or supervision. Overall, Ethan's Nails & Facial Place has many strengths that have garnered positive reviews, but there are some weaknesses that should be addressed for continued success.
Best TL Reviews
Best place to get your nails done in the Pinecrest area! The people are friendly and they always do an excellent job on your nails :)
My favorite nail salon. I don’t go anywhere else. Such a variety of colors and always happy with my nails. I’ve done walk ins and appointments. All of the nail techs are skilled. A favorite is Tony, he always does a great job ????
Walked in and specifically asked for a halloween design and purple color. No designs and because blue was used as a base color my nails are blue and not purple. What a waste of time. Very disappointed.
Richie has been doing my nails for long time... I always leave happy and loving the design. Chill atmosphere... its kinda like hanging out with friends. I definitely recommend going here. Richie, Ethan & his wife, Daniela & Awilda are all awesome.
Honestly this place is gold!! Ihave been looking for a good nail spot forever. I finally came across this jem! My bestfriend suggested it. The over all atmosphere is bright and refreshing. My nails turned immaculate. I had no idea what i wanted i just kept requesting glitter and shimmer. Rich did my nails and nailed it. These people are truly artist!!! The best bet is to make an appointment. They are very busy. My nails turned out smoothe and gorgeous. Its been 2 weeks and they are still standing strong!!! This place is by far the best in Cutler bay. By the way ask for Rich he is awesome! Nails done by Rich!
Literally JUJU made me a regular at Ethan’s Nails , this girl is the best at what she does. My nails come out on point every time. The atmosphere is very chill and the whole staff is friendly and nice. I would recommend this place to anyone that wants to have their nails done on point and just have fun at the shop :) Thank You Margery *JUJU*
Ethan's nails & facial is truly the best. I have followed him for several years now. Not only is service beyond amazing but he truly cares about his work and how it looks when it leaves his table. The environment is always very clean and organized, all new pedicure chairs an he is always staying up today with the latest treads. Sometimes he can run late, but honestly it's only because all his clientele had been with him for 5+ years and he just doesn't have heart to say no when an appointment runs behind and of course you will wait because you would want him to treat you with the same courtesy as well (if you were ever running late). And he also has other staff that do give their customers with the upmost respect and top quality services. You pay for what you get, they do not over charge and most importantly their materials/ supplies used are organic and/or top notch quality. And speaking from experience if their has been time if my nail broke or polished chipped sooner than what is expected, I have came in (even unannounced) and he not only squeezed me in but fixed whatever it was and didn't want charge for it, that is a person that cares about work ethics and doesn't want his spa to be known for anything less.
Got my nails done 10 days ago and paid extra for gel. One already broke and others are chipping. They took over two hours to do my nails. The lady who did my nails was negative the entire time and complaining about everything. Talking about how she doesn’t like kids while I’m there with my 4 year old daughter. I got a gel mani with designs and a regular pedi. They charged $70 for something that couldn’t even last two weeks when I paid extra for gel for it to last longer. Oh and the friend that I went with, one of her nails broke as well. She went and had them fix it and it broke again.
I’ve never left a bad review but I’m upset that I spent so much on my nails when I usually pay only $35 for a gel mani pedi and the $35 nails actually last. I’m very disappointed and will not be going back or recommending to anyone.
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Opening Hours
Monday | Closed |
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Tuesday | 10:00 AM - 07:30 PM |
Wednesday | 10:00 AM - 07:30 PM |
Thursday | 10:00 AM - 07:30 PM |
Friday | 10:00 AM - 07:30 PM |
Saturday | 10:00 AM - 07:30 PM |
Sunday | Closed |
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